Mercure Miyagi Zao Resort & Spa

Property class: 4
Ski-in/ski-out hotel with spa, near Togatta Onsen

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Placing you just steps from Togatta Onsen, Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
$57
The current price is $69 total
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room with 2 single beds

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds

A traditional Japanese room with tatami flooring, a low table, a green chair, a television, and a cabinet.

Classic Room, Japanese style, 4 futon beds

7.4 out of 10
Good
(25 reviews)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a chair, a television, a lamp, and a window with curtains.

Classic Room with 1 single bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Privilege Room with 2 single beds and 1 extra bed

A hotel room with two beds, a desk, a chair, a television, and a window with a view of a mountain.

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds (Dog friendly)

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a small dog crate.

Classic Room, 2 Twin Beds (Dog friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Japanese Style)

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Room, Multiple Beds (Japanese Style)

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

View all photos for Privilege, Junior Suite, 2 Twin Beds

A hotel room with tatami flooring, a bed with a view, a table, and a traditional sliding door.

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 10
  • 2 Twin Beds

View all photos for Privilege, Suite, Multiple Beds

A hotel room with a dining area, a sofa, a glass-top coffee table, a bed, and artwork on the walls.

Privilege, Suite, Multiple Beds

  • Sleeps 7
  • 2 King Beds

View all photos for Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

A hotel room with a traditional Japanese aesthetic, featuring tatami flooring, a low platform bed, a television, and a sliding door leading to a balcony.

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a mountain view.

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Zao Quasi-National Park - 11 min walk - 0.9 km
  • Miyagi Zao Kokeshi Doll Hall - 4 min drive - 2.4 km
  • Zao Fox Village - 40 min drive - 20.2 km
  • Zao Hot Springs Ski Resort - 56 min drive - 47.7 km

Getting around

  • Sendai Airport (SDJ) - 60 min drive
  • Yamagata Airport (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪賛久庵 - ‬16 min walk
  • ‪蔵王のらーめん家 - ‬16 min walk
  • ‪蔵王手打ちそば 新楽 - ‬2 min drive
  • ‪さかい珈琲 - ‬5 min drive
  • ‪大本豆腐店 - ‬2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

  • Placing you just steps from Togatta Onsen, Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All inclusive details

  • All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 312 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Mercure Miyagi Zao Resort & Spa Reviews

8.0

Very Good

7.6

Cleanliness

7.2

Location

8.0

Staff & service

7.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious options and was a highlight of the stay. (24 reviews)
  • The restaurant offered a wide variety of delicious food options, including international cuisines, and had a lively atmosphere with free-flowing drinks. (26 reviews)
  • The hot springs were relaxing, spacious, and not overcrowded, providing a perfect temperature for a rejuvenating experience. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Air conditioning
Onsen
Service staff

Reviews

Verified review

10/10 Exceptional

We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good.
Verified review

10/10 Exceptional

helpful staff especially Mr. Takanami
Verified review

10/10 Exceptional

The staff is very helpful.
Verified review

10/10 Exceptional

Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!
Verified review

10/10 Exceptional

The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area.
Verified review

10/10 Exceptional

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
Verified review

8/10 Very good

Surprisingly huge 12 (or so) hotel right in the middle of nowehere. Looks like it could easily belong in central Tokyo, Very modern, comfortable stay. Because it is so isolated, make sure you book the half board with dinner and breakfast because there are very few options outside. The main negative is the hotel is haven for massive tour groups. On the night we were staying, SEVEN tour buses came in. As a result, the common areas will feel crowded. The dining room is massive in order to accomodate all these people so the food quality feels a bit "mass market" and it takes a bit of time to get your food.
Verified review

6/10 Good

Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Verified review

10/10 Exceptional

We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
Verified review

6/10 Good

It was so so

Staff was friendly and pleasant, quick to help out even with the language barrier. However the photos do not match the actual rooms, our room had stained futons, dirty walls, under the sink it lookes like mildew or mold waa growing. Water also leaked from under the sink when you flushed the toilet or took a shower. If your not used to traditional Japanese style room with futons be prepared for the futons to be very uncomfortable. It is somewhat tattoo friendly but you must cover them, they sell index cards sized patches for 200yen each. The buffet is not worth going, food cold and bland, evening night cap was ok plenty of liquor to choose from but would be nice to have actual snacks not just crackers. It was fairly cheap to stay and now I understand why.
Verified review

10/10 Exceptional

So lovely. Breakfast was about 3,000 each and dinner was 5,000 each
Verified review

8/10 Very good

Nice quiet resort
Verified review

10/10 Exceptional

good hospitality
Verified review

10/10 Exceptional

Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Verified review

8/10 Very good

Wasn’t including breakfast
Verified review

10/10 Exceptional

NICE
Verified review

4/10 Fair

The carpet is disgusting. The mattresses were so uncomfortable; if not for the nasty carpet, i would have rather slept on the floor. The food is over priced.
Verified review

8/10 Very good

The environment is very quiet and comfortable. The playground is very big. The facilities are neat and clean, although they are a bit old. The room is spacious and clean. The hot spa is very comfortable. You can enjoy the drink and the snack in the bar after the hot spa. It was a wonderful night.
Verified review

10/10 Exceptional

Did not including breakfast
Verified review

4/10 Fair

Women side Roten Buro was broken or fixing and could not use them but it was not notified prior. I would not picked this resort had I known the Toten Buro was not available.
Verified review

10/10 Exceptional

I am very concerned about the moldy smell of the corridor and guest room.
Verified review

4/10 Fair

It's old.
Verified review

8/10 Very good

舊式的溫泉酒店，設施老舊，但服務員熱心有禮，有外籍服務員英文溝通沒有問題，早晚餐豐富,酒類任飲，性價比高!
Verified review

8/10 Very good

お風呂が大変気持ちよかった。 スベスベになりました。
Verified review

4/10 Fair

部屋がカビ臭かった印象あり。夕食時間の予約時混雑が予想されますのはいいが、スタッフの言い方が気に入らなかった。事務的で表情のない言い方。