Helena Hotel

Property class: 3
Hotel within walking distance of Old Venetian Harbor

Choose dates to view prices

Helena Hotel puts you in a great location, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Also, this hotel is within a short drive of Port of Souda.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Communal living room
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $118
$140 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a small table, a television, and a wardrobe.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View

A hotel room with a bed, desk, and large windows offering a view of a cityscape and water.

Superior Double Room, Sea View

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

A compact room with a bed, a bench, a small table, a TV, and a door.

Standard Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

A hotel room with a bed, a nightstand with a lamp, and a view of a body of water and buildings.

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Sea View

A coastal town with buildings along the waterfront, clear blue water, and a view of the sea.

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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Exterior
Bozzali
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9.0 out of 10, Wonderful, 265 reviews
The price is $87
$101 total
includes taxes & fees
Oct 7 - Oct 8
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About the neighborhood

Map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131

What's nearby

  • Maritime Museum of Crete - 1 min walk - 0.0 km
  • Old Venetian Harbor - 1 min walk - 0.1 km
  • Chania Lighthouse - 2 min walk - 0.2 km
  • Chania Central Market - 7 min walk - 0.6 km
  • Nea Chora Beach - 14 min walk - 1.2 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Remezzo - ‬4 min walk
  • ‪Άρωμα - ‬4 min walk
  • ‪Canale - ‬6 min walk
  • ‪Συντριβανι Cafe - ‬3 min walk

About this property

Helena Hotel

  • Helena Hotel puts you in a great location, within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Also, this hotel is within a short drive of Port of Souda.

At a glance

Hotel size

    • 7 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8 AM - 11 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking within 656 ft

Property amenities

Food and drink

  • Room service

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 20-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Helena Hotel Chania

Helena Chania

Helena Hotel Hotel

Helena Hotel Chania

Helena Hotel Hotel Chania

Frequently asked questions

Does Helena Hotel offer free cancellation for a full refund?

Yes, Helena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helena Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Helena Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Helena Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What's the area around Helena Hotel like?

Helena Hotel is a short 2-minute walk from Old Venetian Harbor and 13 minutes' walk from Nea Chora Beach.

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Reviews

Helena Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Staff provided excellent restaurant recommendations that were highly appreciated by guests. (4 reviews)
  • Airport collection was arranged at short notice and was a convenient service. (3 reviews)
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Popular mentions

Service staff
Room
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Location

Reviews

Verified review

10/10 Exceptional

If staying in the old town,this hotel couldn't be more central for beach, restaurants,cafes all on the doorstep.Georgios the proprietor was very helpful in recommending the best places to go and also organising airport collection.The actual hotel was very historical,but with all mod cons in the room.On the whole a fantastic stay
Verified review

10/10 Exceptional

Very very nice view they have windows looking at the bay and location is central central. Both staff are helpfull and nice
Verified review

10/10 Exceptional

A lovely view of the bay from our bedroom window, great location and wonderful recommendations from Georgios. He was so helpful and arranged a taxi to collect us from the airport at short notice. All of his recommendations were excellent, especially breakfast at the Palace and at the Botanist. And dinner at Tamam. We did a day trip to Elafonissi which was well worth it (but make sure you walk across the bay to the other side of the island to sit in a beautiful quiet secluded part away from the hoards of tourists)! Also a day trip to Balos which was a bit busy. Rethymno was excellent. It would have been difficult to find parking here so we only rented a car from RCC Crete once we were leaving Chania but they bought the car to us at Talos Square close to the hotel which was very convenient.
Verified review

8/10 Very good

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Verified review

10/10 Exceptional

This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Verified review

10/10 Exceptional

The hotel is perfectly placed for seeing all of the old port and we had a room that looked onto the port itself. No review, however, can fail to mention the now-legendary George, whose family has owned this place for decades and who offers wonderful recommendations for restaurants and beaches and other not-to-be-missed sites. Actually it was a young woman at the desk (whose name I sadly didn’t catch) who recommended we switch our planned visit to Elifonissi beach to Falasarna. Brilliant! Turns out the latter is the secret favorite of the locals—and, man, was it great. All in all a top notch experience and to no small degree because of this homey, attractive and unpretentious hotel and its staff.
Verified review

8/10 Very good

My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Verified review

10/10 Exceptional

The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Verified review

10/10 Exceptional

We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Verified review

10/10 Exceptional

George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Verified review

8/10 Very good

Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Verified review

10/10 Exceptional

Cosy and friendly hotel right in the heart of old port Chania. Staff Georgios was very polite and helpful. When we arrived at the hotel he had prepared a map for us with personal recommendations of locations for dinner, drinks, breakfast and other activities such as the nearby beach. If we had any questions regarding places to go, words in Greek or anything else, he was always happy to help. The room service was also great, well cleaned with each day new towels, coffee or tea, water bottles and soap/ schampoo. Unfortunately we chose a room on the floor without the ocean view. Still next time we will choose one with a view for that extra feeling. Still, the ocean is literally a 1 minute walk away.
Verified review

8/10 Very good

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Verified review

10/10 Exceptional

The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene! Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
Verified review

8/10 Very good

The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
Verified review

10/10 Exceptional

The room was very clean, modern and well equipped. The staff were extremely helpful with their recommendations and the location in the old port was fantastic. Highly recommend!
Verified review

8/10 Very good

Nice spot, close to everything, very nice staff
Verified review

10/10 Exceptional

Wonderful stay, great view. Will be back.
Verified review

10/10 Exceptional

Giorgios was amazing, he went above and beyond to ensure my stay and experience in Chania was full of Cretan hospitality. He was a prompt and excellent communicator. A lovely young man😊🇬🇷
Verified review

10/10 Exceptional

George is amazing and gave great recommendations
Verified review

10/10 Exceptional

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Verified review

8/10 Very good

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified review

10/10 Exceptional

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Verified review

10/10 Exceptional

Die Lage und der Blick auf den venezianischen Hafen ist grandios. Super Personal. Und der Chef outstanding und 24 Stunden privat erreichbar. Unglaublich herzlich und zuvorkommend. Efcharisto para poli!
Blick aus dem Fenster
Verified review

10/10 Exceptional

Confort y amabilidad

Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa