Well, where to start? This is a gorgeously restored historic inn, with lovely furniture and comfortable beds. The hosts are....well, characters. They do their business their way and don't apologize for it. Some would say this impinges on the guest perception of customer service. Our experience was mixed. For example, after a 6-hour drive, tired and needing a restroom, we arrived and approached the back of the building where someone yelled out the ground-level door, "We're not open yet!" and slammed the door quite hard. We were shocked. We took a walk and when we came back by another entrance to check in, the hosts brushed off our experience, neither apologizing or saying they'd look into it. Later we received dark looks for eating take-out on the patio. The rooms are small and could use more places to put your things (instead of too many ornaments). There was no closet at all in my room. And the showers are tiny, though the owner says that they meet code even if the clients don't....
