Experience the vibrant city life at 2000 HOTEL Downtown Kigali, where upscale comfort meets family-friendly fun. Relax with spa services, indulge in international cuisine at Bamboo restaurant, and stay connected with free in-room WiFi. The hotel's playground and hair salon add to the excitement while helpful staff ensure a seamless experience.
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
What's nearby
Union Trade Center - 3 min walk - 0.3 km
Ntarama Church - 8 min walk - 0.8 km
Kandt House Museum of Natural History - 10 min walk - 0.9 km
Kigali Heights - 6 min drive - 4.5 km
Kigali Convention Centre - 7 min drive - 4.9 km
Getting around
Kigali (KGL-Kigali Intl.) - 30 min drive
Free airport shuttle
Restaurants
Hotel des Milles Collines - 9 min walk
Bourbon Coffee - 8 min walk
The House of Mandi - 3 min walk
UMUT Cafe&Restaurant - 1 min walk
Preet Fast Food - 8 min walk
About this property
2000 HOTEL Downtown Kigali
When visiting Kigali, 2000 HOTEL Downtown Kigali is a great choice to consider. You can indulge in facials or mani/pedis, and international cuisine is served at Bamboo, which is open for breakfast, lunch, and dinner. Other highlights include a free airport shuttle, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
105 rooms
Arranged over 13 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Supervised childcare*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
Supervised childcare (surcharge)
What to do
Shopping
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Television in common areas
Communal living room
Fitness center
Arcade/game room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Home comfort
Fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
Dining table
More
Daily housekeeping
In-room safe
Special features
Dining
Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali
Frequently asked questions
Are pets allowed at 2000 HOTEL Downtown Kigali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at 2000 HOTEL Downtown Kigali?
Yes, there's free self parking.
Is airport shuttle service offered by 2000 HOTEL Downtown Kigali?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at 2000 HOTEL Downtown Kigali?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.
What is there to do at 2000 HOTEL Downtown Kigali and nearby?
2000 HOTEL Downtown Kigali has a fitness center and an arcade.
Are there restaurants at or near 2000 HOTEL Downtown Kigali?
Yes, Bamboo offers international cuisine.
What's the area around 2000 HOTEL Downtown Kigali like?
2000 HOTEL Downtown Kigali is in the heart of Kigali, a short 6-minute walk from Union Trade Center and 11 minutes' walk from Kandt House Museum of Natural History.
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Reviews
2000 HOTEL Downtown Kigali Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
9.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and offered a good variety with an excellent selection. (10 reviews)
The airport shuttle service was convenient, reliable, and provided a smooth and hassle-free experience. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Airport
Breakfast
View
Cities
Restaurant
Bed
Air conditioning
Trip
Reviews
Verified
8/10 Very good
Jan 14, 2026
The place is very convenient to the all basic necessity so I prefer to stay when I come for the business trip
MITESHKUMAR MAHENDRABHAI
MITESHKUMAR MAHENDRABHAI, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
The hotel is a little tired but was in a great location for me and was as I had hoped for. The room was large and clean, the staff were great, I enjoyed the buffet breakfast and the airport pickup service was very efficient and much appreciated.
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Kind staffs, good room condition and good restaurant.
Kim
Kim, 5-night trip
Verified
8/10 Very good
Jan 29, 2026
I stayed at 2000 Hotel Downtown Kigali and overall everything was good. The staff were friendly and the hotel is well located.
There was a small issue because they forgot to pick me up from the airport, but they recognized their mistake and refunded me. I really appreciated their honesty and professionalism in handling the situation.
I would recommend this hotel and would stay there again.
Josue
Josue, 2-night trip
Verified
8/10 Very good
Oct 14, 2025
The best hotel in downtown Kigali. Airport shuttle service is the best.
Thato
Thato, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
The room is clean, double beds with all the amenities
Walter Ezeama
Walter Ezeama, 2-night trip
Verified
8/10 Very good
Jan 23, 2026
The hotel itself looked well maintained. Courteous staff. Amenities were great. I really enjoyed the gym.
My biggest problem was the surroundings which was crowded and noisy. This is good for business, not for some.
Florence
Florence, 4-night trip
Verified
10/10 Exceptional
Nov 30, 2025
It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.
Leopold
Leopold, 12-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Perfect location, modern feel, friendly staff, good vibes
Benson
Benson, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Great hotel
Great hotel and good servicr. Breakfast was abundant and loved the fresh juice
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jun 23, 2025
The staff were accommodating and the hotel was very nice.
Abdulrahim
Abdulrahim, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Nathan
Nathan, 2-night trip
Verified
8/10 Very good
Jun 26, 2025
Good stay, good facilities. The location is a bit too crowdèd for me, but the hitel and services were good
Mohamed
Mohamed, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2025
The staff were super helpful during my stay and the breakfast selection was excellent. Thank you to Keza and team for helping me with an issue. 😊
John
John, 1-night trip
Verified
8/10 Very good
Sep 22, 2024
Nice staff, the cleanliness and the breakfast
Sadamoudou
Sadamoudou, 6-night trip
Verified
10/10 Exceptional
Nov 4, 2024
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action.
Great rooms too that are clean and spacious, highly recommend
Nathaniel
Nathaniel, 3-night trip
Verified
10/10 Exceptional
May 25, 2024
The location is proximal to key attraction sites
george
george, 3-night trip
Verified
10/10 Exceptional
Jul 9, 2025
The staff was very nice and very friendly and helpful.
Everyone spoke English.
Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea
Susan Prunier
Susan Prunier, 2-night trip
Verified
8/10 Very good
Jan 28, 2025
Stayed here for two nights. Very convenient to attractions. Staff most pleasant and helpful
Adeyemi
Adeyemi, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2024
Staff were very helpful, courteous and pleasant
Ada
Ada, 5-night trip
Verified
10/10 Exceptional
Sep 8, 2024
This is the hotel we book for all our staff travelling to Kigali, always very convenient and and great customer service
Thanks you!
Anissa
Anissa, 4-night trip
Verified
10/10 Exceptional
May 18, 2025
Friendly and excellent customer service team
Tadeo
Tadeo, 4-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Walking distance to everything you want, check out the restaurant with a nice city view
Fred
Fred, 1-night trip
Verified
10/10 Exceptional
May 11, 2025
The view from the balcony and smoking area was fabulous. The staffs were
Erick
Erick, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Amazing view from the Bamboo restaurant, amazing staff, very good food, clean. Totally with the money.