Big Cypress Lodge

Un lugar muy peculiar diferente gente amable

The place is very nice specially if traveling with kids. My son really enjoyed the hotel.

we stayed there for our 30th anniversary, 2 nights and a day. we never left the property. very relaxing. i've never stayed anywhere nicer. really enjoyed the inside balcony listening to the water fall. We will stay there again. Dining in the Lookout was a nice feature.

Save your money unless you want to $800 to spend the night at a Bass Pro Shop. The housekeeping service is a joke. They left our room unlocked and open while we were out for the day. They switched out towels and made the bed halfway...that was it. They did no other cleaning. I called down to have the manager come up to see our room but she never came or called to see what was wrong. We were taken to a dirty table for dinner and then waited 30 minutes and no waiter came to even greet us. If you are a wine drinker forget it...the wine is disgusting. And plan to pay almost $10 for a bottle of beer. There are cracked glass panels at the top of the pyramid that are just taped off and from the words of an employee it has been this way for 11 months. When you arrive they charge you an amenity fee even though there are no amenities and they charge your credit card $100 upfront in case you want to purchase something while you are there. If you don't use it they will credit it back when you check out. The rooms are gorgeous and it is sad that the service doesn't live up to the price or decor.

Our checkout was not so amazing we found out that the lodge charges $20 to park they don't charge the general public for coming in and out of Bass Pro Shop we don't think that is fair and it also needs to be posted on the website.