Ch Otello Rooms By HEBEROOMS

Property class: 2.5
City-center hotel within walking distance of Plaza Mayor

Choose dates to view prices

When you stay at Ch Otello Rooms Madrid, you'll be in a great location, within just a 10-minute walk of Gran Via and Plaza Mayor. Also, Puerta del Sol and El Retiro Park are just a 5-minute drive away. Public transportation is just a short walk: Opera Station is 2 minutes and Santo Domingo Station is 4 minutes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (2)

  • Daily housekeeping
  • Air conditioning

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 13 of 13 rooms

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Queen Bed

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

  • 13 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds

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In-room safe, desk, cribs (surcharge), WiFi (free)

Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a wall-mounted artwork.

Single Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Triple Room

A hotel room with a bed, bedside table, lamp, and a wall-mounted artwork.

Luxury Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, cribs (surcharge), WiFi (free)

Deluxe Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

A hotel room with a bed, bedside lamps, a wall art piece, and a curtain.

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, nightstands, and wall-mounted lamps.

Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A neatly made bed with white linens and pillows, two bedside tables with lamps, and a headboard with a built-in light.

Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, a bedside table, a wardrobe, and a door leading to another room.

Superior Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is $240
$264 total
includes taxes & fees
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About the neighborhood

Map
Campomanes 6 Piso 3, Madrid, 28013

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Puerta del Sol - 6 min walk - 0.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Madrid Atocha Station - 13 min drive
  • Madrid Chamartín Station - 25 min drive
  • Madrid (XOC-Atocha Train Station) - 29 min walk
  • Opera Station - 2 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 5 min walk

Restaurants

  • ‪El Rey De Los Tacos - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Taberna Real - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬1 min walk
  • ‪Beer Station - ‬3 min walk

About this property

Ch Otello Rooms By HEBEROOMS

  • When you stay at Ch Otello Rooms Madrid, you'll be in a great location, within just a 10-minute walk of Gran Via and Plaza Mayor. Also, Puerta del Sol and El Retiro Park are just a 5-minute drive away. Public transportation is just a short walk: Opera Station is 2 minutes and Santo Domingo Station is 4 minutes.

At a glance

Hotel size

    • 24 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's AKILES mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Offsite parking within 328 ft (EUR 33 per day)

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Virtual front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Parking

  • Parking is available nearby and costs EUR 33 per day (328 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number HM4793

Also known as

LM Rooms Opera Hostel Madrid

LM Rooms Opera Hostel

LM Rooms Opera Madrid

LM Rooms Opera

CH Otello Rooms Madrid Hostel

CH Otello Rooms Hostel

CH Otello Rooms Madrid

CH Otello Rooms

Ch Otello Rooms Madrid Hotel

Ch Otello Rooms Madrid Madrid

Ch Otello Rooms Madrid Hotel Madrid

Frequently asked questions

Does Ch Otello Rooms Madrid offer free cancellation for a full refund?

Yes, Ch Otello Rooms Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ch Otello Rooms Madrid?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Ch Otello Rooms Madrid?

Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-out is available.

Is there an onsite casino at Ch Otello Rooms Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (0.4 mi) is nearby.

What's the area around Ch Otello Rooms Madrid like?

Ch Otello Rooms Madrid is in Madrid Centro, a short 2-minute walk from Opera Station and 4 minutes' walk from Gran Via.

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Reviews

Ch Otello Rooms By HEBEROOMS Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

Mini habitacion

No estaba mal el lugar, es especialmente estrecho y pequeño todo. Se oye el ruido o de alrededor. Las camas solo estaban con las sabanas. Para ir únicamente a dormir no esta mal. Y esta muy bien situado
Verified review

10/10 Exceptional

Great location, basic but adequate accommodation, friendly staff
Verified review

4/10 Fair

Absolument décevant aucun accueille pas de ménage fait sur 3 jours
Verified review

8/10 Very good

Good

Soso~good
Verified review

4/10 Fair

The property is in a very good area, safe and close to everything. I didn't like that at the front desk they were no one when you need it to ask any question . You have to wait until 2:30 everyday for someone to come at that time it's a little late to get information about anything. The Wifi very poor .
Verified review

2/10 Poor

I have stayed at this hotel over 30 times since 2017 (including my employees). However, I think this will be the last. A salad had fallen onto the sheets and pillow and the (brown) sauce went everywhere. As I didn’t want the cleaner just to see it and clean it (especially due to the colour), I decided to wait in my room and explain what had happened. I put the green “clean the room” sign outside. The cleaner came in, saw me and launched into a tirade about how I shouldn’t be in the room. She was shouting a lot. She never gave me the opportunity to say I was here as a courtesy to explain the accident. She stormed off (still shouting) and I followed her outside the room and (tried to) explain what’s happened. She then lectured me about cleaning the room, the bathroom etc. (I had only mentioned the sheets) in her loud accusatory voice. I got so fed up of her I asked her to leave - she was still shouting and never once apologised for the way she spoke or the fact she never gave me a chance to explain why I was waiting for her in the room, which I obviously didn’t have to. The next 2 days I put the red “do not disturb” sign, for someone who was so obsessed with “obeying” the green sign, she (or her colleagues) went into the room on both days. Crass hipocracy. This was the second time I was spoken to in this manner in the past two visits. What a shame after 4 years and over 30 visits.
Verified review

6/10 Good

Útil para una noche en solitario

Si llegas antes de las 14:30, no te dan la habitación aunque esté preparada te dejan meter la maleta en tu propia habitación pero no te dan la llave hasta que llega el recepcionista a las 14:30. Lashabitaciones son bastante ruidosa se oye constantemente a los otros clientes entrar y salir
Verified review

