When you stay at Premier Inn Tuxtla, you'll be in a fantastic location, just a 5-minute walk from Joyyo Mayu Park and Plaza las Americas Shopping Mall. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, Cana Hueca Park and Plaza Crystal Shopping Mall are just a 5-minute drive away.
5A Norte Poniente 2650, Plaza Las Américas, Tuxtla Gutierrez, CHIS, 29060
What's nearby
Plaza las Americas Shopping Mall - 2 min walk - 0.2 km
Joyyo Mayu Park - 2 min walk - 0.2 km
Cana Hueca Park - 7 min walk - 0.6 km
Mirador Los Amorosos - 10 min walk - 0.9 km
Plaza Crystal Shopping Mall - 7 min drive - 3.3 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 49 min drive
Restaurants
Zicaleta Roof Top - 8 min walk
Toks - 3 min walk
Burger King - 3 min walk
El Buen Sazon - 5 min walk
Comida China Buffet Lucky - 3 min walk
About this property
Premier Inn Tuxtla
When you stay at Premier Inn Tuxtla, you'll be in a fantastic location, just a 5-minute walk from Joyyo Mayu Park and Plaza las Americas Shopping Mall. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, Cana Hueca Park and Plaza Crystal Shopping Mall are just a 5-minute drive away.
At a glance
Hotel size
114 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (MXN 10.00 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Free offsite parking within 3 ft
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Traveling with children
Children stay free (see details)
Working away
4 meeting rooms
Coworking spaces
Conference center (323 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self parking costs MXN 10.00 per day
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Sleep Inn Tuxtla Gutierrez Hotel
Sleep Inn Tuxtla Gutierrez
Sleep Inn Tuxtla Gutierrez Mexico - Chiapas
Premier Inn Tuxtla Hotel
Sleep Inn Tuxtla Gutierrez
Premier Inn Tuxtla Tuxtla Gutierrez
Premier Inn Tuxtla Hotel Tuxtla Gutierrez
Frequently asked questions
Does Premier Inn Tuxtla offer free cancellation for a full refund?
Yes, Premier Inn Tuxtla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Premier Inn Tuxtla?
Yes, there's an indoor pool.
Are pets allowed at Premier Inn Tuxtla?
Sorry, pets aren't allowed.
Is parking offered on site at Premier Inn Tuxtla?
Yes. Self parking costs MXN 10.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Premier Inn Tuxtla?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Premier Inn Tuxtla and nearby?
Premier Inn Tuxtla has an indoor pool and a fitness center.
What's the area around Premier Inn Tuxtla like?
Premier Inn Tuxtla is in the heart of Tuxtla Gutierrez, a short 2-minute walk from Plaza las Americas Shopping Mall and 11 minutes' walk from Cana Hueca Park.
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Reviews
Premier Inn Tuxtla Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.0
Staff & service
7.6
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Aug 20, 2023
Everything si excelent near to super market and restaurants
Verified review
2/10 Poor
Jun 15, 2026
Seeming pool was dirty water looks very dirty and smelling very bad with a lots of clotox
Verified review
10/10 Exceptional
Nov 26, 2023
X
Verified review
10/10 Exceptional
May 10, 2025
OK
Verified review
6/10 Good
Feb 16, 2024
The room and the hotel has a smell very strong that provoked us allergic.
