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Novotel Makassar Grand Shayla

3.5 star property
Family-friendly hotel in Makassar with spa and outdoor pool

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Photo gallery for Novotel Makassar Grand Shayla

Presidential Suite | 1 bedroom, minibar, in-room safe, desk
Exterior
Property entrance
Lobby lounge
Breakfast, lunch, dinner served; international cuisine
Located in the heart of Makassar's business district, Novotel Makassar Grand Shayla offers a serene retreat. Relax by the outdoor pool or unwind with a good book from the library. Treat yourself to a rejuvenating massage at the onsite spa, and enjoy delicious meals at the on-site restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Spa
  • Bar
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $39
$47 total
includes taxes & fees
Jul 16 - Jul 17

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, minibar, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Sofa bed
Separate bedroom
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Sofa bed
Separate bedroom
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Sofa bed - double
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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9.6 out of 10, Exceptional, 15 reviews
The price is $42
$51 total
includes taxes & fees
Jul 13 - Jul 14
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About the neighborhood

Map
Jalan Charil Anwar N 28, Makassar, South Sulawesi, 90115

What's nearby

  • Taman Anggrek Clara Bundt - 9 min walk - 0.8 km
  • Losari Beach - 12 min walk - 1.1 km
  • Mall Ratu Indah - 2 min drive - 2.1 km
  • Pelabuhan Makasar - 2 min drive - 2.5 km
  • Center Point Of Indonesia - 5 min drive - 3.2 km

Getting around

  • Makassar (UPG-Sultan Hasanuddin Intl.) - 31 min drive
  • Mandai Station - 34 min drive
  • Maros Station - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. Dav Coffee - ‬5 min walk
  • ‪Numericca 29 - ‬6 min walk
  • ‪Pisa Kafe - ‬8 min walk
  • ‪Bakso Kartika Chandrakirana - ‬6 min walk
  • ‪Rumah Makan Kaisar - ‬3 min walk

About this property

Novotel Makassar Grand Shayla

Bring the kids when you stay at Novotel Makassar Grand Shayla in Makassar and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this eco-certified hotel.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 320 rooms
    • Arranged over 13 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a negative COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Pool gate

What to do

  • Beach nearby

Working away

  • Business center
  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Sofa bed
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Makassar Grand Shayla Hotel
Novotel Grand Shayla Hotel
Novotel Makassar Grand Shayla
Novotel Grand Shayla
Novotel Makassar Grand Shayla Hotel
Novotel Makassar Grand Shayla Makassar
Novotel Makassar Grand Shayla Hotel Makassar
HELP_OUTLINE

Frequently asked questions

Does Novotel Makassar Grand Shayla offer free cancellation for a full refund?

Yes, Novotel Makassar Grand Shayla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Makassar Grand Shayla?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Makassar Grand Shayla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Makassar Grand Shayla?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Makassar Grand Shayla?

Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one way.

What are the check-in and check-out times at Novotel Makassar Grand Shayla?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Novotel Makassar Grand Shayla and nearby?

Novotel Makassar Grand Shayla has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Novotel Makassar Grand Shayla?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Novotel Makassar Grand Shayla like?

Novotel Makassar Grand Shayla is in the heart of Makassar, a short 13-minute walk from Losari Beach and 10 minutes' walk from Taman Anggrek Clara Bundt.

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Novotel Makassar Grand Shayla Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10

Sheets were dirty. Elevator smelled bad.
1-night trip

2/10

Terrible service at the front desk, seems like they don't really care about what you say or do not want to engage much. Question about the lounge on the 12th floor was ask and the front desk staff did not want to answer and ask us to go upstair to find out on our own .
1-night trip

2/10

The room cleaner was not honest! My husband bought 2 cartoon of cigarettes at Duty free shop, KLIA. When we were arrive at our home then he realized he missing 6 packs of cigarettes which are we put each cartoon of cigarettes in 2 different bags. He/she took 3 packs from each cartoon and it shows that the hotel's cleaner open our bags with intention. Luckily we didn't leave any valuable things inside the room. For those who want to stay here Pls make sure u use a pad lock to lock your bag before u leave the room.
3-night trip

8/10

1-night trip

8/10

5-night trip

10/10

2-night trip

10/10

Très bonne qualité de chambre, de service (merci Yvon!), avec piscine et restaurant. Super literie!
1-night trip

6/10

1-night trip

6/10

honestly, i dont expect this service from novotel, i dont really enjoy this place... some people got welcome drink but my family didnt get it... receptionist didnt smile at all, i dont know if she is tired or whatever. she ask me to stay until 2 pm to enter the room, and i was waiting until 2.10 pm but she didnt call me at all to enter the room until i decide to ask her about my room... i dont get a great service at all
1-night trip

10/10

3-night trip

10/10

1-night trip

6/10

Stay was good only protocol of covid should be made better
2-night trip

10/10

2-night trip

10/10

2-night trip

8/10

1-night trip

10/10

We just had one night here after a stay in Toraja before a flight out. Walking distance to the fort and lots of food options around. The room was lovely and comfortable. Staff were always friendly and helpful. Breakfast had a huge variety and we were super impressed! Less than half an hour to the airport too.
1-night trip

10/10

1-night trip

10/10

酒店不错
2-night trip

10/10

Nous sommes restés une nuit avant de partir pour le pays toraja et j’aurai volontiers prolongé car nous avons été bien accueilli La chambre est moderne propre et confortable Le restaurant où nous avons pris le dîner et le pdj est parfait le service et la qualité était au rendez vous De plus k’accueil Était parfait Nous reviendrons si nous passons à nouveau par Makassar
1-night trip

8/10

3-night trip

8/10

1-night trip

10/10

All Good
2-night trip

10/10

Check in staff were very friendly and helpful. Rooms comfortable.
1-night trip

10/10

Very pleasant stay at Novotel Makassar. Friendly staff Good room with comfortable bed Good central location No complaint
3-night trip

10/10

5-night trip