Hotel Emma

Property class: 3
Hotel in Östersund

Choose dates to view prices

When visiting Östersund, Hotel Emma is a great choice to consider. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Bike rental

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $78
$87 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A bedroom with a bed, bedside table, chair, TV, and a small table with a lamp.

Single Room

9.0 out of 10
Wonderful
(15 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a nightstand, a lamp, a painting, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

A room with two grey armchairs, a small wooden side table with a bottle, glasses, and a rose, and a painting of flowers on the wall.

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Queen

A hotel room with a bed, a flat-screen TV, a chair, a small table, and two wall-mounted paintings.

Double Room Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The exterior of Hotel Östersund with a signboard, entrance doors, and a snow-covered ground.
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  • Pool
  • Free breakfast
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The price is $107
$120 total
includes taxes & fees
Oct 4 - Oct 5
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About the neighborhood

Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • Östersund Centrum - 3 min walk - 0.3 km
  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Badhusparken - 4 min walk - 0.4 km
  • Mid Sweden University - 5 min walk - 0.5 km
  • Ostersund Ski Stadium - 4 min drive - 2.3 km

Getting around

  • Ostersund (OSD-Are) - 24 min drive
  • Östersund Västra Station - 4 min walk
  • Östersund Central Station - 11 min walk
  • Brunflo Station - 17 min drive

Restaurants

  • ‪Artut - ‬5 min walk
  • ‪Tre Rum - ‬2 min walk
  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪The Bishops Arms - ‬1 min walk
  • ‪Bistro Žižkov - ‬1 min walk

About this property

Hotel Emma

  • When visiting Östersund, Hotel Emma is a great choice to consider. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Access to nearby health club
  • Skiing nearby
  • Windsurfing nearby

Services

  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Handrails in stairways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-115.256.336

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Does Hotel Emma offer free cancellation for a full refund?

Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Emma?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Emma?

Sorry, there's no onsite parking at Hotel Emma.

What are the check-in and check-out times at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Emma and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for fishing and windsurfing. Hotel Emma also has access to a nearby health club.

What's the area around Hotel Emma like?

Hotel Emma is a short 4-minute walk from Östersund Västra Station and 4 minutes' walk from Ostersund Town Hall.

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Reviews

Hotel Emma Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for being delicious, fresh, and featuring many locally produced products. (52 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Verified review

10/10 Exceptional

Dry nice hotel , friendly helpful staff . Excellent breakfast
Verified review

8/10 Very good

Frendly staff.
Verified review

10/10 Exceptional

We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Verified review

8/10 Very good

Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Verified review

10/10 Exceptional

This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Verified review

8/10 Very good

Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Verified review

10/10 Exceptional

Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Verified review

10/10 Exceptional

Great family accommodations!
Verified review

10/10 Exceptional

Just the perfect hotel with all the nice touches to make it a very nice place to be.
Verified review

10/10 Exceptional

Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Verified review

10/10 Exceptional

Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Verified review

10/10 Exceptional

The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Verified review

10/10 Exceptional

The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Verified review

10/10 Exceptional

Helt OK
Verified review

10/10 Exceptional

Would like elevator service to street level and electrical outlet in bathroom
Verified review

8/10 Very good

Allt var bra!
Verified review

8/10 Very good

Hyggelig og hjelpsomt personale i en sjarmerende bygning. Veldig sentralt! Kommer gjerne tilbake.
Verified review

8/10 Very good

Så himla mysigt rum! Hade lite svårt att få tryck i duschen men annars helt perfekt :)
Verified review

8/10 Very good

Fint och rent rum, hjälpsam personal. Frukosten på cafét var halvbra.
Verified review

10/10 Exceptional

Et upåklagelig opphold! Imøtekommende personale, rent rom, stille, alle nødvendige fasiliteter tilgjengelig.
Verified review

8/10 Very good

Centralt hotell i fin fastighet. Ok frukost.
Verified review

10/10 Exceptional

Trevligt rum och fantastisk frukost
Verified review

8/10 Very good

Bra läge i centrum, trevliga rum med sköna sängar
Verified review

6/10 Good

Ok boende i gammal byggnad och stil, föra trappor upp men fungerade bra med resväska tack vare en hiss. Frukosten i konditoriet bredvid var inte bra, brödet var torftigt och gammalt och ofräscht i övrigt. Hotellet bör klaga på sin samarbetspartner. Centralt läge men besvärligt med bil pga gatuarbete runt omkring