Enjoy your visit to Kapas Island with a stay at Kapas Island Resort. Guests looking for a bite to eat can check out Selayang Cafe, which serves international cuisine. An outdoor pool and a garden are other highlights.
Pulau Kapas, Marang, Kapas Island, Terengganu, 21600
What's nearby
Safari Beach - 10 min walk - 0.9 km
Blue Lagoon - 14 min walk - 1.2 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 16.9 miles/27.2 km
Ferry terminal shuttle (surcharge)
Restaurants
K-Rol Saga Ikan Bakar & Celop Tepong
Nasi Dagang Atas Tol Kelulut
D' Pantai
Gerai Sata 019,Pantai Kelulut,Marang
Kedai Nasi Dagang Kak Nani
About this property
Kapas Island Resort
Enjoy your visit to Kapas Island with a stay at Kapas Island Resort. Guests looking for a bite to eat can check out Selayang Cafe, which serves international cuisine. An outdoor pool and a garden are other highlights.
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in time starts at 2:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Electricity is only available from 11:30 AM to 4:30 PM and 6:30 PM to 8:30 PM at this property.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Parking
Onsite self parking (fees apply)
Transfers
Ferry terminal shuttle*
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–10 AM
Restaurant
Barbecue grills
What to do
On the beach
Scuba diving nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Facilities
Garden
Picnic area
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
More
Housekeeping once per stay
Special features
Dining
Selayang Cafe - This restaurant specializes in international cuisine.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 15 for children
Parking
Self parking is available for an extra charge
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kapas Island Resort Pulau Kapas
Kapas Island Resort
Kapas Island Pulau Kapas
Kapas Island
Kapas Island Hotel Pulau Kapas
Kapas Island Resort Lodge
Kapas Island Resort Kapas Island
Kapas Island Resort Lodge Kapas Island
Frequently asked questions
Does Kapas Island Resort offer free cancellation for a full refund?
Yes, Kapas Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kapas Island Resort?
Yes, there's an outdoor pool.
Are pets allowed at Kapas Island Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Kapas Island Resort?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Kapas Island Resort?
You can check in starting at 2:30 PM. Check-out time is 11:00 AM.
What is there to do at Kapas Island Resort and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the lodge's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Kapas Island Resort?
Yes, Selayang Cafe offers international cuisine.
Does Kapas Island Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Kapas Island Resort like?
Kapas Island Resort is a short 6-minute walk from Safari Beach and 6 minutes' walk from Gemia Beach.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Kapas Island Resort Reviews
3.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.6
Cleanliness
5.2
Location
5.0
Staff & service
3.4
Property conditions & facilities
Reviews
Verified review
2/10 Poor
Sep 7, 2020
This resort really terrible, toilet full of insect. Bad environment and food was terrible.
Verified review
2/10 Poor
Sep 6, 2020
Don't go there
Left after the first night. Maintenance has been totally neglected, place was rundown. Breakfast was really bad, coffee tastes like water, no juice nor water offered, no bread. No electricity for a large part of the day. This place should be taken out of the offer!
Verified review
6/10 Good
Aug 23, 2020
Very near to beach. Nice snorkelling and very warm beach
Verified review
8/10 Very good
Aug 3, 2020
Overall ok cz you paid for budget resort.
Friendly staff, privacy area. No crowded people. Just resort need to improve in maintainance. Looks so old. Overall OK if you just using room for bath and sleep. Others time must spend at beach..
Verified review
6/10 Good
Jul 20, 2020
nampak macam resort terbiar. perabot semua nampak usang. tandas sangat kotor macam tak pernah cuci. ada tingkap yang tak boleh kunci. nyamuk banyak, besar-besar pula tu. perlu improve, kawasan dah cantik, tapi sayang resort terbiar macam tu je. makanan pun so-so je.. yg ok nye sebab layanan receptionist memang terbaik, sentiasa senyum & baik.
Verified review
6/10 Good
Jul 20, 2020
The staff were great and very helpful.
The common area, restaurant and surroundings are nice, and it's a great beach location, a little further away from the Coral Bay beach which is very crowded on weekends.