Verified review
4/10 Fair
Dec 31, 2022
No mention of no window & towels are totally bad! No blankets
Verified review
2/10 Poor
Oct 18, 2022
No hot water
Verified review
2/10 Poor
Aug 4, 2026
D3SDE LA LLEGADA SE PORTARON MUY GROSEROS, UN CHICO JUNTO A UNA CHICA DE UNOS 30 AÑOS, NOS NEGARON TOQLLAS ADICIONALES (PORQUE HABIAMOS USADOS LAS DEL CUARTO PARA LA ALBERCA YA QUE NO PRESTAN), EL GYM AUN FUNCIONA EN LO ABSOLUTO (EL AÑO PASADO ESTUVIMOS Y TAMPOCO SERVÍA), NOS QUEDAMOS ATORADOS EN UNO DE LOS ELEVADORES, TERRIBLE EXPERIENCIA LA QUE PASAMOS
Verified review
4/10 Fair
Jun 11, 2026
Muy sucia
Verified review
2/10 Poor
May 4, 2026
La habitación tenía cabellos de otra persona en el piso del baño, por otro lado estaba durmiendo y de pronto sin tocar abrieron mi habitación según para limpieza, el personal de limpieza nunca se disculpó conmigo, preferí irme y me quejé con la recepcionista, a lo que solo dijo "una disculpa" y que "seguro le tocaron la puerta y no escuchó" pero no fue así. Por eso nunca volvería a este hotel
Verified review
8/10 Very good
Apr 24, 2026
El hotel se ve bien y hay mucho comercio cercas, al igual que el transporte, aunque algunos de su personal no son tan amables, ni siquiera saludan, la recepción tiene muy mal aspecto
Verified review
6/10 Good
Mar 8, 2026
Estacionamiento
Verified review
10/10 Exceptional
Mar 5, 2026
No pude entrar a la alberca ya que estaba en mantenimiento
Verified review
4/10 Fair
Feb 23, 2026
Había gente en mi habitación asignada
Verified review
8/10 Very good
Feb 8, 2026
Personal amable, todo bien
Verified review
10/10 Exceptional
Jan 24, 2026
La habitación siempre impecable, y la atención del personal muy excelente, desde recepción hasta recamareros
Verified review
4/10 Fair
Dec 12, 2025
la habitación se ve descuidada, no en mal estado ya que si la tienen pintada, sino vieja igual que las instalaciones, la taza del baño estaba sucia y las toallas muy desgastadas, la mesa donde sirven el desayuno estaba sucia al igual que el lugar donde tenían los alimentos.
la atención del personal fue buena.
Verified review
6/10 Good
Nov 14, 2025
Que haya agua caliente es todo lo que le hace falta
Verified review
6/10 Good
Oct 23, 2025
Para mi el no tener agua caliente para bañarse fue terrible
Verified review
6/10 Good
Aug 11, 2025
No me gustó la cama estaba incómoda, muy dura y crujía. Igual sería conveniente realizarle sus debidos servicios de limpieza al aire acondicionado ya que parece llevar tiempo sin limpieza. Lo demás me pareció bien.
Verified review
10/10 Exceptional
Jun 13, 2025
Bueno
Verified review
2/10 Poor
Jun 10, 2025
Modernizar su mobiliario, capacitar personal de limpieza
Verified review
6/10 Good
Apr 28, 2025
El hotel tiene áreas de mejoras:
A los clientes de agencias les dan tratos diferentes que a personas que llegan a instalarse por otros medios.
El checkin fue horrible.
El Gerente responsable del hotel, carece de jerarquia, pues le expuse mi situación de checkin y trato de mejorar nuestra estancia que era por SEIS días, sin embargo pude observar que personal de menor grado toma decisiones que oscurecen su posición, con esto último me refiero a que le pidió a la ama de llaves que nos asignara una habitación con acceso a aplicaciones de APP (NETFLIX, YOUTUBE ETC). Pero esa persona (ama de llaves) incluso con aires de pobresa humana, nos asignó una habitación con carencias.
A la ama de llaves, sería bueno que la sensibilizaran con un viajecito aunque sea dentro de su mismo estado, tal vez allí sepa lo que es estar fuera de su casa, con lo cual puede saber qué es la empatía.
Ojalá y estos comentarios llegarán a personas del negocio que entiendan y comprendan que todas las empresas se deben a la satisfacción de sus clientes y/ o usuarios.
Saludos cordiales,
Verified review
8/10 Very good
Apr 23, 2025
recamaras,,,,bien. aseo bien,,,,elevadores bien, rest. bien, recepcion bastante incumunicable .....poca atencion casi nada....una sola persona,,,,, estacionamiento es un aplaza comercial.....la parte trasera del hotel..calle luce... muy pobre de pavimento y por las noches luce tambien peligrosa....saludos
Verified review
6/10 Good
Apr 16, 2025
El hotel se ve descuidado y la habitación donde nos quedamos no tenía ventanas.