Hotel Santo Domingo

Property class: 2
Colonial hotel within walking distance of Zócalo de Puebla

Choose dates to view prices

Hotel Santo Domingo puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This Colonial hotel is also within a short drive of Angelopolis Commercial Center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (4)

  • Living room
  • Patio
  • Daily housekeeping
  • Free toiletries
The current price is $28
$33 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with two beds, wooden flooring, a chandelier, and a TV mounted on the wall.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Bed in Shared Dormitory, Mixed Dorm

A dormitory room with bunk beds, a chandelier, and a large window.

Bed in Shared Dormitory, Mixed Dorm

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Single Room, 1 Twin Bed

A room with a bed, a small table, and a door leading to another room.

Standard Single Room, 1 Twin Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A bed with a wooden frame, white bedding, and red pillows in a room with orange walls and a wooden door.

Standard Room, 1 Double Bed

  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use, 2 Twin Beds

A hotel room with two beds, each with a red blanket, white bedding, and red pillows. The room has a patterned floor and a large window with a view of buildings outside.

Standard Double Room Single Use, 2 Twin Beds

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A room with two beds, each with a wooden headboard and red accents, a fan, and a wooden ceiling.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, and a chair. There are pink lockers and a door with a sign.

Standard Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
4 Poniente 312, Puebla, PUE, 72000

What's nearby

  • Rosario Chapel - 2 min walk - 0.2 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Santo Domingo Church - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Puebla Convention Center - 13 min walk - 1.2 km

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive
  • Puebla–Cholula Tourist Train Terminal - 16 min walk

Restaurants

  • ‪La California - ‬4 min walk
  • ‪Fonda Margarita - ‬3 min walk
  • ‪Tacos Tony - ‬5 min walk
  • ‪Fonda de Santa Clara - ‬5 min walk
  • ‪Saborcito Corazón - ‬3 min walk

About this property

Hotel Santo Domingo

  • Hotel Santo Domingo puts you in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This Colonial hotel is also within a short drive of Angelopolis Commercial Center.

At a glance

Hotel size

    • 14 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Other information

    • No alcohol allowed onsite

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Outdoor furniture
  • Colonial architecture

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio
  • Separate living room

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 200 per stay

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hostal Santo Domingo Hostel Puebla
Hostal Santo Domingo Hostel
Hostal Santo Domingo Puebla
Hostal Santo Domingo
OYO Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Puebla
Hostal Santo Domingo Hostel
Hotel Santo Domingo Hotel Puebla

Frequently asked questions

Does Hotel Santo Domingo offer free cancellation for a full refund?

Yes, Hotel Santo Domingo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santo Domingo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santo Domingo?

Sorry, there's no onsite parking at Hotel Santo Domingo.

What are the check-in and check-out times at Hotel Santo Domingo?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

Does Hotel Santo Domingo have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Hotel Santo Domingo like?

Hotel Santo Domingo is a short 6-minute walk from Zócalo de Puebla and 10 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Santo Domingo Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Wonderful staff, very kind and helpful. They made our stay nice! Good location to the plaza.
Verified review

10/10 Exceptional

We loved our stay. Room was huge. Beautiful historical building. Nice hot shower. The best thing was the staff. Such nice, helpful, wonderful people.
Verified review

2/10 Poor

This was by far my Word experiencia. Very nasty and horrible hotel
Verified review

10/10 Exceptional

Genial
Verified review

10/10 Exceptional

It was good
Verified review

8/10 Very good

No hot water sometimes
Verified review

10/10 Exceptional

.
Verified review

2/10 Poor

One night had to sleep with door unlocked because was hard to open it from inside
Verified review

4/10 Fair

As other reviewers have said about this room (2 double beds with balcony), avoid it - it is extremely loud and you're basically sleeping outside. The entire "wall" of the room is made of misshapen wooden shutters to board it up, and the slats of wood don't actually fit together, so there's large gaps that just allow bugs & the busy street exhaust fumes & noise to get in. This includes the pounding dance music that comes from the shop downstairs, which starts first thing in the morning & goes until late at night; trucks rumbling down the street all night, honking & playing music. Then the 6am sunlight blasting through the holes of the wooden slats. We didn't sleep at all because of all this, also the room often stank like car gases coming up from the street into the holes, it can make you light-headed. There was also only one key to the room/gate, & you always needed to lock your bedroom & front gate, which was difficult when you are 2 people. For example, my friend wanted to go out, while I wanted to stay in. This wasn't possible, unless I wanted to be locked inside the room until he got home. The staff was pretty fussy about the gate being double-locked at all times too, which was a bit excessive during the daytime. Surely one lock is enough. The good part is the convenient location, & shower was great, strong, a lot of hot water. But otherwise just avoid the balcony room
Verified review

