Mercure Cayenne Royal Amazonia Hotel

Property class: 4
Family-friendly hotel in Cayenne with 2 restaurants and spa

Choose dates to view prices

When visiting Cayenne, Mercure Cayenne Royal Amazonia Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, body wraps, or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300

What's nearby

  • Cyno Garde - 8 min drive - 2.2 km
  • Montjoly Beach - 8 min drive - 2.2 km
  • Musée des Cultures Guyanaises - 14 min drive - 3.3 km
  • Place des Palmistes - 15 min drive - 4.1 km
  • Musée Alexandre-Franconie - 15 min drive - 4.1 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 31 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Bar des Palmistes - ‬6 min drive
  • ‪Restaurant Tarzan - ‬5 min drive
  • ‪Le Mekong - ‬4 min drive
  • ‪Iguana Café - ‬4 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

  • When visiting Cayenne, Mercure Cayenne Royal Amazonia Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, body wraps, or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.

At a glance

CHECK-IN
6:00pm
CHECK-OUT
12:00pm

Hotel size

    • 134 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

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Reviews

Mercure Cayenne Royal Amazonia Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

Restaurant was okay, not a lot of options. Massage was great
Verified review

10/10 Exceptional

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Verified review

10/10 Exceptional

Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Verified review

10/10 Exceptional

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Verified review

8/10 Very good

Hotel looks nice. Rooms are comfortable and initially looks clean too, but after using the bathroom, noticed hair next to the sink, and I have no hair, so it was not from me… After eating sushi in the restaurant, got serious stomach problems, which I haven’t recovered yet.
Verified review

10/10 Exceptional

Cayennne best hotel
Verified review

6/10 Good

Nice room and general facilities, and also a large pool area, but there was no shade / umbrellas and no pool bar.
Verified review

6/10 Good

Never go back
Verified review

8/10 Very good

Ok
Verified review

10/10 Exceptional

Petit déjeuner parfait et chambre propre
Verified review

10/10 Exceptional

rien a rajouter séjour agréable
Verified review

10/10 Exceptional

Chambre propre et petit déjeuner parfait
Verified review

10/10 Exceptional

Ras
Verified review

8/10 Very good

Dommage qu’il faille attendre midi pour commander un verre au bar ou à la piscine. Mais dans l’ensemble c’était très bien
Verified review

6/10 Good

Personalen verkar inte kunna genomföra någonting eller besvara någon fråga utan att ta dit managern… märklig typ av ledning där INGET ansvar verkar delegeras. Hela anläggningen saknar känsla för gästvänlighet och vad kan vara behagligt för gästerna. Känns lite som ett statligt hotel i Ryssland på 80-talet
Verified review

8/10 Very good

Très bon petit déjeuner
Verified review

8/10 Very good

Chambre propre, personnel au petit déjeuner à l’écoute.
Verified review

8/10 Very good

Parfait pour business
Verified review

10/10 Exceptional

Un personnel accueillant et très bonne localisation
Verified review

10/10 Exceptional

Chambre très propre Personnel très accueillant
Verified review

6/10 Good

Hôtel qui vieillit mal… Trop chère pour ce que c’est…
Verified review

6/10 Good

- Trop d’appareils défectueux en salle de fitness - Places de parking insuffisantes quand il y a des événements - Et surtout : les chambres ne sont pas assez insonorisés. La musique forte devient gênante.
Verified review

10/10 Exceptional

Plateaux repas sales sur le palier Désagréable
Verified review

10/10 Exceptional

Chambre impeccable Le bémol reste les plateaux repas sales sur le pallier C’est désagréable un tel spectacle lorsque l’on sort ou rentre dans sa chambre pour un hôtel de ce standing
Verified review

10/10 Exceptional

Oui