The staff was very good, helpful, nice, friendly. I wouldn't go to the hotel again, however. It runs under most ridiculous premise ever; *Everything* is by computer. No humans! There's staff milling aimlessly around the entrance. But, you can't find anyone to help you check in--the small staff is busy & not in the front hall. There aren't lines like at a check in desk, so you have to force your way between people at the check in table. Oh shoot, there's only one staffer, but 5 couples trying to check in --but confused by the computers. So go downstairs one night for bottled water. There's no one there. What about directions to a restaurant? There's an office, unlabeled, & the door is ajar. Nope, no one there. Ok, I"m leaving. How do I get out of the building? I'm baffled, there aren't any signs. I can't figure out how to leave the building.
Okay, traveler, note that the hotel is still in transition to its future post-modern nightmare. So it lacks the usual amenities and nothing is labeled. There's no bar or restaurant, there's no place to sit except your room.
Please don't tell me this makes the hotel any better. We know this conceit saves them $$$ to pay for humans. That's the sole reason to engage in this ridiculous premise.