Grand Eliana Hotel Conference & Spa

Property class: 4
Central Addis Ababa hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Grand Eliana Hotel Conference & Spa is a great choice for a stay in Addis Ababa. Guests can visit the spa to be pampered with deep-tissue massages or mani/pedis, and Degeman and Arada Soho, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a free airport shuttle. Public transportation is just a short walk: Atikilt Tera Station is 14 minutes and Menelik II Square Station is 14 minutes.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $49
$59 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Deluxe Twin Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Executive Suite, 1 King Bed, Kitchen

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Junior Suite

  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103

What's nearby

  • Friendship Park - 12 min walk - 1.0 km
  • St. George's Cathedral - 14 min walk - 1.2 km
  • Holy Trinity Cathedral - 2 min drive - 1.7 km
  • National Museum of Ethiopia - 3 min drive - 2.7 km
  • Addis Ababa Stadium - 3 min drive - 2.3 km

Getting around

  • Bole Intl. Airport (ADD) - 29 min drive
  • Atikilt Tera Station - 14 min walk
  • Menelik II Square Station - 14 min walk
  • Gojam Berenda Station - 21 min walk
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Marcus Addis Restaurant & Sky Bar - ‬2 min drive
  • ‪Ristorante Castelli - ‬2 min drive
  • ‪Yod Abyssinia Cultural Restaurant - ‬4 min drive
  • ‪Cafe To.Mo.Ca - ‬1 min walk
  • ‪JADE Sheraton Asian Restaurant Jade - ‬2 min drive

About this property

Grand Eliana Hotel Conference & Spa

  • Grand Eliana Hotel Conference & Spa is a great choice for a stay in Addis Ababa. Guests can visit the spa to be pampered with deep-tissue massages or mani/pedis, and Degeman and Arada Soho, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a free airport shuttle. Public transportation is just a short walk: Atikilt Tera Station is 14 minutes and Menelik II Square Station is 14 minutes.

At a glance

Hotel size

    • 80 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Free airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

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Reviews

Grand Eliana Hotel Conference & Spa Reviews

7.0

Good

7.8

Cleanliness

6.2

Location

7.4

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great hotel in a central location. The staff and hospitality is world class. The bed was comfortable and the room immaculately clean. Looking forward to staying again.
Verified review

6/10 Good

We were sight seeing most of the day. Room service meals were tasty. Breakfast on the last day was finally buffet style as in the pictures. No TV for two days. Bathroom was leaking. Airport shuttle driver was not helpful with our luggage out of the van. Overall customer service needs improvement as well as housekeeping and maintenance. The kitchen staff was wonderful.
Verified review

8/10 Very good

It’s a good hotel in a nice location. However, the air conditioning is not working, so I had to stay in a room with a temperature above 25°C. The TV was also not working, and the cleanliness was average. There is significant noise pollution on the west side of the building. All in all, it’s a good hotel if they address these issues.
Verified review

8/10 Very good

4 days stay @ Hotel Eliana

It’s a nice hotel comfortable beds, clean linen, friendly staff at your service right from front desk manager to F&B manager to GM. The airport pickup was a breeze. Very comfortable stay at this hotel with excellent views. WiFi was hassle free, warm water in bathroom available, kettle with enough tea bags always available. Suggestions - the Bathroom fitting and fixtures can be upgraded.
Kettle and ET tea
Comfortable bed
View from the room balcony
View from the nice balcony
Verified review

8/10 Very good

The hotel and staff are good, however the bed and other amenties need to be replaced.
Verified review

6/10 Good

This hotel needs a refurbishment. Although the room was clean, everything is kinda old. Very poor amenities, no shower gel, only one towel. Rooms are very dark. e Not enough lights
Verified review

4/10 Fair

Where as the lounge is kept clean, the rooms leave much to be desired.
Verified review