10/10 Exceptional

lugar muy sencillo y basico practicamente para dormir
Verified review

6/10 Good

Estaba limpio, sin embargo en la noche no hay un encargado y su puerta de entrada estaba dañada, nos quedamos en la calle bastante tiempo y tuvimos que solucionarlo los huéspedes. Nunca llegó nadie del lugar. Y no es hotel es hostal. No vayan ahí con niños.
Verified review

4/10 Fair

Honestamente, el hotel deja mucho que desear en cuanto a seguridad. Los huéspedes tenían dificultades para acceder, ya que el portón, la reja y hasta las habitaciones no abrían correctamente. Esto generaba mucho ruido, ya que varias personas tenían que forzar o intentar repetidamente entrar, especialmente porque no había personal en recepción para apoyar. Además, el servicio de agua caliente no funcionaba, lo cual hizo la estancia bastante incómoda
Verified review

8/10 Very good

Es un lugar tranquilo para descansar. Por ser un hostal en los cuartos no tienen servicio de limpieza
Verified review

8/10 Very good

Ubicación y servicio excelente
Verified review

2/10 Poor

Habitacion muy descuidada te cae polilla sobre la cama , el baño deficiente no servia bien elmflotador,la tv no agarra ningun canal solo se escucha, no hay nadie que resuelva 1 sola persona en hotel para todo y muy desatenta en la noche no hay nadie y los huespedes hace lo que quieren hacen ruido y no hay nadie a. Quien reportar, solo hay lugar para 4 carros si es que alcanzas sobre la recepcion y para entrar ponen polines y aun asi pegan los carros en las habitaciones se escucha de todo la sala comun muy sucia, definitivamente eviten una mala experiencia hay mejores hostales y a buen precio
Verified review

10/10 Exceptional

Buena para sus precios
Verified review

8/10 Very good

El baño no estaba en mas mejores condiciones, el sistema de entretenimiento no servía muy bien.
Verified review

6/10 Good

Ventajas: Esta bien ubicado, es barato, el personal es atento Desventajas: El piso estaba muy sucio (no trapearon o hicieron limpieza), había hongos en la regadera, no hay privacidad y se escucha todo a través de las paredes. Unos muchachos que llegaron e fiesta a las 4 am e hicieron ruido no nos dejaron dormir, se escucha todo. Intenté buscar algún número de lobby pero no tuve éxito recibiendo respuesta. El hostal no es como las fotos, son muy engañosas, la verdad se ve muy viejo. Conclusión, es un Hostal de 2-3 estrellas, es barato y recibes lo que pagas
Verified review

10/10 Exceptional

Buena ubicación
Verified review

10/10 Exceptional

Todo muy bien, talvez el tema de los colchones pero de ahí en fuera todo bien
Verified review

2/10 Poor

La habitación 1 no funciona la tv, no funcionan los contactos de electricidad, el agua caliente tarda mucho en salir (10 minutos o más aprox) no funciona el internet, las instalaciones estan muy mal, hace falta mucho mantenimiento. No hay amenidades. El colchon es lo único bueno de la habitación.
Verified review

2/10 Poor

No me gustó, no lo recomiendo
Verified review

10/10 Exceptional

Muy agradable lugar, recomendable.
Verified review

2/10 Poor

Fue una muy mala experiencia. El lugar es sucio, tanto que tuve que matar 4 cucarachas y de tamaño pequeño-mediano. No había personal en la noche con quien reportar los inconvenientes como que no había papel de baño, la limpieza del lugar, regadera rota o televisión que no funcionaba. Ha sido el peor lugar que he pisado. Por cierto, se llama Hotel pero es Hostel.
Verified review

4/10 Fair

La habitación estaba llena de cucarachas, mucha luz que nos despertaba muy temprano. El lugar es bastante cerca de todo en el centro pero por la noche hay prostitución al rededor del hostal. Teníamos siempre que abrir y cerrar los portales de las entradas con las llaves. Lo + : no hay ruido, es calmo