Mercure Miyagi Zao Resort & Spa

Property class: 4
Ski-in/ski-out hotel with spa, near Togatta Onsen

Choose dates to view prices

Placing you just steps from Togatta Onsen, Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski storage
  • Conference center
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Laundry facilities
The current price is $58
$70 total
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room with 2 single beds

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds

A traditional Japanese room with tatami flooring, a low table, a green chair, a television, and a cabinet.

Classic Room, Japanese style, 4 futon beds

7.4 out of 10
Good
(24 reviews)
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a chair, a television, a lamp, and a window with curtains.

Classic Room with 1 single bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Privilege Room with 2 single beds and 1 extra bed

A hotel room with two beds, a desk, a chair, a television, and a window with a view of a mountain.

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds (Dog friendly)

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a small dog crate.

Classic Room, 2 Twin Beds (Dog friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Japanese Style)

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Room, Multiple Beds (Japanese Style)

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

View all photos for Privilege, Junior Suite, 2 Twin Beds

A hotel room with tatami flooring, a bed with a view, a table, and a traditional sliding door.

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 10
  • 2 Twin Beds

View all photos for Privilege, Suite, Multiple Beds

A hotel room with a dining area, a sofa, a glass-top coffee table, a bed, and artwork on the walls.

Privilege, Suite, Multiple Beds

  • Sleeps 7
  • 2 King Beds

View all photos for Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

A hotel room with a traditional Japanese aesthetic, featuring tatami flooring, a low platform bed, a television, and a sliding door leading to a balcony.

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

A folded dark blue shirt with a small embroidered logo on the left chest, placed on a textured grey surface.

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Zao Quasi-National Park - 11 min walk - 0.9 km
  • Miyagi Zao Kokeshi Doll Hall - 3 min drive - 2.8 km
  • Zao Fox Village - 39 min drive - 20.6 km
  • Zao Hot Springs Ski Resort - 56 min drive - 47.7 km

Getting around

  • Sendai Airport (SDJ) - 60 min drive
  • Yamagata Airport (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪賛久庵 - ‬16 min walk
  • ‪蔵王のらーめん家 - ‬16 min walk
  • ‪蔵王手打ちそば 新楽 - ‬2 min drive
  • ‪さかい珈琲 - ‬5 min drive
  • ‪中華亭分店 - ‬5 min drive

About this property

Mercure Miyagi Zao Resort & Spa

  • Placing you just steps from Togatta Onsen, Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All inclusive details

  • All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 312 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Playground

What to do

  • Hot springs

Working away

  • 6 meeting rooms
  • Conference center (7190 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Moritosoyokaze - This buffet restaurant serves breakfast and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 3025 for children

Policies

Extra-person charges may apply and vary depending on property policy.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Miyagi Zao Royal Hotel

Miyagi Royal Hotel

Miyagi Zao Royal

Miyagi Royal

Miyagi Zao Royal Hotel Japan

Active Resorts MIYAGI ZAO Hotel

Active Resorts MIYAGI Hotel

Active Resorts MIYAGI

Active Resorts MIYAGI ZAO

Mercure Miyagi Zao & Spa Zao

Mercure Miyagi Zao Resort Spa

Mercure Miyagi Zao Resort & Spa Zao

Mercure Miyagi Zao Resort & Spa Hotel

Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Does Mercure Miyagi Zao Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Miyagi Zao Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Miyagi Zao Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Miyagi Zao Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Mercure Miyagi Zao Resort & Spa and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Mercure Miyagi Zao Resort & Spa?

Yes, there's an onsite restaurant, moritosoyokaze.

Does Mercure Miyagi Zao Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Mercure Miyagi Zao Resort & Spa like?

Mercure Miyagi Zao Resort & Spa is a short 1-minute walk from Togatta Onsen and 8 minutes' walk from Zao Quasi-National Park.

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Reviews

Mercure Miyagi Zao Resort & Spa Reviews

8.0

Very Good

7.6

Cleanliness

7.2

Location

8.0

Staff & service

7.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious options and was a highlight of the stay. (23 reviews)
  • The hot springs were relaxing, spacious, and not overcrowded, providing a perfect temperature for a rejuvenating experience. (9 reviews)
  • The restaurant offered a wide variety of delicious food options, including international cuisines, and had a lively atmosphere with free drinks available. (25 reviews)
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Popular mentions

Room
Service staff
Air conditioning
Onsen

Reviews

Verified review

10/10 Exceptional

We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good.
Verified review

10/10 Exceptional

helpful staff especially Mr. Takanami
Verified review

10/10 Exceptional

The staff is very helpful.
Verified review

10/10 Exceptional

Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!
Verified review

10/10 Exceptional

The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area.
Verified review

10/10 Exceptional

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
Verified review

8/10 Very good

Surprisingly huge 12 (or so) hotel right in the middle of nowehere. Looks like it could easily belong in central Tokyo, Very modern, comfortable stay. Because it is so isolated, make sure you book the half board with dinner and breakfast because there are very few options outside. The main negative is the hotel is haven for massive tour groups. On the night we were staying, SEVEN tour buses came in. As a result, the common areas will feel crowded. The dining room is massive in order to accomodate all these people so the food quality feels a bit "mass market" and it takes a bit of time to get your food.
Verified review

8/10 Very good

We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind. Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days. Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive. Overall, it was a pleasant stay at the resort, and would love to visit there again.
Verified review

6/10 Good

Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Verified review

10/10 Exceptional

We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
Verified review

6/10 Good

It was so so

Staff was friendly and pleasant, quick to help out even with the language barrier. However the photos do not match the actual rooms, our room had stained futons, dirty walls, under the sink it lookes like mildew or mold waa growing. Water also leaked from under the sink when you flushed the toilet or took a shower. If your not used to traditional Japanese style room with futons be prepared for the futons to be very uncomfortable. It is somewhat tattoo friendly but you must cover them, they sell index cards sized patches for 200yen each. The buffet is not worth going, food cold and bland, evening night cap was ok plenty of liquor to choose from but would be nice to have actual snacks not just crackers. It was fairly cheap to stay and now I understand why.
Verified review

8/10 Very good

Nice quiet resort
Verified review

10/10 Exceptional

good hospitality
Verified review

10/10 Exceptional

great place if attending racing at Sportsland Sugo.
Verified review

10/10 Exceptional

Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Verified review

8/10 Very good

Wasn’t including breakfast
Verified review

4/10 Fair

The carpet is disgusting. The mattresses were so uncomfortable; if not for the nasty carpet, i would have rather slept on the floor. The food is over priced.
Verified review

10/10 Exceptional

NICE
Verified review

8/10 Very good

Good price
Verified review

8/10 Very good

The environment is very quiet and comfortable. The playground is very big. The facilities are neat and clean, although they are a bit old. The room is spacious and clean. The hot spa is very comfortable. You can enjoy the drink and the snack in the bar after the hot spa. It was a wonderful night.
Verified review

10/10 Exceptional

Did not including breakfast
Verified review

4/10 Fair

Women side Roten Buro was broken or fixing and could not use them but it was not notified prior. I would not picked this resort had I known the Toten Buro was not available.
Verified review

8/10 Very good

Awesome

Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.
Verified review

10/10 Exceptional

I am very concerned about the moldy smell of the corridor and guest room.
Verified review

4/10 Fair

It's old.