8/10 Very good

Buen Hospedaje para viajeros con equipaje ligero

Lo único que falta que especifique que en local no se puede guardar el equipaje posterior al check out cono hay en otros hoteles u hostales
Verified review

6/10 Good

He tenido que llamar al hostal porque llegaba mas tarde de su horario y cuando estoy hablando con el recepcionista me dice que en mi reserva hay otro nombre a parte del mio, y por supuesto no conocía de nada al señor de la reserva. El recepcionista me dice que fui yo a la hora de la reserva, y con mi hoja de la reserva delante yo le decía lo contrario, en fin un desastre. Mi primera noche fatal a las 2 de la mañana había un grupo de gente que estaba en la habitación o en una zona común a carcajada limpia, estuvieron hasta las 4 de la mañana riéndose, a cuenta de que al día siguiente era fiesta y en la recepción no había nadie de guardia, por lo tanto no podías quejarte a nadie. Al día siguiente tampoco hubo nadie para quejarse y el fin de semana solo había una persona por la tarde.
Verified review

4/10 Fair

Gut gelegen, aber sonst...

Positiv: Das Hotel ist einzigartig gelegen, gut im Herzen Madrids. U-Bahnstation Opera ist 5-8 Gehminuten entfernt. Allerdings: Für 50 € pro Nacht vielleicht auch brauchbar, wir haben aber rund das doppelte bezahlt und das war es definitiv nicht wert. Das Zimmer war klein und spärlich ausgestattet, in der Dusche gab es fiese Schimmelflecken in den Silikonfugen, sonst war es aber sauber. Die Rezeption ist nur nachmittags besetzt, es gibt keinen Kofferraum, was am letzten Tag ungunstig war, da wir erst einen Abendflug hatten. Dass es kein Frühstück gab, kann man akzeptieren, da es reichlich Möglichkeiten in der Nähe gibt. Zudem: Neben dem Hoteleingang ist ein gut ausgestatteter Supermarkt. Wenn mal jemand da war, war er freundlich, aber wir haben selten jemand vom Hotel gesehen. W-LAN war OK. Das Hotel wirbt mit über 8 Punkten auf booking.com. Das kann ich nicht nachvollziehen.
Verified review

8/10 Very good

Good location
Verified review

8/10 Very good

Recorriendo europa

En general bien
Verified review

8/10 Very good

Nära centrum.

Ett okej boende, men låg perfekt mitt i centrum. Nära till Metro o en taxizon som där alltid stod en taxibil i. Bra med café o restaurang i närheten.
Verified review

10/10 Exceptional

A small personal hotel. Perfectly positioned centrally. I would recommend it.
Verified review

8/10 Very good

At the end, it worked out

We paid an extra day early so we could come directly from the plane and go to hotel. Although it was set up with the hotel through hotels.com, it was difficult. We were let in by building staff, but not into Hotel common door. We we’re fortunate that someone else was leaving at the same time or we would not have been able to enter. That guest called the owner for us and the key was available so it worked out, luckily. There is a black phone to call owner, which would have been nice to know.
Verified review

8/10 Very good

Excelente ubicación... pero, tuvimos que esperar media hora para que abran la recepción.
Verified review

8/10 Very good

Nice n quite place. But d first night didn’t made me n my daughter sleep coz next door # 310 were screaming and shouting. D knocking of d door during midnight was absolute frustrating. Heard even a thrown glass.
Verified review

10/10 Exceptional

It was a straight to the point place. No extra fluff just what you need if you're more interested in exploring the city or a quick overnight. Bathroom is very small but clean.
Verified review

8/10 Very good

Nice budget hotel. Disingenous pricing by hotels.

The hotel itself was fine. Clean, well located, quiet. An excellent budget accomodation. That said, i do have a few comments about hotels.com. The information posted about office hours was completely incorrect . The correct office hours appear to be 14:30 until 20:00. This made check in very crowded and interferred with our schedule. In addition, the price charged directly by the hotel is some 20% less than the amount quoted and charged by hotels.com. Disingenuous is the best I can say about this.
Verified review

4/10 Fair

Big dissapointment is the room has no desk no chair for my laptop. pictures of the room dies have a desk and chair. i requested the desk n chair and got refused. also no airport shuttle service even though it said in their website they do organize that at a fee. No fridge also which is big dissapointment. everything else is ok, room is clean, aircon good, clean bathroom, perfect location
Verified review

8/10 Very good

Agradable pero MUY ruidoso

Llegué tras un viaje muy largo y pretendía descansar tras realizar el check-in a las 14:35. Se pusieron a taladrar en la puerta de mi habitación media tarde, sin siquiera avisar de que estarían de obras. A la mañana siguiente se escuchaban demasiado los portazos y el ruido de la actividad del equipo de limpieza. El hostal en sí está muy bien, pero considero que estos detalles desdibujan el bienestar del cliente durante sus estancias y me impiden volver a reservar en este establecimiento.
Verified review

8/10 Very good

Decent night

Stayed here for one night because of it price. Was surprised how good it was. 2-3 minutes walk from metro station, Room was clean and tidy. Bed was comfy and shower en-suite was modern and new. Didn’t have a problem with toilet smell during my stay. Has a window but don’t expect any spectacular view tho.
Verified review

10/10 Exceptional

The hotel was very central, therefore you can walk everywhere, clean and efficient.
Verified review

8/10 Very good

Chuveiro inferior ao esperado e inferior em relação aos outros hotéis que utilizei! Mas a localização é ótima. No final, é uma boa opção.
Verified review

8/10 Very good

Location is excellent. At night was too noisy. Renovation during our stay was unpleasant because of durt on the floor. Overall we liked the property and staff.