Banyan Tree Puebla

Property class: 5 and above
Luxury hotel with spa, near Zócalo de Puebla

Choose dates to view prices

Banyan Tree Puebla features a rooftop terrace and puts you within a 15-minute walk of Zócalo de Puebla. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Pasquinel Bistrot, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
The current price is $179
$231 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Urban Bliss

A hotel room with a bed, two armchairs, a small table, a chandelier, and a view of a stone wall and greenery outside.

Urban Bliss

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Harmony Suite

A four-poster canopy bed with a nightstand and lamp, a wooden wardrobe, and a large floral painting on the wall.

Harmony Suite

  • City view
  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Urban Room Double

A hotel room with two beds, a dining table, chairs, a chandelier, and a view of the outdoors.

Urban Room Double

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Serenity Suite

A hotel room with a large bed, a flat-screen TV, a chair, a lamp, and a view of buildings through a glass door.

Serenity Suite

  • City view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Bliss Suite

A bedroom with a large bed, a bench, a desk, and a stone wall.

Bliss Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Urban Junior Suite King

A hotel room with a large bed, a bench, a chair, a small table, and a view of the outdoors through large windows.

Urban Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Urban Junior Suite Double

A hotel room with two beds, a nightstand with a lamp, and ornate headboard designs.

Urban Junior Suite Double

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Bliss Junior Suite

A four-poster bed with a pink upholstered headboard, a white sofa, a wooden cabinet, and a chandelier.

Bliss Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Urban Room King

A bedroom with a large bed, a nightstand, a lamp, a decorative wall piece, and a hallway.

Urban Room King

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

An outdoor courtyard with a central water feature, surrounded by lush greenery and traditional architecture.
Cartesiano Boutique & Wellness Hotel
Puebla Historic Center
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 919 reviews
The price is $182
$216 total
includes taxes & fees
Oct 27 - Oct 28
Cartesiano Boutique & Wellness Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000

What's nearby

  • Artist Quarter - 5 min walk - 0.5 km
  • Puebla Convention Center - 5 min walk - 0.5 km
  • Zócalo de Puebla - 12 min walk - 1.0 km
  • Zona Histórica de los Fuertes - 14 min walk - 1.2 km
  • Puebla Cathedral - 15 min walk - 1.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Casa Reyna - ‬7 min walk
  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪Café & Bar Rentoy - ‬5 min walk
  • ‪Tarlets Coffee - ‬6 min walk
  • ‪La Selva La Cuna de las Chalupas - ‬2 min walk

About this property

Banyan Tree Puebla

  • Banyan Tree Puebla features a rooftop terrace and puts you within a 15-minute walk of Zócalo de Puebla. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Pasquinel Bistrot, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (MXN 220.00 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Banyan Tree Puebla Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant service was very good, with delicious food and excellent attention from staff. (17 reviews)
  • The rooftop pool area offered a lovely experience with great views and a pleasant atmosphere. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Breakfast
Food
Restaurant
Location
View
Cities
Parking
Design

Reviews

Verified review

10/10 Exceptional

Amazing spacious rooms and the staff was friendly.
Verified review

10/10 Exceptional

Beautiful hotel, friendly staff, and nice rooms in a good location.
Verified review

10/10 Exceptional

Beautiful hotel in a good location with a view of the volcano.
Verified review

10/10 Exceptional

Nice stay overall. Our first room had a few significant issues, but the staff handled the situation great and kindly offered us a room change. That made a huge difference and greatly improved the rest of our stay. We appreciated their willingness to resolve the issue and ensure we had a much better experience.
Verified review

10/10 Exceptional

Staff was fantastic, room was spotless and extremely comfortable
Verified review

10/10 Exceptional

Great experience staying at this Hotel, service was great and the food delicious
Verified review

10/10 Exceptional

Fantastic facilities, stellar service and good food venues.
Verified review

10/10 Exceptional

Great location, amazing views from rooftop dining/pool area, good dining optione
Verified review

10/10 Exceptional

Beautiful hotel. The rooms and bathroom is top notch. The staff is friendly.
Verified review

10/10 Exceptional

Amazing hotel, staff and service
Verified review

8/10 Very good

Beautiful property and great staff. The food was average at the hotel
Verified review

10/10 Exceptional

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Verified review

10/10 Exceptional

The design was superb, very nice property with good service.
Verified review

8/10 Very good

Great property restoration. Garden view from the restaurant is phenomenal.
Verified review

10/10 Exceptional

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff
Verified review

10/10 Exceptional

Fantastic property, modern, beautiful, well appointed and decorated! Amazing and well trained staff; super friendly, helpful and knowledgeable! A million thanks for an absolutely wonderful stay!
Verified review

10/10 Exceptional

This is an excellent place to stay in Puebla, with lovely rooms, nice restaurants and great staff. Abraham who works in the rooftop bar was an excellent host to us every night we were there! Thanks Abraham.
Verified review

10/10 Exceptional

Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.
Verified review

10/10 Exceptional

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!
Verified review

10/10 Exceptional

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all
Verified review

10/10 Exceptional

Very friendly people, very clean place, staff is very polite, we enjoyed our staying.. we will definitely come back. Love it!
Verified review

10/10 Exceptional

Fabulous roof deck / pool. Brilliant food. Amazing rooms Air conditioning / heating didn’t work. Coffee maker didn’t work. Wasn’t able to get fixed despite requests. Internet slow
Verified review

10/10 Exceptional

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city
Verified review

10/10 Exceptional

While breakfast is reasonably good, flavor and variety can be improved. The service and attitude from all staff is impecable. Facilities are in very good conditions and the overall experience is excellent
Verified review

8/10 Very good

WiFi connection needs to improve and they do not have a work center or a place in the room for you to work. The staff was very friendly and they offered me a table at the restaurant but it did not have a place to plug in and the WiFi was terrible.