Riad Assala features a rooftop terrace and puts you within a 10-minute walk of Jemaa el-Fnaa. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a steam room, and a garden. Fellow travelers say good things about the overall property condition.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Airport transfer
Free WiFi
Restaurant
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Rooftop terrace
Steam room
Room service
Babysitting
Meeting rooms
Airport shuttle
Area shuttle
24-hour front desk
Garden
Feel at home (6)
Cribs/infant beds (surcharge)
Babysitting (surcharge)
Private bathroom
Garden
Daily housekeeping
Laundry facilities
Why we love this property
Work and wellness blend
This riad features meeting rooms for productivity and a steam room with Turkish bath. Concierge services and massage treatments enhance the experience.
Stylish robed comfort
Each guestroom at this riad boasts curated, individual decor paired with plush bathrobes for a luxurious touch of personalized comfort.
Riad Assala features a rooftop terrace and puts you within a 10-minute walk of Jemaa el-Fnaa. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a steam room, and a garden. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
6 rooms
DONE
Arriving/Leaving
Check-in start time: 7 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 200 mi (EUR 3 per night)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Adjacent to a golf course
An outdoor pool
Steam room
Accessibility
Well-lit path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Bathrobes
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 17.00 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 20.0 per day
Parking
Parking is available nearby and costs EUR 3 per night (1056102 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Riad Assala Marrakech
Assala Marrakech
Riad Assala Riad
Riad Assala Marrakech
Riad Assala Riad Marrakech
Frequently asked questions
Does Riad Assala offer free cancellation for a full refund?
Yes, Riad Assala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Assala?
Yes, there's an outdoor pool.
Are pets allowed at Riad Assala?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Riad Assala?
Yes, an airport shuttle is available. The charge is EUR 17.00 per vehicle one way.
What are the check-in and check-out times at Riad Assala?
Check-in start time: 7 AM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Riad Assala?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (6-min drive) and Casino de Marrakech (7-min drive) are both nearby.
What is there to do at Riad Assala and nearby?
Riad Assala has an outdoor pool and a steam room, as well as a garden.
Are there restaurants at or near Riad Assala?
Yes, there's an onsite restaurant that offers Moroccan cuisine.
What's the area around Riad Assala like?
Riad Assala is a short 9-minute walk from Jemaa el-Fnaa and 15 minutes' walk from Koutoubia Mosque.
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Reviews
Riad Assala Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 26, 2020
Staff friendly and helpful, room spacious and clean.
Verified traveler
3-night trip
Verified
4/10 Fair
Sep 24, 2019
You get what you pay for—opt to pay more
The riad was quite far from the entrance and we had to drag our bags over 5 minutes through the Medina to get to the riad. There also was a horrible stench right outside the riad. They were extremely nice once we made it inside the venture to get there just was not pleasant. The bathroom also did not have a door which was gross. Lastly their recommended transportation to and from the airport was overpriced and he was extremely rude.
Jayce
Jayce, 3-night trip
Verified
8/10 Very good
Sep 22, 2019
Experiencia...
Llegar fue un poco complicado por las calles del Zoco. De ahí en fuera todo muy bien!
GIANNA
GIANNA, 2-night trip
Verified
8/10 Very good
May 21, 2019
L'emplacement est idéal dans la medina. Beaucoup de petits commerces à proximité.
La place jemaa el Fna est facilement accessible à pied.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Apr 20, 2019
We had a wonderful stay in Marrakech at Riad Assala. The staff were all really friendly and extremely helpful. When we arrived from the airport in the transport they had arranged for us Ahmed met us at our taxi and took our cases through the narrow streets to the Riad where we were greeted by Fatima and Mustafa and offered mint tea as we settled in. They were also very accomodating to my wife's need of a gluten free diet and provided us with delicious food (breakfast every day and some dinners). The location in the heart of the medina was great being within walking distance of most of the main tourist attractions. When we left they once again organised our transport to the airport and Ahmed helped take our cases to the pick up point ensuring that we and our luggage were safely aboard. We would heartily recommend Riad Assala to anyone visiting Marrakech.
Steve
Steve, 6-night trip
Verified
10/10 Exceptional
Mar 11, 2019
Ich bin Anfang März mit meiner Freundin nach Marrakech gereist. Das Riad liegt versteckt in einer Seitengasse, dennoch sehr zentral in Mitten der Médina.
Wir wurden vom Hotelpersonal netterweise von unserem Taxi abgeholt und zum Riad gebracht.
Alle wichtigen Sehenswürdigkeiten sind fußläufig zu erreichen. Obwohl man quasi direkt in einem Souk wohnt, ist es im Riad erstaunlich ruhig und erholsam.
Der Pool bietet eine gute Gelegenheit zum Abkühlen und auf der verwinkelten Dachterrasse ist eine Erholung von der turbulenten Stadt möglich.
