Ave. Antonio Gil y Flamencos, Puerto Villamil, Isabela
What's nearby
Galápagos National Park - 1 min walk - 0.0 km
Flamingo Pond - 2 min walk - 0.2 km
Puerto Villamil Beach - 3 min walk - 0.3 km
El Embarcadero Pier - 4 min drive - 1.9 km
Concha de Perla Nature Park - 8 min drive - 2.3 km
Getting around
José de Villamil Airport (IBB) - 13 min drive
Airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Hornados Albita - 5 min walk
Iguana Point Bar - 5 min walk
Gracias Madre - 2 min walk
The Mangrove - 2 min walk
The Beach - 2 min walk
About this property
Hotel Volcano
Hotel Volcano offers a fantastic location, putting you just steps from Galápagos National Park.
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Ferry terminal shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7 AM–9 AM
Coffee/tea in a common area
Private dining
Free daily reception
Water dispenser
Traveling with children
Children stay free (see details)
Art supplies
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Beach towels
Romance packages
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Terrace
Communal living room
Spa services
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Uses some LED lighting
Comprehensive food waste policy
No plastic soda bottles
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Traditional architecture
Accessibility
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Memory foam mattress
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
Ferry terminal shuttle service is offered for an extra charge
Children & extra beds
Airport shuttle for children between the ages of 6 and 12 costs USD 25 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club
Cashless transactions are available.
Also known as
Hotel Volcano Puerto Villamil
Volcano Puerto Villamil
Hotel Volcano Hotel
Hotel Volcano Puerto Villamil
Hotel Volcano Hotel Puerto Villamil
Frequently asked questions
Does Hotel Volcano offer free cancellation for a full refund?
Yes, Hotel Volcano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Volcano?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Volcano?
Sorry, there's no onsite parking at Hotel Volcano.
Is airport shuttle service offered by Hotel Volcano?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at Hotel Volcano?
Check-in start time: 1:00 PM; Check-in end time: 6:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Volcano and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Hotel Volcano also has spa services.
What's the area around Hotel Volcano like?
Hotel Volcano is in the heart of Puerto Villamil, a short 1-minute walk from Galápagos National Park and 4 minutes' walk from Puerto Villamil Beach.
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Reviews
Hotel Volcano Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good and tailored to guests' needs, with some reviewers highlighting it as a highlight of their stay. (10 reviews)
The room was very clean and staff was very helpful. WiFi was at times a problem though
Verified review
10/10 Exceptional
Feb 15, 2026
Nice staff. Decent cooked breakfast. Clean. We reserved late and the scrambled to get a room ready with PERFECT view of ocean. Good location.
Verified review
10/10 Exceptional
Apr 12, 2025
Amazing staff with great ocean views! I would absolutely stay here again. The staff continually went above and beyond making our stay beyond expectations.
Verified review
10/10 Exceptional
May 14, 2025
Great place with a great view
Sophia was a great hostess!
The ocean view was spectacular. Hotel Volcan is a nice place to stay with great beds.
Verified review
10/10 Exceptional
May 9, 2025
Staff were lovely - so friendly and helpful. We got an unexpected upgrade which was amazing! Thank you for an incredible stay :)
Verified review
10/10 Exceptional
Oct 14, 2023
The hotel was cloae to everything. They do a good job of keeping everything very clean. It was a good deal and nice to have the pool to relax by.
Verified review
6/10 Good
Mar 16, 2026
Shower does not drain, mold in shower. Insects and water in room due to poor windows. Wifi was poor but the staff fixed that, the breakfast was excellent. The staff were helpful when you can find them.
Verified review
8/10 Very good
Jun 8, 2025
Great ocean view, limited service.
Verified review
10/10 Exceptional
Jan 23, 2025
Very peaceful
We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Verified review
10/10 Exceptional
Jul 19, 2024
Nice Hotel Within Steps of Beach
Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Verified review
8/10 Very good
Jan 16, 2024
Close to the beach
Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
Verified review
8/10 Very good
May 28, 2026
Ok for a small island. Could have a better breakfast provided the price that was paid
Verified review
10/10 Exceptional
Jul 18, 2023
Excellent hotel, very good facilities, clean, good breakfast; friendly staff, especially the receptionist.
Verified review
10/10 Exceptional
Jan 4, 2023
Great place to stay and relax. Everything was close by and walkable. Clean room and great breakfast.
Verified review
10/10 Exceptional
Dec 13, 2022
Perfect place to stay in Isabela Island
The perfect place to stay. The location was great, the room was clean and tidy. The petiole was super friendly, helpful and he lot of good tips. The breakfast was also good
Verified review
6/10 Good
Jul 18, 2022
Great stay but a hiccup
Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I don’t.understand where it came from. Tried contacting them via email and have not heard back.
Verified review
6/10 Good
May 21, 2025
They “upgraded” us to their beachfront property down the road which was nice - upon arrival we paid & they ended up charging one card and pre authorizing another card, when then they also charged - so we’ve double paid & been over a week and haven’t got our money back. So pay on Expedia before if you can because they don’t seem to know how to work their machines.
Verified review
10/10 Exceptional
Jun 20, 2024
Na
Verified review
8/10 Very good
May 28, 2022
Bien situé, grande chambre avec belle vue, bon déjeuner. Les employés étaient gentils et serviables mais ils étaient peu présents. Il est rare de voir quelqu’un à la réception.
Verified review
10/10 Exceptional
Mar 10, 2020
Very comfortable hotel with wonderful beach view
This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach.
The air conditioning was a plus for very hot days, but the windows and beach views were wonderful.
The staff was very helpful and friendly.
We would highly recommend this hotel and would definitely return.
Verified review
10/10 Exceptional
Feb 25, 2020
Super
God og central beliggenhed, fin service
Verified review
10/10 Exceptional
Feb 20, 2020
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Verified review
6/10 Good
Feb 17, 2020
Goods and bads
Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)
Verified review
8/10 Very good
Jan 8, 2020
Hotel discreto a 10 metri dal mare personale cordiale colazione migliorabile
Verified review
8/10 Very good
Dec 27, 2019
Best staf
Virkelig venlig og god service. Vi fik fx lov til at have al bagage stående OG lov til at bruge hotellets håndklæder, bade- og opholdsfaciliteter efter checkout, så vi kunne snorkle på stranden.