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Mercure Firenze Centro

4.0 star property
Hotel with bar/lounge, near Basilica of Santa Maria Novella

Choose dates to view prices

In the heart of Florence, Mercure Firenze Centro offers a tranquil retreat amidst its beautiful garden. With a bar and in-room WiFi, unwind after exploring nearby Central Market and Medici Chapels. Multilingual staff are on hand to help you make the most of your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Bar/lounge
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $256
$298 total
includes taxes & fees
Jun 21 - Jun 22

Why we love this property

Breakfast and bubbles
This hotel offers continental breakfast to start the day right. Guests can sip champagne in their rooms or unwind at the stylish bar.
Champagne dreams
Sip bubbly with the attentive champagne service. Wrap up in cozy down comforters at night, and raid the well-stocked minibar anytime.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Premium bedding, minibar, in-room safe, desk

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Via Nazionale 21/23 R, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 5 min walk - 0.4 km
  • Piazza della Signoria - 11 min walk - 1.0 km
  • Uffizi Gallery - 14 min walk - 1.2 km

Getting around

  • Florence Airport, Peretola (FLR) - 26 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 4 min walk
  • Porta al Prato Station - 17 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Unità Tram Stop - 3 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪Bar Tonarelli - ‬2 min walk
  • ‪Caffè Alinari - ‬2 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Livio - ‬1 min walk
  • ‪Impressione Chongqing - ‬3 min walk

About this property

Mercure Firenze Centro

  • When you stay at Mercure Firenze Centro, you'll be in a fantastic location, just a 5-minute walk from Central Market and Basilica of Santa Maria Novella. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, Medici Chapels and Gallery of the Academy of Florence are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Valfonda - Stazione Santa Maria Novella Tram Stop is 2 minutes and Unità Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (EUR 45 per day)
    • Offsite parking within 984 ft (EUR 45 per day); reservations required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Bicycle parking
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 18 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Covered valet parking costs EUR 45 per day
  • Parking is available nearby and costs EUR 45 per day (984 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number IT048017A1RIEWIOGS

National rating

This property has received its official star rating from the local rating authority.

Also known as

Mercure Firenze Centro New Opening Hotel Florence

Mercure Firenze Centro New Opening Hotel

Mercure Firenze Centro New Opening Florence

Mercure Firenze Centro New Opening

Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Hotel

Mercure Firenze Centro Florence

Mercure Firenze Centro

Mercure Firenze Centro Hotel

Mercure Firenze Centro Florence

Mercure Firenze Centro Hotel Florence

Frequently asked questions

Does Mercure Firenze Centro offer free cancellation for a full refund?

Yes, Mercure Firenze Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Firenze Centro?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Firenze Centro?

Yes. Valet parking costs EUR 45 per day.

What are the check-in and check-out times at Mercure Firenze Centro?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Mercure Firenze Centro and nearby?

Mercure Firenze Centro has a garden.

What's the area around Mercure Firenze Centro like?

Mercure Firenze Centro is in Historic Centre of Florence, a short 2-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 14 minutes' walk from Ponte Vecchio. Travelers say that the hotel is in a great location.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, great, excellent, and delicious, with many reviewers praising the quality and variety of options. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Train station
Service staff
Restaurant
Bed
Walking
Spacious room
Shower
Cathedrals

Reviews

Verified

10/10 Exceptional

Was great hotel, well maintained, clean, and nice room. Just maybe a bit noisy the ventilation system, but so far everything was ok.
Enrique, 1-night trip
Verified

10/10 Exceptional

Lovely staff. Clean, safe, great location
Ryan, 2-night trip
Verified

10/10 Exceptional

Great Hotel and service
Jose, 1-night trip
Verified

10/10 Exceptional

Clean room. Friendly staff
Stephen, 1-night trip
Verified

8/10 Very good

Good location - busy but close to train station
David, 5-night trip
Verified

10/10 Exceptional

The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
JOANNA, 9-night trip
Verified

10/10 Exceptional

Free coffe and tea in lobby, convenient location.
Grace, 3-night trip
Verified

10/10 Exceptional

Friendly staff, great location
Shayne, 3-night trip
Verified

10/10 Exceptional

Nice people in the hotel with great service, helpful. Close th the train station, very convenience.
Ka Wing, 5-night trip
Verified

10/10 Exceptional

Very nice staff
Shaggy, 4-night trip
Verified

10/10 Exceptional

The location is great and the room very clean and spacious
RICARDO ANTONIO, 2-night trip
Verified

10/10 Exceptional

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
2-night trip
Verified

10/10 Exceptional

We enjoyed our stay and its centrally located to everything. would definitely stay there again
Halla, 2-night trip
Verified

6/10 Good

Great location not clean

Great location , not clean 100% , if you need to work WiFi can’t be connected to laptops only to your phones .
Adi, 4-night trip
Verified

10/10 Exceptional

Location is good that near train station and walking distance to those tourist spots Hotel is standardized and room is very spacious for three of us.
CHI KWAN R, 1-night trip
Verified

10/10 Exceptional

This hotel was perfect for us - close to but not in the middle of busy central Florence. Super easy walk to the Duomo and all the other central sites. If traveling by train, this is a great location. If traveling by car (which we were) parking is tricky, but the hotel recommends a public parking lot within a 12 minute walk, which we found to be very simple and convenient. Check-in and check-out staff were friendly, efficient, and helpful. Our room was clean, modern, and comfortable. We would definitely return to this hotel for any future visits to Florence.
Nancy, 2-night trip
Verified

10/10 Exceptional

Nice modern hotel ideally located for train station and city centre attractions
Lynda, 2-night trip
Verified

10/10 Exceptional

Great location! The rooms were large with comfortable beds. Would stay there again.
Jesse, 1-night trip
Verified

10/10 Exceptional

Convenient location, good living space, neat and clean.
Mansur, 2-night trip
Verified

10/10 Exceptional

Hotel within easy walking distance of the historic parts of the city. Reception staff are excellent as well.
Andy, 4-night trip
Verified

10/10 Exceptional

Staff was professional and understanding the needs of tourist family. We were happy with hotel.
Manish, 2-night trip
Verified

8/10 Very good

The property is in an excellent location. The staff was great.
Brian, 1-night trip
Verified

8/10 Very good

Close to restaurants, bars and shopping
Juana, 3-night trip
Verified

10/10 Exceptional

Good location for all the tourist spots, everything within walkable distance. Staff were very helpful and the rooms and facilities were very clean.
Yee Yen Yenny, 3-night trip
Verified

10/10 Exceptional

Perfect visit to Florence

Set in a busy area the hotel offered a tranquil and friendly stay.
Mark, 3-night trip