In der Unterkunft haben wir uns sehr wohl gefühlt. Alle Mitarbeiter waren herzlich und zuvorkommend, haben uns bei jeder noch so kleinen Frage geholfen und wussten immer genau wann der richtige Zeitpunkt war, um uns eine Kanne frischen Minztee anzubieten ;)
Merci beaucoup!
Verified traveler
4-night trip
Verified
10/10 Exceptional
Mar 5, 2019
superbe!
Séjour formidable,emplacement parfait ,lieu typique ,beaux décors ,confortable, douillet ,chaleureux
Accueil ,discrétion ,gentillesse efficacité du personnel
Les petits déjeuners "fait maisons"de Fatima sont exquis !
Françoise
Françoise, 5-night trip
Verified
10/10 Exceptional
Jan 7, 2019
2 notti a Marrakech
Bellissimo riad, centrale ma una volta entrati si abbandona totalmente la frenesia della medina per rilassarsi tra alberi e fontane.
Colazione ottima.
Servizio cordiale e attento
Ilaria
Ilaria, 2-night trip
Verified
8/10 Very good
Jan 7, 2019
Authentic Riad in very central location, albeit accessed by a small (dark) alley. Staff were brilliant for friendliness and helpfulness.
TC
TC, 4-night trip
Verified
10/10 Exceptional
Nov 23, 2018
Heel mooi, proper en centraal gelegen ! Heel lieve personeel
Verified traveler
3-night trip
Verified
4/10 Fair
Nov 14, 2018
Wir fühlten uns unsicher!
Das Zimmer war nur durch ein vom Hotel gestelltes Vorhängeschloss zu sichern. Leider hing das Schloss am Abend immer offen an der Tür. Das Zimmer stand damit den ganzen Tag offen.
Die Dusche war verstopft, nach einer Minute duschen stand das Wasser für Stunden. Die Reparatur war während unseres Aufenthaltes nicht möglich.
Ein Fenster schloss nicht, man konnte uns aus dem innenhof während der Nacht beim Schlafen beobachten, auch diese Reperatur konnte nicht während unseres Aufenthaltes durchgeführt werden. Ein Wechsel des Zimmers war nicht möglich.
Verschiedene Mitarbeiter wollten uns Touren, Mietwagen etc verkaufen, als wir nichts kauften liess man uns jedoch in Ruhe.
Bei Abreise wollte man das via hotels.com bereits bezahlte nochmals kassieren. Es scheint hier ein (temporäres?) IT Problem zu geben, wir empfehlen eine ausgedruckte Zahlungsbestätigung dabei zu haben. Am Ende liess uns der sehr freundliche Mitarbeiter gehen und glaubte uns.
Zum positivem:
Der Ort ist sehr zentral.
Das Bad (exklusive der Dusche) ist auf gutem Niveau und sauber. Die Zimmer geräumig, das gesamte Hotel für ein Riad sehr hochwertig. (wir kennen schon ein paar).
Das Frühstück ist nicht abwechslungsreich jedoch umfangreich und lecker.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 29, 2018
Lovely Riad in the heart of the Médina, close to the souk and other attractions. Staff friendly and able to speak English, Spanish, French and Arabic so comunication was excellent!! The Road was beautiful and in great condition, the bfast room/dining room lovely and relaxing. Bfast was excellent and included omelette, yogurt, maroccan bread with marmalade and honey, mint tea, coffe and orange juice.
Chiara
Chiara, 3-night trip
Verified
8/10 Very good
Oct 21, 2018
Prima riad vlak bij centrum
Ontbijt top! Gezellig aan een grote tafel waardoor je goed contact maakt met andere mensen.
Personeel doet alles om het je naar het zin te maken.
Douche minder. Bed aan de kleine kant.
Perfecte ligging.
Prijs technisch helemaal goed
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 5, 2018
Let me start by saying I was a little nervous about using Expedia to pick us up at the airport and drop us off at the hotel. If you are anything like me don’t worry it work for us. I was extremely happy a repensative was sent to pick us up from drop off point. I do not know if they knew we wasn’t moving because it so busy when you are dropped off, but it was appreciated. This should be a norm for all guest if it’s not. Arrived and was greeted with open arms, the hotel staff really took care of us. They guide us every step of the way. They were very understanding of language barriers and found the person who spoke English well. The room was comfortable, beware the water is so hot. Loved it. Also the dinner was great on first night to get your bearing. I asked for a laundry mat and they even washed our clothes for a small fee which freed us up too enjoy more of Morocco. This was one of the best Raid we have stayed in. So if you book you shouldn’t be disappointed. Rooms are decent size for money, no tv but we not there too watch tv. Enjoyed our stayed and if we go back we will definitely book again. The bed was a little too firm for my taste, however it was clean.
