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Eco Palms House - Sapa Retreat

3.0 star property
Mountain hotel in Sa Pa with spa and outdoor pool

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Exterior
Lobby
Traditional Bungalow, Mountain View | 1 bedroom, individually decorated, individually furnished, desk
Terrace/patio
1 bedroom, individually decorated, individually furnished, desk
Nestled in the mountains, Eco Palms House - Sapa Retreat offers a serene escape. Relax with a spa treatment or take a refreshing dip in the outdoor pool. With free WiFi, bike rentals, and concierge services at your fingertips, this retreat is perfect for those seeking tranquility.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
The current price is $72
$81 total
includes taxes & fees
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Cottage

1 bedroom, individually decorated, individually furnished, desk

Deluxe Cottage

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

1 bedroom, individually decorated, individually furnished, desk

Economy Bungalow, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View | 1 bedroom, individually decorated, individually furnished, desk

Traditional Bungalow, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Relaxation Private Bungalow

1 bedroom, individually decorated, individually furnished, desk

Relaxation Private Bungalow

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Separate bedroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Lao Chai Village, Sa Pa, Lao Cai, 330000

What's nearby

  • Sapa Catholic Church - 8 min drive - 6.6 km
  • Sa Pa Square - 8 min drive - 6.6 km
  • Sapa Lake - 8 min drive - 7.4 km
  • Sapa Market - 9 min drive - 8.1 km
  • Ham Rong Mountain - 11 min drive - 6.6 km

Getting around

  • Sapa Station - 13 min drive
  • Muong Hoa Station - 32 min drive
  • Lao Cai Train Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fin House Sapa
  • Little Vietnam Restaurant
  • Bamboo Bar
  • La Casa Pizza
  • Ngoc Lien Restaurant

About this property

Eco Palms House - Sapa Retreat

When you stay at Eco Palms House - Sapa Retreat, you'll be within a 10-minute drive of Sapa Lake. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or facials. Other highlights include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle from 6:30 AM to 9:30 PM*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ecotours

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads

Room amenities

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee for children: VND 30000 per person, per stay
This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood is available for an extra charge of VND 2000000 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Does Eco Palms House - Sapa Retreat offer free cancellation for a full refund?

Yes, Eco Palms House - Sapa Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eco Palms House - Sapa Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Eco Palms House - Sapa Retreat?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Eco Palms House - Sapa Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Eco Palms House - Sapa Retreat?

Yes, an airport shuttle is available from 6:30 AM to 9:30 PM on request. The charge is VND 5576000 per vehicle one-way.

What are the check-in and check-out times at Eco Palms House - Sapa Retreat?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Eco Palms House - Sapa Retreat and nearby?

Onsite recreation at Eco Palms House - Sapa Retreat includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Eco Palms House - Sapa Retreat also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Eco Palms House - Sapa Retreat?

Yes, there's an onsite restaurant.

Does Eco Palms House - Sapa Retreat have any outdoor private spaces?

Yes, every room features a balcony and a yard.

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Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

Service staff
View
Room
Food
Valley
Trip
Towns
Restaurant
Infinity pool
Location

What guests liked

  • The in-house restaurant offered delicious meals at reasonable prices with excellent service. (5 reviews)
  • The pool was fantastic, pristine, and offered breathtaking views, providing a perfect spot to relax and take in the scenery. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Dilini, 2-night trip

10/10 Exceptional

Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Guohui, 2-night trip

10/10 Exceptional

A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
kristine, 2-night trip

10/10 Exceptional

Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Cameryn, 1-night trip

10/10 Exceptional

Beautiful scenery
Helen, 2-night trip

8/10 Very good

Echo palm house has very nice view and good service of staffs.
YOUNG, 2-night trip

10/10 Exceptional

The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Cooper, 2-night trip

10/10 Exceptional

Eco palms stay!

Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
SATHEESH, 1-night trip

10/10 Exceptional

Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Alison, 2-night trip

10/10 Exceptional

Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.

10/10 Exceptional

Everything is wonderful
Sejung, 1-night trip

10/10 Exceptional

Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Alexander, 3-night trip

10/10 Exceptional

Quiet and comfortable.

We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Samantha, 2-night trip

10/10 Exceptional

Amazing View, Wonderful Host! Will be back again!

Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Jean, 3-night trip

10/10 Exceptional

My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Jennifer, 3-night trip

8/10 Very good

Serenity in Eco Palms House

The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Yiu Kwong Sillie, 3-night trip

10/10 Exceptional

The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Bridget, 3-night trip

10/10 Exceptional

A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Erin, 4-night trip

10/10 Exceptional

I stayed here primarily for the view, and it exceeded my expectations. The view from the room was unparalleled, without any obstructions from others. The ambiance within the facility was truly charming, and the food was delicious. The staff's attention to detail and service were top-notch. I'm not fluent in English, but I was relieved to find staff who could speak Japanese. I arrived at the hotel early in the morning by sleeper bus from Hanoi and they kindly allowed me to take a shower. The only downside was that I found a few cockroaches in the room. However, I believe this might be common for hotels in this area. They did provide insect spray when I mentioned it.
MINAMI, 1-night trip

10/10 Exceptional

We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️
Nicole, 2-night trip

10/10 Exceptional

ieseul, 2-night trip

6/10 Good

환경 친화적이고 수영장쪽에서 보는 경치도 예쁘긴한데..흠 바로 앞이 계단식 논이라... 이건 케바케 일 것 같은데, 저희가 갔을 때는 앞에서 경운기 돌리고, 논 일 하시는 현지분들이 여럿 상당히 가까이 보여서.. 수영복 입고 놀면서 인생샷 찍겠다고 부산떨기에는 현타 오더라고요. 그냥 썬베드 누워있는 것도 뭔가 괴리감이 느껴져서 그냥 적당히 다 껴입고 와인이나 마시다 적당히 마무리해서 좀 아쉬웠습니다. 그리고 혹시 수면 시 소리에 민감하신 분들이 재고해 보셔야 할 듯 합니다 전 둔감해서 잘 잤습니다만, 일행 중에 밤새 소음 때문에 한숨도 못 잔 사람이 있었습니다.
1-night trip

10/10 Exceptional

jiwoong, 3-night trip

10/10 Exceptional

Sarah, 2-night trip

10/10 Exceptional

HUANG, 1-night trip