Casa Lum

Property class: 3.5
Family-friendly hotel with spa, near San Cristóbal de las Casas Cathedral

Choose dates to view prices

Casa Lum features a rooftop terrace and puts you within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travelers.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace
The current price is $104
$123 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Tsijil Double Room

A bedroom with a bed, a chair, a nightstand, a lamp, and a wooden headboard.

Tsijil Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

A bedroom with a large bed, a nightstand, a chair, and a view of greenery through a window.

Garden Queen Banomil Room

9.8 out of 10
Exceptional
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Family Kuxel Room

A cozy room with a wooden ceiling, a sofa, two beds, a desk with a lamp, and a window with curtains.

Garden Family Kuxel Room

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Chulel Suite Room

A bedroom with a wooden ceiling, a bed, a nightstand, and a lamp.

Jr. Chulel Suite Room

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lekil Luxury Suite Room

A bedroom with a wooden ceiling, a bed, a nightstand, and a window with a view of buildings.

Lekil Luxury Suite Room

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Kool Luxury Suite Room

A modern interior with a wooden staircase, a desk with a chair, a potted plant, and a bench.

Kool Luxury Suite Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Vaichil Double Room

A neatly arranged bedroom with a bed, bedside tables, a chair, and a desk.

Vaichil Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

A hotel room with a large bed, two bedside lamps, a quilted headboard, a bench with a cushion, and a wooden door.

Ipil Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ex-Convent of Santo Domingo - 8 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Viña de Bacco - ‬1 min walk
  • ‪El Tacoleto - ‬1 min walk
  • ‪CASA CAFEÓLOGO - ‬1 min walk
  • ‪E Lo Que Hay! - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk

About this property

Casa Lum

  • Casa Lum features a rooftop terrace and puts you within a 5-minute walk of San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travelers.

At a glance

Hotel size

    • 8 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
    • Free offsite parking within 984 ft

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Designer stores on site
  • Full-service spa
  • Colonial architecture

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate living room
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Casa Lum - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 190 per person
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Casa Lum Hotel San Cristobal de las Casas

Casa Lum Hotel

Casa Lum San Cristobal de las Casas

Casa Lum

Casa Lum San Cristobal De Las Casas, Mexico - Chiapas

Casa Lum Hotel

Casa Lum San Cristóbal de las Casas

Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Casa Lum offer free cancellation for a full refund?

Yes, Casa Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Lum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Lum?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Casa Lum?

Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle roundtrip.

What are the check-in and check-out times at Casa Lum?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Casa Lum and nearby?

Casa Lum has a spa and a garden.

Are there restaurants at or near Casa Lum?

Yes, Casa Lum offers alfresco dining, Mexican cuisine, and garden views.

What's the area around Casa Lum like?

Casa Lum is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

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Reviews

Casa Lum Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food and excellent service. (12 reviews)
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Popular mentions

Service staff
Room
Location
Restaurant
Food

Reviews

Verified review

10/10 Exceptional

A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
Verified review

10/10 Exceptional

EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
Verified review

8/10 Very good

The location is the best. Nice garden. The staff is excellent.
Verified review

10/10 Exceptional

Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Verified review

10/10 Exceptional

We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Verified review

10/10 Exceptional

Location, locationcleanliness, friendly staff and comfortable bed.
Verified review

10/10 Exceptional

Excelente todo
Verified review

10/10 Exceptional

Great

Was fantastic
Verified review

10/10 Exceptional

Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Verified review

10/10 Exceptional

Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Verified review

10/10 Exceptional

A useful tip for future travelers: if you are planning to buy local artisan crafts, check the selection inside the hotel before shopping elsewhere in town. After exploring many different stores around San Cristóbal, I found that Casa Lum actually offered better prices and noticeably higher quality pieces. Their collection of regional pottery and artisan work is exceptional. I would also highly recommend this hotel for travelers carrying valuables or professional equipment. The rooms include secure safes, which gave me great peace of mind while traveling with my photography gear. And if you enjoy creating beautiful content for Instagram or social media, this hotel is a dream. Every corner of the property is incredibly photogenic. As a professional photographer who works in luxury hospitality, I can confidently say the design, lighting, textures, and atmosphere make Casa Lum one of the most visually appealing boutique hotels I have visited.
Verified review

10/10 Exceptional

Nice
Verified review

10/10 Exceptional

..
Verified review

10/10 Exceptional

Safety box was inoperable
Verified review

10/10 Exceptional

Buen lugar. Limpio buena ubicación ubicación . Seguro
Verified review

10/10 Exceptional

Un deleite la estancia en casa LUM. Personal amable, diseño bonito y con mucha consciencia sobre el medio ambiente. El desayuno es delicioso, la cama muy cómoda y la ubicación inmejorable. Definitivamente volveré.
Verified review

8/10 Very good

El hotel está muy bien ubicado, muy cerca del centro y en una calle peatonal, no hay casi ruido, a pesar de estar muy cerca de bares y restaurantes. Mi unica queja sería que el agua caliente de la regadera era intermitente, anque no me parece muy serio. Recomiendo mucho el restaurante, yo desayuné ahí dos veces, muy bueno. El bar que está arriba tambien muy agradable.
Verified review

10/10 Exceptional

Hotel muy bonito y centrico
Verified review

10/10 Exceptional

Excelente experiencia en Hotel Casa Lum, en San Cristóbal de las Casas. El servicio y la atención son verdaderamente excepcionales y personalizados; desde el primer momento te hacen sentir como en casa, con una hospitalidad auténtica y cálida difícil de encontrar. La higiene de toda la propiedad es impecable. El ambiente es acogedor, íntimo y lleno de detalles. La vegetación interior le da una vibra muy especial y relajante, mientras que el restaurante destaca por una decoración fenomenal y con muchísimo estilo. Las habitaciones tienen un diseño perfectamente ad hoc con el concepto del hotel: elegantes, cómodas y muy bien pensadas. Las regaderas cuentan con excelente presión de agua, las toallas son suaves y acolchonadas, y las batas de baño simplemente espectaculares. Los colchones rígidos permiten un descanso pleno y muy reparador. La atención en front desk merece una mención aparte: profesional, amable y sumamente eficiente. Te atienden con un nivel de hospitalidad comparable al de los mejores hoteles boutique. Además, la selección de artesanías que ofrece el hotel supera en calidad a muchas de las boutiques que se encuentran caminando por San Cristóbal de las Casas. Y para cerrar, la ubicación es perfecta. Sin duda, un lugar altamente recomendable para hospedarse en Chiapas. Atentamente Francisco Estrada desde Los Cabos BCS.
Verified review

10/10 Exceptional

Mi bonito el hotel
Verified review

10/10 Exceptional

Fresco y rico
Verified review

10/10 Exceptional

Impecable la habitación
Verified review

10/10 Exceptional

Excelente , nos encantó el hotel y el servicio