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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with indoor pool, near Château Frontenac

Choose dates to view prices

Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Internet access
  • Air conditioning
  • Gym

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The current price is $159
$189 total
includes taxes & fees
Sep 7 - Sep 8

Why we love this property

Work and play paradise
Located in the city center's entertainment district, this hotel offers meeting rooms and a business center. After work, the sauna, hot tub, and bar await.
Tasty eats and drinks
This hotel offers a restaurant and bar for varied dining pleasures. Full breakfast is available to kickstart the day.
Dream sleep experience
Hypo-allergenic bedding pairs with memory foam mattresses for dreamlike rest. Blackout drapes create perfect darkness for in-room massages.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(195 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Signature Room, 1 King bed and Sofa-bed

A hotel room with a bed, two bedside tables with lamps, a TV, a chair, and a small table.

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(95 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

A hotel room with two beds, a TV, a painting, and a window with curtains.

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

A hotel room with a wooden bed, a dresser, a vanity with a mirror, and a painting on the wall.

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(84 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

A hotel room with a large bed, a seating area with a glass table, a flat-screen TV, a fireplace, and a view of the city through large windows.

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed, Interior

A hotel room with a wooden bed, a desk, a chair, and a nightstand with a lamp.

Classic Room, 1 Queen Bed, Interior

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen bed and glass shower

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a telephone, and a framed picture on the wall.

Classic Room, 1 Queen bed and glass shower

9.0 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables, a TV, a mirror, and a bathroom visible through an open door.

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Room, 1 Queen bed and Sofa-bed

A hotel room with a large bed, a glass table, a chair, a desk, and a lamp.

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a dresser with drawers.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

A hotel room with a wooden bed, two bedside tables with lamps, a wooden dresser, and a large mirror on the wall.

Suite, 1 Queen Bed and Sofa-bed (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

A neatly made bed in a hotel room with a wooden headboard, two bedside lamps, and a window with curtains.

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(60 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite with Panoramic City View, 1 King bed

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Suite with Panoramic City View, 1 King bed

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a view of the outdoors through a window.

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(79 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a painting on the wall, and a lamp on the nightstand.

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a dresser, and a framed picture on the wall.

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.2 out of 10
Wonderful
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a telephone, and a wooden floor.

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a telephone, and a painting on the wall.

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.6 out of 10
Excellent
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Théâtre Capitole - 2 min walk - 0.2 km
  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Grande Allée - 7 min walk - 0.6 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 10 min walk - 0.9 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 22 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 23 min drive

Restaurants

  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬6 min walk
  • ‪Snack Bar Saint-Jean - ‬3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

  • Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?

Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?

Yes. Self parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an onsite restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal Centre-Ville par JARO like?

Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 11 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, with many guests enjoying it and finding it great for kids. (239 reviews)
  • The hotel restaurant serves good steak and fine wine, and is well worth a visit. (190 reviews)
  • Parking was convenient and reasonably priced with some reviewers appreciating the underground parking facility. (94 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
View
Children

Reviews

Verified review

8/10 Very good

Happy with the facilities and the location was excellent
Peter, 3-night trip
Verified review

10/10 Exceptional

Great location. Really enjoyed the deck overlooking the pool!
william, 3-night trip
Verified review

10/10 Exceptional

Nice facility, nice location, It's an enjoyable time.
Yungcheng, 2-night trip
Verified review

10/10 Exceptional

Enjoyed the jacuzzi and pool the most. The indoor garden and the terrace with a great view was the best!
Vilma, 3-night trip
Verified review

10/10 Exceptional

Indoor pool was nice. Typically pretty busy but nice to have for a quick dip. Rooms were clean, staff was helpful.
Julie, 4-night trip
Verified review

10/10 Exceptional

The location is excellent, the staff are very friendly, helpful and efficient. The room needs updates but was comfortable. I would definitely recommend this hotel for anyone visiting Quebec City.
Karen, 3-night trip
Verified review

10/10 Exceptional

Nice hotel and staff on a great location. Strongly recommend !
Ha, 1-night trip
Verified review

10/10 Exceptional

Great location with parking. Not free of course, but a parking garage underneath the hotel. Room was nice. I didn't like the high bathtub, but otherwise everything was good.
Nadia, 3-night trip
Verified review

10/10 Exceptional

For me this was the perfect hotel. The room had two beds and the layout made them private for each person. Very spacious. Close to everything. Pool and hot tub was perfect. View was outstanding.
Kalowtie, 3-night trip
Verified review

10/10 Exceptional

Awesome! The hotel was clean, spacious room and comfortable.
Emelyn, 2-night trip
Verified review

6/10 Good

Location was perfect. The hotel and restaurant needs updating, especially the rooms. Our room felt unclean. It was very dusty, which I shared with the front desk twice. The curtains were falling down and off their hooks. The soap dispenser was leaking soap on the countertop. The staff were nice.
Sandra, 2-night trip
Verified review

10/10 Exceptional

We enjoyed our family stay! We'll definitely come back.
Vanessa, 1-night trip
Verified review

10/10 Exceptional

Great vibe and awesome location!
Amy, 2-night trip
Verified review

8/10 Very good

Very enjoyable, pool area definitely a big draw.
Laura, 3-night trip
Verified review

8/10 Very good

Great location for many Old Quebec attractions. The pool was nice and staff was friendly.
Komaljit, 3-night trip
Verified review

10/10 Exceptional

Fine hotel well situated
Bernard, 2-night trip
Verified review

10/10 Exceptional

Nice and clean, very good spacious room for a family, very good location, parking available
Sergio, 2-night trip
Verified review

10/10 Exceptional

Breakfast was tasty, staff is A1, parking is easy. An old time favourites!
Laurence, 1-night trip
Verified review

10/10 Exceptional

The hotel was noce and customer service was so welcoming and hospitable. The live music was a grwat touch at the pool.
Jeremy or Kelly, 1-night trip
Verified review

10/10 Exceptional

The staff was helpful and the hotel is in general very good. I like the live music in the pool.
Javier, 2-night trip
Verified review

10/10 Exceptional

Spectacular location for visiting Quebec City! Great amenities. Very clean!!!
Amanda, 5-night trip
Verified review

10/10 Exceptional

The breakfast included was amazing!! Make sure you go HUNGRY cause it’s all you can eat; the staff were more than helpful with any concerns we had! The hotel is located perfectly for shops and sight seeing!! Overall an amazing place.
Tayler, 4-night trip
Verified review

10/10 Exceptional

It's a very nice place if you have small kids as the can hang out in the pool. The location is very good as you're at walking distance from Chateau Frontenac and Vieux Quebec.
Mohammed, 2-night trip
Verified review

10/10 Exceptional

Great property! Short walking distance to many shops, restaurants and sites. Loved having a balcony that overlooked the pool.
Vanessa, 3-night trip
Verified review

8/10 Very good

Breakfast was mediocre for $25 per person. The pool and jacuzzi were great! The rooms were just okay. We loved the location though, walked everywhere!
Marilyn, 4-night trip