Hôtel Palace Royal Centre-Ville par JARO

Property class: 4
Hotel with indoor pool, near Château Frontenac

Choose dates to view prices

Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Internet access
  • Air conditioning
  • Gym
The current price is $114
$135 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(205 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Signature Room, 1 King bed and Sofa-bed

A hotel room with a bed, two bedside tables with lamps, a TV, a chair, and a small table.

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(97 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

A hotel room with two beds, a TV, a painting, and a window with curtains.

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

A hotel room with a wooden bed, a dresser, a vanity with a mirror, and a painting on the wall.

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(92 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

A hotel room with a large bed, a seating area with a glass table, a flat-screen TV, a fireplace, and a view of the city through large windows.

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed, no view

A hotel room with a wooden bed, a desk, a chair, and a nightstand with a lamp.

Classic Room, 1 Queen Bed, no view

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen bed and glass shower

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a telephone, and a framed picture on the wall.

Classic Room, 1 Queen bed and glass shower

9.0 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables, a TV, a mirror, and a bathroom visible through an open door.

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Room, 1 Queen bed and Sofa-bed

A hotel room with a large bed, a glass table, a chair, a desk, and a lamp.

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a dresser with drawers.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed and Sofa-bed, No view

A hotel room with a wooden bed, two bedside tables with lamps, a wooden dresser, and a large mirror on the wall.

Suite, 1 Queen Bed and Sofa-bed, No view

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

A neatly made bed in a hotel room with a wooden headboard, two bedside lamps, and a window with curtains.

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(63 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite with Panoramic City View, 1 King bed

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Suite with Panoramic City View, 1 King bed

9.0 out of 10
Wonderful
(14 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a view of the outdoors through a window.

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(89 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a painting on the wall, and a lamp on the nightstand.

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a dresser, and a framed picture on the wall.

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a telephone, and a wooden floor.

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a telephone, and a painting on the wall.

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.6 out of 10
Excellent
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Théâtre Capitole - 2 min walk - 0.2 km
  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Grande Allée - 7 min walk - 0.6 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 10 min walk - 0.9 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 22 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 23 min drive

Restaurants

  • ‪Cochon Dingue - Saint-Jean - ‬3 min walk
  • ‪Il Teatro - Québec - ‬2 min walk
  • ‪Cabu - ‬6 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Au Petit Coin Breton - ‬4 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

  • Hôtel Palace Royal Centre-Ville par JARO puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

Hotel size

    • 234 rooms

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Onsite self parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, with many guests enjoying its unique design, cleanliness, and relaxing atmosphere. (322 reviews)
  • The on-site restaurant offered good meals and excellent service. (149 reviews)
  • The hot tub was a popular and enjoyable feature, with many guests appreciating its warm temperatures and relaxing atmosphere. (67 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
Children
View

Reviews

Verified review

10/10 Exceptional

Just a great place to stay! Great people, great location especially for old town Quebec, nightly entertainment by the pool, helpful staff, fun staff at the bar! I definitely would stay here again!
Verified review

10/10 Exceptional

Very well located at a raisonnable cost
Verified review

8/10 Very good

Excellent location and good price.
Verified review

10/10 Exceptional

We had great stay and the staff was very helpful
Verified review

10/10 Exceptional

Great location. Helpful staff comfortable beds
Verified review

8/10 Very good

Great hotel just outside of Old Quebec. Lots of restaurants and shops within walking distance. Great stay.
Verified review

6/10 Good

Little dated but good location. Free wifi is almost non existent, also parking was about $28 CAD.
Verified review

4/10 Fair

Room was great, very clean. Restaurant very poor, hosting waiting 15 min, service poor,
Verified review

10/10 Exceptional

Our (interior) room was clean and comfortable. The restaurant was very good for breakfast. The huge pool area was clean, spacious, and very attractive. The main negative was the parking facility: hard to find the entrance, dark, and dirty.
Verified review

6/10 Good

Staff was nice from check in to check out. the hotel itself is pretty generic in the sense that it's not upkept very well.
Verified review

10/10 Exceptional

Beautiful place, very relaxing by the pool or from above on my room balcony.
Verified review

10/10 Exceptional

Everything was great! Location, parking, pet friendly, clean room, helpful staff.
Verified review

10/10 Exceptional

The best location, right outside of St. Jean gate. Super clean, private balcony, very quiet, comfortable king bed, underground parking. I would book again.
Verified review

10/10 Exceptional

Perfect location! City centre view room was smazing. First time in Quebec made the dtsy more memrable
Verified review

8/10 Very good

Happy with the facilities and the location was excellent
Verified review

10/10 Exceptional

Great location. Really enjoyed the deck overlooking the pool!
Verified review

10/10 Exceptional

Great location, helpful staff and fun pool environment.
Verified review

8/10 Very good

This hotel’s location, cleanness, proximity to old town and very nice and welcoming staff were phenomenal.
Verified review

10/10 Exceptional

Excellent location! Room service food was good.
Verified review

10/10 Exceptional

Nice facility, nice location, It's an enjoyable time.
Verified review

10/10 Exceptional

Very clean hotel. The hot tub wasn't very hot but the atmosphere was great. The balconies overlooking the pool were wonderful. The live entertainment by the pool was enjoyable.
Verified review

8/10 Very good

Good location and staff,
Verified review

8/10 Very good

Overall, we had a great time at the hotel. The pool was good, it was quiet, steak resto next door was on point, good location, parking (although it is tight), room was clean. But - I'd like to say it was 5/5 except the bathroom was rough - rust, black and red mold in the grout, and caulking, plus a few spores on the wallpaper - likely due to bad ventilation & the cleaners need to use some bleach... Other than the bathroom, good experience. It was livable for the bathroom, but I travel alot - this was the worst I've seen in 3 years of travel.
Verified review

10/10 Exceptional

The location just walkable everywhere, with restaurants, bars, markets just minutes away. There was an inside pool we didn’t use but others enjoyed. The view fron our room was WOW !!! The staff friendly and helpful when you need them
Verified review

10/10 Exceptional

Enjoyed the jacuzzi and pool the most. The indoor garden and the terrace with a great view was the best!