Novotel Samator Surabaya Timur

Property class: 4
Surabaya hotel with outdoor pool and restaurant

Choose dates to view prices

At Novotel Samator Surabaya Timur, you'll be within a 10-minute drive of Tunjungan Plaza. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
$32
The current price is $38 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a TV.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Room

Superior Twin Room, 2 Twin Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a large bed, a television, and a view of the cityscape.

Superior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Deluxe Twin Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Room

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

A modern living room with a sofa, coffee table, and a dining area with a kitchen in the background.

Executive Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, Multiple Beds

A modern hotel room with a dining area, a sofa, and a view of the city.

Executive Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a bathroom, and a TV.

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl Kedung Baruk 28 Rungkut, Surabaya, 60298

What's nearby

  • Surabaya Zoo - 5 min drive - 5.0 km
  • Sepuluh November Institute of Technology - 5 min drive - 5.1 km
  • University of Pembangunan Nasional Veteran - 5 min drive - 4.1 km
  • Galaxy Mall - 5 min drive - 5.4 km
  • Airlangga University - 6 min drive - 6.4 km

Getting around

  • Surabaya (SUB-Juanda) - 22 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya Pasar Turi Station - 31 min drive
  • Tandes Station - 47 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Penyetan - ‬2 min drive
  • ‪Matchbox itats - ‬16 min walk
  • ‪Acun's Lounge and Bar - ‬12 min walk
  • ‪Warung Sahabat - ‬13 min walk
  • ‪mie ayam ceker semolowaru - ‬18 min walk

About this property

Novotel Samator Surabaya Timur

  • At Novotel Samator Surabaya Timur, you'll be within a 10-minute drive of Tunjungan Plaza. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 261 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle from 6:00 AM to 10:00 PM*

Other information

    • Smoke-free property

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Reviews

Novotel Samator Surabaya Timur Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was described as awesome with a variety of options. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

6/10 Good

It was good, but the room made a noise that seemed to come from outside or upstairs close to th e the bedroom approximately every 20 minutes, which made it annoying during night. Other than that, it was fine.
Verified review

10/10 Exceptional

Staff is nice and helpful, rooms is clean Food is good
Verified review

10/10 Exceptional

The staffs, the services, the rooms and everything else absolutely wonderful👍 Thank you Novotel Samator!
Verified review

8/10 Very good

I loved how clean the property and the room was. Breakfast buffet was awesome. Enjoyed a very clean and comfortable stay. Just two things: Need more vegan options, and the gym needs wipes and some fans and cooling. Otherwise an amazing stay.
Verified review

8/10 Very good

By far one of the cleanest and comfortable hotels we stayed in Indonesia in the past few weeks. Enjoyed the amazing breakfast, gym, and clean room. If not for the minor issues below I would ahve given a 5 star: 1. Very limited options for vegans. They only had salad and cap cay. Breakfast had lot of vegan items so we were good. 2. Gym was very hot during the day time and no fan. No wipes to clean the machines before and after use. I asked the staff multiple times for some cleaning wipes. They said they will check and completely ignored like I did not exist 3. Water was luke warm and no pressure. So shower was not great. 3.
Verified review

10/10 Exceptional

Breakfast not great. But the hotel and room and bed are all very new and comfortable.
Verified review

10/10 Exceptional

Very nice hotel with reasonable price 😊
Verified review

10/10 Exceptional

Breakfast was delish
Verified review

8/10 Very good

I would stay again
Verified review

8/10 Very good

Over all the service is good, and the staff, breakfast are excellent, and make our vacation complete.👍👍👍
Verified review

10/10 Exceptional

Great long term stay

Top notch
Verified review

2/10 Poor

Food terrible on breakfast The rest is ok
Verified review

8/10 Very good

Over all nice
Verified review

8/10 Very good

Breakfast is good but parking route is not comfortable
Verified review

10/10 Exceptional

Excellent
Verified review

6/10 Good

the breakfast buffet was limited, catering for the locals only
Verified review

8/10 Very good

Ok good
Verified review

8/10 Very good

清潔。 しかし、シャワーヘッド汚い。 掃除必要。
Verified review

10/10 Exceptional

良い
Verified review

10/10 Exceptional

Top
Verified review

10/10 Exceptional

Great Hotel - Clean and spacious
Verified review

6/10 Good

I have stayed at this hotel before and I don’t know whether it was to do with coronavirus or not but this stay didn’t meet expectations. When we turned down the bedcover to sleep on the first night, we were surprised to find a stain on the bedsheet, just a bit bigger than a 500 rp coin. Upon seeing this I wanted to change the room but my partner didn’t want to cause a fuss. So we stayed in the room but we should have asked for another room considering the other faults I found. There was a large
Verified review

4/10 Fair

タオル人数分用意されておらず、 その他の物も同樣。 シャワーヘッドが壊れていて浴室中水浸し。 何故か体が痒い。 ローカルロスメンですが他所のクオリティは上がってますよ。
Verified review

6/10 Good

No bluebird taxi stand so it is a pain to go anywhere, and our drivers were charged a parking fee when exiting after picking us up. Since the property is far from things, you have to take cabs if you don’t have a car. Get a taxi stand and don’t charge them parking to pick up or drop off guests.
Verified review

8/10 Very good

New property in east surabaya

Good brand new facility. However quite far from most actions and after hour, the traffic is quite bad it distract you to want to go elsewhere. Found an unclean sheets on day 1, the hotel said it is a red stain from make up or some thing but i thought it looks like dried blood. Quickly resolved and it is smooth sailing afterwards. Kudos to the quick service Breakfast is very good standard and quite good value. Lots of types of food ans desert and fruit is available