Marcus/Shannon
Marcus/Shannon, 4-night trip
Verified
10/10 Exceptional
Sep 20, 2018
Super Riad!
nous faire sentir chez soi... Notre chambre n’était pas très grande mais très confortable. En revanche, la salle de bain très grande, dotée de 2 lavabos de cuivre, d’une douche et d’un bain. Nous avions des trucs à garder au froid et Ahmed nous a gentiment aidé en les mettant au frigo pour nous. Nous avons séjourné au Riad 4 jours et n’avons pas regretté notre choix.
Donald
Donald, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2018
Ahmed & Fatima made our stay at Riad Assala. They were accommodating and kind, even with the language barrier. The riad itself is like a quiet refuge in the busy city. We loved it so much we booked with them again at the end of our stay. One thing to note: it’s a little tricky to find (you have to go down a few internal alleys). It’s helpful to download map.me app to give you precise directions.
SK
SK, 1-night trip
Verified
4/10 Fair
Jun 22, 2018
Not recommandabel
Many times i visited marrakech. This stay was my worst experience. I didnt experience NO service! The place smells. After the check in we went to the (bath)room smelled bad and very noisy.
After having a nice night out, I had to wait 10 minutes outside, trying to wake up the night shift to open the door for us! When laying in my bed half an hour later other people had the same. So I had to scream to the guy that he had to open the door. In the morning .. no one around for breakfast. We had to ask for our self. I was fed up with everything and I packed my stuff ( payed for 2 nights) after a whole debate, I still had to pay the city tax and ofcours no refund of the paid night or any other solution. So this was my experience.. for me as a Moreoccan, really this wasn’t the service and things I am proud of in Morocco! Never again!
latifa
latifa, 2-night trip
Verified
2/10 Poor
Apr 17, 2018
Disappointing and not worth the money at all
We did NOT enjoy our experience at Riad Assala at all.
1) After making the reservation, Catherine emailed us to ask if we would like dinner arranged for our arrival. We followed up with her via email 5 times to ask re: menu, pricing and other details, but never heard back. When we arrived to check in, we were told that they had dinner ready for us. We weren't hungry and felt guilty for turning down food prepared for us; however it was $35 per person, and we did not want to pay that much for a dinner we didn't want. The staff insisted that we ordered it but we showed them our booking to confirm that we did not.
2) One night my husband fell ill and we couldn't go out for dinner. I asked the riad staff if they could order food delivery for me (since I don't speak french and most delivery places required an order in french), but they declined and said it wasn't allowed. I asked if they had anything at the riad I could eat (I was willing to pay); they said nothing was available. I went to bed hungry that night. I was extremely upset.
3) Overall, there was a sense of stinginess at the riad. Anytime we asked for something, the answer was no. No extra egg, no soap, no water. They were very rigid in their rules.
4) Make sure you get the hotel to arrange for pickup from airport or you will never find it yourself.
Positives: The staff was usually helpful and would go outside the riad to show us directions. They were nice people.
Verified traveler
Verified
8/10 Very good
Apr 4, 2018
Ideale Lage in der Altstadt, prima Dachterrrasse, freundliches Personal.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Mar 30, 2018
D’une gentillesse inégalable
Nous avons passés 4 jours au Riad Assala, c’était un séjour fabuleux.
Riad très bien situé au cœur de la médiana et proche de tout.
Des hôtes plus que gentil et serviable d’une gentillesse inégalable !
Dépaysement assuré !
sophie
sophie, 3-night trip
Verified
10/10 Exceptional
Mar 16, 2018
Fijn verblijf in riad Assala!
Deze Riad kan ik aanbevelen. Ziet er goed en schoon uit en heel vriendelijk en behulpzaam personeel. Het terras op herfst is heerlijk om van de zon te genieten.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Feb 11, 2018
100% Recomendable. Personal muy amable y atento, situación idónea, desayuno completo y muy rico. Sin duda volvería a este Riad.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Feb 10, 2018
Dépaysant
Superbe...on a adoré être comme à la maison...personnel très attentionné
Delphine
Delphine, 4-night trip
Verified
8/10 Very good
Jan 30, 2018
Toller Service
Das Hotel war wirklich schön und sehr zentral gelegen, vor allem der Service war super! Alles in allem war es aber sehr anders als man es sich vorgestellt hat. Im positiven Sinne :)
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 4, 2018
Un excellent séjour!
Un personnel accueillant et à l’écoute. Le Riad est magnifique. Nous avions la suite Doueria. Chambre spacieuse avec petit salon. Plafond magnifique. La terrasse sur le toit est bien aménagée. Le petit déjeuner est délicieux et varié. Un peu difficile à trouver dans les ruelles de la Médina mais cela fait parti du charme. Nous recommandons ce Riad sans hésiter.