Major Safety, Noise, and Management Concerns – Glad to Leave
I stayed at Blue Tree Valinhos solely for proximity to nearby healthcare providers, but my experience was deeply disappointing due to ongoing noise and serious safety issues.
Although I brought my concerns to Expedia and a man identifying himself as the hotel manager, the situation actually deteriorated over time.
During my stay, I opted out of daily housekeeping and went downstairs to collect fresh linens and towels myself. Staff split my request into two deliveries, and during this process, an individual wearing a mustard hooded cape directed me into a service elevator. Inside, the chemical odor was so suffocating that I came out gagging with tears in my eyes, only able to exit because I held the elevator doors. The person involved avoided facing me directly.
Noise was another persistent problem. Every night, someone walked loudly in high heels directly above my room, moving to the adjacent apartment when ignored. When I reported this, the general manager dismissed the incidents as normal guest behavior, which I find hard to accept given the pattern.
Leaving Blue Tree Valinhos felt like a relief. I cannot recommend this hotel for anyone looking for a safe, restful, or well-managed stay.