Mercure Cayenne Royal Amazonia Hotel

Property class: 4
Family-friendly hotel in Cayenne with 2 restaurants and spa

Choose dates to view prices

When visiting Cayenne, Mercure Cayenne Royal Amazonia Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, body wraps, or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Why we love this property

Work and wellness blend
This hotel features a business center with meeting rooms and spa services. After work, guests can unwind in the sauna, hot tub, or enjoy a massage.
Taste the local cuisine
Local flavors take center stage in 2 restaurants at this hotel. A sushi spot satisfies cravings, while the bar adds evening charm. Buffet breakfast awaits.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Balcony

A hotel room with a bed, a nightstand, a table, and a chair. There is a window with curtains, and a view of greenery outside.

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

A modern hotel room with a living area featuring a sofa, chairs, a coffee table, and a TV.

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, a desk, and a chair.

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300

What's nearby

  • Cyno Garde - 8 min drive - 2.2 km
  • Montjoly Beach - 8 min drive - 2.2 km
  • Musée des Cultures Guyanaises - 14 min drive - 3.3 km
  • Place des Palmistes - 15 min drive - 4.1 km
  • Musée Alexandre-Franconie - 15 min drive - 4.1 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 31 min drive

Restaurants

  • ‪Bar des Palmistes - ‬6 min drive
  • ‪Iguana Café - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Restaurant Tarzan - ‬5 min drive
  • ‪Le Mekong - ‬4 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

  • When visiting Cayenne, Mercure Cayenne Royal Amazonia Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, body wraps, or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

Hotel size

    • 134 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie Royale - This brasserie specializes in local cuisine and serves lunch and dinner. Open daily.
Royal Sushi - This sushi bar specializes in sushi and serves dinner only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number FR93602036444

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Does Mercure Cayenne Royal Amazonia Hotel offer free cancellation for a full refund?

Yes, Mercure Cayenne Royal Amazonia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cayenne Royal Amazonia Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mercure Cayenne Royal Amazonia Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Cayenne Royal Amazonia Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Cayenne Royal Amazonia Hotel?

You can check in starting at 6:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Mercure Cayenne Royal Amazonia Hotel and nearby?

Mercure Cayenne Royal Amazonia Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.

Are there restaurants at or near Mercure Cayenne Royal Amazonia Hotel?

Yes, there are 2 onsite restaurants, featuring local cuisine.

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Reviews

Mercure Cayenne Royal Amazonia Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

Restaurant was okay, not a lot of options. Massage was great
Verified review

10/10 Exceptional

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Verified review

10/10 Exceptional

Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Verified review

10/10 Exceptional

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Verified review

8/10 Very good

Hotel looks nice. Rooms are comfortable and initially looks clean too, but after using the bathroom, noticed hair next to the sink, and I have no hair, so it was not from me… After eating sushi in the restaurant, got serious stomach problems, which I haven’t recovered yet.
Verified review

6/10 Good

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Verified review

6/10 Good

Never go back
Verified review

8/10 Very good

Ok
Verified review

10/10 Exceptional

Petit déjeuner parfait et chambre propre
Verified review

10/10 Exceptional

rien a rajouter séjour agréable
Verified review

10/10 Exceptional

Chambre propre et petit déjeuner parfait
Verified review

10/10 Exceptional

Ras
Verified review

8/10 Very good

Dommage qu’il faille attendre midi pour commander un verre au bar ou à la piscine. Mais dans l’ensemble c’était très bien
Verified review

6/10 Good

Personalen verkar inte kunna genomföra någonting eller besvara någon fråga utan att ta dit managern… märklig typ av ledning där INGET ansvar verkar delegeras. Hela anläggningen saknar känsla för gästvänlighet och vad kan vara behagligt för gästerna. Känns lite som ett statligt hotel i Ryssland på 80-talet
Verified review

8/10 Very good

Très bon petit déjeuner
Verified review

8/10 Very good

Chambre propre, personnel au petit déjeuner à l’écoute.
Verified review

8/10 Very good

Parfait pour business
Verified review

10/10 Exceptional

Un personnel accueillant et très bonne localisation
Verified review

10/10 Exceptional

Chambre très propre Personnel très accueillant
Verified review

6/10 Good

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Verified review

6/10 Good

- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Verified review

10/10 Exceptional

Plateaux repas sales sur le palier Désagréable
Verified review

10/10 Exceptional

Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Verified review

10/10 Exceptional

Oui
Verified review

8/10 Very good

Chambre impeccable et personnel charmant.