Step into Hotel Ambassador Merida, nestled in Mérida Centro near the iconic Mérida Cathedral. Enjoy a refreshing swim in the outdoor pool, unwind on the sun-kissed terrace, or indulge in delicious meals at the restaurant.
US Visa Applicant Service Center - 10 min walk - 0.9 km
Parque Santa Lucía - 11 min walk - 1.0 km
Paseo de Montejo - 18 min walk - 1.5 km
Getting around
Mérida International Airport (MID) - 17 min drive
Teya-Merida Station - 24 min drive
Restaurants
Taquería La Lupita - 3 min walk
Placer & delirio - 4 min walk
Manifesto - 1 min walk
Cosmo - 3 min walk
Agnes - 4 min walk
About this property
Hotel Ambassador Merida
When you stay at Hotel Ambassador Merida, you'll be within a 10-minute drive of Paseo de Montejo and Plaza Altabrisa. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
97 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 175 for adults and MXN 175 for children
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida
Frequently asked questions
Does Hotel Ambassador Merida offer free cancellation for a full refund?
Yes, Hotel Ambassador Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ambassador Merida?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Ambassador Merida?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Ambassador Merida?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ambassador Merida?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Ambassador Merida?
No, this hotel doesn't have a casino, but Casino La Cima (14-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Ambassador Merida and nearby?
Hotel Ambassador Merida has an outdoor pool and a garden.
Are there restaurants at or near Hotel Ambassador Merida?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Ambassador Merida like?
Hotel Ambassador Merida is a short 19-minute walk from Paseo de Montejo and 10 minutes' walk from Plaza Grande. Travelers say that the hotel is in a great location.
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Reviews
Hotel Ambassador Merida Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Location
Bed
Shower
Service staff
Reviews
Verified
8/10 Very good
Oct 13, 2025
Very nice hotel for the price.
Jeaneane
Jeaneane, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2025
Excelente hotel
Rosa Luz
Rosa Luz, 1-night trip
Verified
10/10 Exceptional
Aug 17, 2025
Excelente hotel
aldair
aldair, 4-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Todo excelente
Manuel
Manuel, 2-night trip
Verified
8/10 Very good
Oct 20, 2025
Well located
Steve
Steve, 2-night trip
Verified
8/10 Very good
Feb 4, 2026
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
John Earl
John Earl, 6-night trip
Verified
10/10 Exceptional
Feb 6, 2025
Small restaurant, good food. Great location to plaza
Monica
Monica, 1-night trip
Verified
6/10 Good
Jan 26, 2026
Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Catherine
Catherine, 2-night trip
Verified
8/10 Very good
Dec 8, 2025
Room was ok, AC didn’t work
So they moved us to another room .
Besides that we were happy
carmen
carmen, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Excelente
Excelente
Jorge Arturo
Jorge Arturo, 1-night trip
Verified
10/10 Exceptional
May 11, 2025
Great!
Francisco
Francisco, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2025
Excelente
Karla Paloma
Karla Paloma, 4-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Very good service
fausto g
fausto g, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
EXCELENTE!!!
DARWIN ENRIQUE
DARWIN ENRIQUE, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2024
Excelente 👌
Eric
Eric, 2-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Too
ramon
ramon, 2-night trip
Verified
2/10 Poor
Nov 14, 2025
Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Armando
Armando, 1-night trip
Verified
8/10 Very good
Aug 11, 2025
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Bobby
Bobby, 1-night trip
Verified
6/10 Good
Jan 4, 2025
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Jorge
Jorge, 2-night trip
Verified
2/10 Poor
Nov 3, 2025
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Isaak
Isaak, 4-night trip
Verified
8/10 Very good
Feb 10, 2025
.
Austria
Austria, 1-night trip
Verified
8/10 Very good
Mar 23, 2025
ok
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Ok
Carlos Alberto
Carlos Alberto, 3-night trip
Verified
8/10 Very good
Jan 25, 2025
.....
CLAUDIA
CLAUDIA, 1-night trip
Verified
4/10 Fair
Mar 26, 2025
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.