Verified review
4/10 Fair
Verified traveler
Jul 9, 2016
Rundown Hotel
We arrived to find a hotel that had misplaced our reservation, that could either be their fault or the fault of Travelocity. When we were finally escorted to a room, it was run down and filthy. There were stains on the walls and doors, the hallways had a faint smell of disuse and mildew, it was entirely unpleasant.
Now, I'm well aware that we had selected this place because of its lower room rates (compared to the other onsen in the area), but truth be told, the price wasn't that much lower and it certainly is not worth the little savings you'll end up with. We left the hotel within 2 hours, having booked rooms at a place across town for a little more money but much greater value. I would not recommend that anyone stay at Suzuya Konnichiro.