But the chalet is a bit run down, the sheets, curtains, and blanket were obviously very old and worn. Cupboards were dusty too. Don't expect superb amenities on an island getaway but clean and bright-looking would go a long way towards adding value for guests, especially since resort rates are charged.
Verified review
2/10 Poor
Mar 18, 2020
Dirty... food service so slow.. check in so slow
Verified review
2/10 Poor
Aug 20, 2019
Insalubre
El peor cuchitril que hemos estado en todo el viaje. Asqueroso, lleno de pelos y suciedad incrustada que ya no se podía sacar. Condiciones insalubres y no nos pudimos cambiar porque no nos querían devolver el dinero.
El desayuno era de 7 a 10 i si te presentabas a las 8 ya no había nada.
No tengas miedo a ir sin reservar a Kapas! Es el único lugar que ofrece reserva des de un portal y por eso los viajeros que dudamos nos tiramos a la piscina ( por cierto, en la foto dicen que tienen pero resulta que no operativa)!
Verified review
2/10 Poor
Aug 10, 2019
We didn’t expect much, based on the reviews. It was a nice resort at one time, but it is very run down. Our first night was terrible. The bathroom ceiling leaked in multiple places and was not nice. The bedding was not very clean and there was black mould in multiple locations. The next day we complained and they were very nice about giving us a different room. It was much better, but still in need of care. We did extend our stay one more night and we are grateful that, given our frustrations, they gave us a good deal.
Verified review
2/10 Poor
Aug 2, 2019
Ask about times electricity is turned on.
Resorts are powered by generators in the island (no powerlines). KIR did not advertise that there TURN OFF the electricity/generators between 8am-12pm and between 4pm-7pm (total 7 hours) daily!!! Poor insulation meant the rooms are HOT by 8.30am with the aircon or fan not working (note aircon rooms do not have fans, rooms have one or the other. Considering check-out is by 12pm, you could spend the rest of the 4-hour-morning struggling to relax or complaining (e.g. we did not get the aircon comfort we specifically paid for). The electricity is turned on again after 12pm checkout, but since check in is at 3pm, it meant guests only get to use the electricity for a maximum of 1 hour before 4pm power cut!
The other resorts kept their power running or only turned it off for 1-2 hours, at a time, or once daily.
Other than this MAJOR issue that feels like false advertising, we can accept that the KIR is old and rustic, looking like it's rundown and needs some care/maintenance kind of charm. The entrance to the jungle trekking is behind it (convenient), and it is the only accommodation in the whole island with a small pool. A simple European/American style breakfast was served as part of a package. Kapas Island Resort's location was quieter than the main party area where Coral Beach, Ombak and KBC are located.
Verified review
2/10 Poor
Jul 13, 2019
Pésimo lugar
Mal olor, no está limpio, lleno de insectos dentro de la habitación, no alojarse aquí
Verified review
2/10 Poor
Sep 15, 2018
Nada recomendable, no reservar.
El peor hotel en el que he estado nunca. Hotel depreciado y no mantenido ni reformado. Toallas de hace 20 años, no hacen limpieza de nada, ni baño, ni camas.... no iba la cisterna, vinieron y quitaron la tapa para que pulsasemos directamente desde el interior...en fin...nunca imaginé que fuese a estar tan mal.
Verified review
2/10 Poor
Aug 28, 2018
Terrible conditions and room status
We booked a double “superior” room and when you see it from outside seems lovely. Everything change completely when you open the door. Quite dirty, really hot, all windows opened, so plenty of insects coming... A complete nightmare. About breakfast, no words, awful. We were traveling as backpack, and have been before in bad places, but never like this. Absolutely I will never recommend.
Verified review
8/10 Very good
Jun 30, 2018
Nice clean and pleasant room for a relaxed holiday
The rooms were comfortable and clean.
Good for a relaxed holiday.
Power supply was from the National Electricity Board using a solar hybrid generator for the island. The power comes on at certain hours in the afternoon and at night. The power came on as scheduled.
