Best Western Harbin Fortune Hotel

Property class: 3.5
City-center hotel in Harbin with 2 restaurants

Choose dates to view prices

When visiting Harbin, Best Western Harbin Fortune Hotel is a great choice to consider. For a bite to eat, guests can check out YI Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner.

Reviews

6.6 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

Elegant Business Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Business Suite

  • Sleeps 2
  • 1 Queen Bed

Intelligent Elegant City-View Business Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room With Beautiful City View

  • Sleeps 2
  • 2 Twin Beds

Embassy Suite

  • Sleeps 2
  • 1 Queen Bed

Standard Room - Garden-View

  • Sleeps 2
  • 2 Twin Beds

Zhiya Garden-View Business Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No 368 Xuefu Road, Harbin, Heilongjiang, 150086

What's nearby

  • Northeast Forestry University - 6 min drive - 5.5 km
  • Mingdu Ski Area - 6 min drive - 5.8 km
  • Wanda Plaza Harbin - 7 min drive - 5.8 km
  • Harbin Institute of Technology - 10 min drive - 9.1 km
  • Zhongyang Street - 13 min drive - 13.4 km

Getting around

  • Harbin (HRB-Taiping Intl.) - 47 min drive
  • Harbin South Railway Station - 12 min drive
  • Harbin West Railway Station - 12 min drive
  • Harbin Railway Station - 24 min drive

Restaurants

  • ‪九转小磨 哈西万达店 - ‬7 min drive
  • ‪同合居 - ‬5 min drive
  • ‪Bonjour - ‬7 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪星巴克 - ‬4 min drive

About this property

Best Western Harbin Fortune Hotel

  • When visiting Harbin, Best Western Harbin Fortune Hotel is a great choice to consider. For a bite to eat, guests can check out YI Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner.

At a glance

Hotel size

    • 57 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 PM
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Onsite self parking (fees apply)

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Reviews

Best Western Harbin Fortune Hotel Reviews

6.6

Good

7.6

Cleanliness

6.4

Location

7.4

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

2/10 Poor

Turned away from hotel due to racism

I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special time." So essentially I was being turned away because I'm not Chinese, or at least didn't look Chinese. This is absolutely outrageous- this is not some small, independent enterprise, but an international hotel group which is seemingly operating a discrimanatory, racist policy. I will never, ever set foot in a Best Western again. Appartently, they are a company who are happy to turn away people in the middle of the night in -18 degree temperatures based on the colour of their skin.
Verified review

2/10 Poor

The wifi is bad, only good at lobby area No inform when hot water break down & no replacement suggestion of one day & night, wheater is so cold , room tem. Is cold to ask for them supply one handy warmer heater, not accepted oversea credit card, no couriou mail express srrvice, that was my was the worse hotel had been stay
Verified review

10/10 Exceptional

Todo en general me gusto en ese hotel Súper agusto
Verified review

10/10 Exceptional

위치와 주변시설을 제외하고는 전반적으로 만족합니다
Verified review

6/10 Good

the hotel itself was okay, the walls were paper thin though so we were constantly woken by loud neighbours. It is really far from everything (20 minute taxi minimum) so if you have a lot planned in town i would look elsewhere. It can be a bit difficult to communicate with staff as well as none speak English though they did try their hardest
Verified review

6/10 Good

Kort verblijf tijdens ijsfestijn.

Verblijf was netjes, maar we hebben wel een aantal kanttekeningen. De ontbijtzaal was veel te koud, je blijft niet lang zitten. De receptionisten spreken geen engels, het gesprek werd via de Translater op de telefoon vertaald, waardoor de communicatie zeer moeizaam verliep. In de beschrijving van het hotel stond, dat engels gesproken werd. Dit vonden wij een zeer grote minpunt. Je verwacht van een internationaal concern zeker engels sprekende receptionisten.
Verified review

8/10 Very good

Close to Harbin West Train Station.

Close to the Harbin west Railway Station 10 minute taxi ride. Modern part of Harbin. Near the university. Subway station at the end of the street. Food is good but the Western Food was cold. I guess some people like it that way. Good variety with plenty to choose from.
Verified review

6/10 Good

全体的に満足でしたが、シャワーのお湯が出なかったり、シャワーのフックが壊れていたりしていて、行き届いていないところがあるのが残念でした。
Verified review

8/10 Very good

Nice and comfortable to stay.

Staff is helpful able to give direction if needed. Easy to find and transportation to places is convenient too. Overall is nice and clean is recommended to stay. In addition the surrounding is quiet, nice and clean too. Breakfast food has variety to serve different groups of tourist. You will not be disappointed staying with them. Taxi is easily reachable to travel as and where whenever is required. The staff are there to provide assistance if you need more beds or bigger room.
Verified review

8/10 Very good

Good but out of the city center

A very nice hotel. Staff spoke no English though, which was surprising for an international - USA chain. Breakfast was good and room was clean. A 60RMB taxi from the city center but lovely none the less. A good spot if travelling through Harbin and into the countryside.
Verified review

6/10 Good