Unacceptable noise, zero management resolution, and a total lack of peace.
I am writing this review directly from the hotel, where I have been forced to extend my stay due to work and health reasons. This has been a deeply unpleasant experience. The lack of basic consideration and respect for guest privacy here is staggering.
My stay has been defined by constant, relentless disturbances from the rooms above and adjacent to mine. This includes non-stop dragging of furniture, heavy thudding on the walls, floor pounding, slammed doors, and even the occasional sound of drilling. I recorded them. On one occasion, I found myself locked out of my room in a hallway that smelled strongly of marijuana.
What is most frustrating is the absolute lack of accountability. I have fully documented these ongoing issues and escalated them to both Expedia and the hotel management, yet absolutely nothing has been done to remedy the situation. I am currently sitting in my room experiencing these disruptions as I write this. I cannot recommend a hotel that completely fails to provide a peaceful environment or support its guests.