However, the hotel / resort could not arrange for boat rides to the best snorkeling areas and kayaking facilities were lacking. I had to arrange these with a neighboring hotel. My trip to Kapas island was to enjoy these activities.
The arrangement for the boat trip back was also disappointing. The hotel made arrangements with a separate boat company. Somehow the message didn't get through and the staff could only say that they have informed and couldn't do anything. I was told to wait another hour or two for the next boat. I had to call the boat company myself to get a good response.
Verified review
8/10 Very good
May 3, 2018
One of my room booking number 144860055836 was not prepared.
Verified review
2/10 Poor
May 2, 2018
Never maintained the property.
Just for
basic sleep
If You have no others choice
Verified review
4/10 Fair
Oct 19, 2017
Kleine Hütte in Strandnähe
Unser Zimmer war sehr nah am Wasser. Das serviceteam war freundlich und bemüht, aber leider konnten viele kaum englisch sprechen!
Die kleine Hütte die wir gebucht hatten war zwar auf den ersten Blick sauber, aber das Bad war in einem schlimmen Zustand...
Der Ablauf des Waschbeckens lief einfach auf den Boden und auch die Dusche war nicht abgetrennt von WC und Waschbecken!
Beim Frühstück waren wir ebenfalls enttäuscht da es nur Reis und Nudeln gab, hier sind die Geschmäcker natürlich unterschiedlich!!
Noch einmal würden wir das Ressort auf keinen Fall buchen, die Insel ist aber einen Trip wert!!
Verified review
2/10 Poor
Sep 4, 2017
Avoid this place!
Bad service. Room is dirty. Toilet is worse! Food also equally bad. Also to note the electricity is shut off from 8am-7pm everyday as they use generator. Means no aircon,no tv also in the room.
Verified review
4/10 Fair
Aug 30, 2017
Beautiful island but the superior chalet wasn't clean So one Night was be enought.
Verified review
4/10 Fair
Aug 29, 2017
Good location
Warning: the website was ambiguous. I thought I was booking for 2 adults and 2 children - i.e.2+3 which I understood as being 2 rooms. What we got 1 double + 1 single bed in one room. On the 2nd night we got a mattress, but the floor was so dirty I didn't want to sleep on it.
Verified review
2/10 Poor
Aug 23, 2017
DON'T GO. Dirty, disgusting and disappointing
Cualquier alojamiento mejor que este. Está sucio y sin arreglar desde hace 10 años. Una tomadura de pelo y de dinero. Y para el colmo el desayuno estaba en mal estado. Nada recomendable, caro y asqueroso.
Verified review
2/10 Poor
Jul 21, 2017
Alojamiento pésimo
El sitio es viejo y ruinoso. El baño literalmente da asco. Las fotos que salen en su pagina web no son reales y dicen que hay TV, nevera y antimosquitos electrico..nada! Pone que lo van a renovar, pero a julio 2017 no han empezado ni hay indicios. Hemos chequeado otros bungalows y hablado con otros huéspedes y las condiciones pesimas del alojamiento eran las mismas.
Lo unico positivo es que nos dejaron hacer el check-out late (3h mas tarde) sin ningún cargo adicional
Verified review
4/10 Fair
Jul 3, 2017
Good location, not so good conditions
Pros:
- it's close to the beach and offers a better stay than a tent
- has air-con and electrical power
- staff are friendly
- food (both breakfast and restaurant) is very good
- the chalet gives you privacy
- own bathroom
Cons:
- sink not working
- shower only has cold water, water pressure is quite low
- room didn't look clean - there were dust bunnies all over the place, spider nets (and spiders)
- bed was very bouncy and the sheets didn't look clean (consider bringing your own if you have a bit of room in luggage)
- no air-con remote - you can either turn it on (max) or off
- the walls were dirty and you could see through in the corners
Verified review
2/10 Poor
Jun 29, 2017
The worst resort I've ever stayed in my life.
Verified review
4/10 Fair
Sep 24, 2016
Seaview chalet not really a seaview.
Not gonna choose this resort again. But kapas island is a nice place. the staff very friendly and approachable.