6/10 Good

This hotel stands out for its proximity to shops, restaurants, outdoor areas, and tourist sites. The reception staff were lovely and very attentive, and the facilities (gym, spa, laundry) were very appreciated. The rooms were dated, but fairly well kept, and the beds were comfy. On the negative side, the shower was too small to be used effectively (the water angle cannot be adjusted and shoots at the shower doors, flowing over the head of shorter guests) and occasionally didn’t have hot water, with seemingly random timing. The hot water did eventually return if you waited a few minutes or hours and retried. Though I know the cleaning staff worked hard, I saw a couple of cockroaches in the room. I was also harassed by a couple of mosquitoes at night, despite being on a high floor with closed windows. The restaurant left a lot to be desired. The staff often disappeared and was difficult to re-engage, and then even when you did manage to find someone, much of the food was not available to be ordered. Breakfast was also very limited, and frequently featured non-breakfast food. I’m not sure about room service; I tried it once, but was told that what I wanted to order wasn’t available. Luckily, there are very good restaurants nearby, and Tomoca was great for morning coffee, so you don’t have to stick to their offerings. All in all, I don’t think I’d call it 4 stars, but the price is pretty unbeatable, and the negatives were manageable.
Verified review

8/10 Very good

The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Verified review

10/10 Exceptional

I was a guest of the hotel for two weeks, I liked it and I will return. The staff are very kind and helpful even if they should be trained and educated better, but everyone is still very kind and polite... by improving they could do much better and earn more money. Unfortunately, the Piassa neighborhood is a disastrous construction site, they have destroyed all the tradition of the neighborhood to build horrible buildings that will never be inhabited or finished (Addis is full of skeletons of buildings that have never been finished for years!) The hotel is very central and well protected at the entrance. The food is good.
Verified review

8/10 Very good

The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Verified review

6/10 Good

Staff was very nice. Room clean and comfortable but exposed to quite a bit of street noise (even on 7th floor). Good central location. Most of the time only barebone breakfast, always the same dry cake. Rice and omelette were the choice on many days. I ordered dinner once with a friend and waited almost 45 minutes while no other guests were there. Front desk personnel made me pay additional ETB 150 000 at check out despite the reservation having been paid to Expedia already. They could not explain why I had to pay more, but I was in a hurry to make it to the airport so did not argue, with the plan to settle issue later. I had reserved and paid for 2 beds in the room but only got one bed (which was sufficient). Also, was told by evening staff that checkout time would be 2 pm, and then (after I had made plans) was told it would be 12 pm. I had lodged at Eliana previously with a much better experience. Not sure if I want to come back. Just to repeat : Staff was friendly and generally very helpful except for at check out.
Verified review

2/10 Poor

The hotel doesn’t not accept their local currency,imagine exchanging your money to Ethiopian currency at the airport then you’re told by the hotel they don’t accept local currency from foreigners sounds like discrimination against foreigners.Don’t visit if you don’t have USD.
Verified review

6/10 Good

Staff are a bit laid back.
Verified review

8/10 Very good

All Is ok
Verified review

8/10 Very good

nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Verified review

10/10 Exceptional

Prime location .
Verified review

2/10 Poor

Terrible Service, Terrible food.
Verified review

4/10 Fair

The staff, receptionist don't have a clueless on quite a lot of things.
Verified review

8/10 Very good

Showing system is not good to tay
Verified review

8/10 Very good

N
Verified review

6/10 Good

The
Verified review

2/10 Poor

Rooms were neglected . Hotel itself is depressing. Staff is unhelpful. Bell boy telling me he make 20 usd a month and that i should tip him. Every room he attempted to give me had issyes. Safety included. Lunch was 1500 birr and they were putting it away. Bad enough options were minimum
Verified review

2/10 Poor

Very outdated. Everything was old. Not clean. Bathroom had issues with leaks and the roof was open here and there. The only thing great about this place is the view outside.
Verified review

6/10 Good

Friendly stuff, but as usual in Africa things don’t get repaired and the hotel has - at only two years age - broken stuff everywhere. Still one of the better options compared to other accomodations in Addis. Location is at busy intersection with lots of traffic.