In the heart of York City Centre, Hotel Indigo York, an IHG Hotel offers a warm atmosphere with dry cleaning services and concierge assistance. Guests rave about the breakfast and helpful staff while enjoying in-room WiFi, a business center, luggage storage and a 24-hour front desk.
Hotel Indigo York by IHG puts you in a great location, within a 15-minute walk of Shambles and York Minster. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, University of York and York Racecourse are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
103 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 0.1 mi (GBP 16.00 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 per person
Safes in guestrooms can be used for an extra charge
Parking
Parking is available nearby and costs GBP 16.00 per night (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York
Frequently asked questions
Does Hotel Indigo York by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo York by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo York by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Indigo York by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What's the area around Hotel Indigo York by IHG like?
Hotel Indigo York by IHG is in City Centre, a short 6-minute walk from Shambles and 12 minutes' walk from York Minster. Travelers say the area is walkable and good for shopping.
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Hotel Indigo York by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Parking
Bed
Restaurant
Bathroom
Walking
Bar
What guests liked
Breakfast was excellent with plenty of choice, freshly cooked hot food, and a lovely presentation. (119 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 14, 2025
Excellent Hotel
Fantastic hotel, fantastic location, excellent room and breakfast, staff are super friendly, keep up the good work.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Jul 27, 2025
Comfortable rooms and very friendly staff.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Aug 30, 2025
Amazing
Excellent service wonderful hotel and an amazing stay. We absolutely loved our time at the hotel, such a good base for a stay in york
Andrew
Andrew, 1-night trip
10/10 Exceptional
Sep 1, 2025
Lovely clean hotel in a good location
Excellent hotel in a brilliant location. Staff are friendly and helpful!
Clean and cosy rooms
Only negative is the parking, we had a late checkout at 2pm and was informed that we would need to move the car at 2 which meant we had to try and find alternative parking for a couple of hours whilst we eat lunch
Lucinda
Lucinda, 2-night trip
8/10 Very good
Sep 1, 2025
Fantastic hotel, great rooms and fab location.....
The hotel is gorgeous and really great base for enjoying fabulous York.. The staff and rooms are excellent but breakfast was very disorganised and food was lukewarm at best. If the breakfast was better this would have been outstanding.
Laraine
Laraine, 2-night trip
10/10 Exceptional
Jul 5, 2025
Great hotel
Fantastic hotel great room and great location will definitely return
Anne
Anne, 2-night trip
10/10 Exceptional
Aug 11, 2025
Great hotel in a great location
A lovely hotel in a great location close to all amenities. Lovely tasty breakfast included too. Would definitely recommend and return in the future
carol
carol, 1-night trip
10/10 Exceptional
Aug 29, 2025
Great city stay for family
Hotel was in a great place to allow easy access to city centre. Staff were friendly and room was great. Bed was comfortable and our son slept well on the extra bed put out for him. Air conditioning was quiet and room was very clean and modern.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Aug 25, 2025
Lovely room and excellent customer service!
Lovely room and excellent customer service! We opted to add breakfast which was well worth it, having both made to order dishes and a continental buffet with great options. Would highly recommend!
Annie
Annie, 2-night trip
10/10 Exceptional
Jun 14, 2025
A very nice stay
Hannah
Hannah, 1-night trip
8/10 Very good
Aug 12, 2025
Short break
Friendly staff, comfortable room, good internet. One of the best breakfasts we’ve ever had.
Julie
Julie, 4-night trip
10/10 Exceptional
Aug 19, 2025
Fab stay! Would stay again!
Fab stay, really accommodating staff. Facilitated a late checkout really easily. Only downside was king bed was 2 beds pushed together so slid apart in the middle of the night
Verified traveler
1-night trip
10/10 Exceptional
Jul 31, 2025
Wonderful experience
Excellent location, very friendly staff, food and service was exemplary. The Hotel as a whole was spotless. Would defintley stay there again when next in York.
Robert
Robert, 3-night trip
10/10 Exceptional
Aug 27, 2025
York- worth a stop
First of all- York is an adorable old town with a ton of history. So it is worth a visit. Probably 1-2 days max. Took a fun walking tour and had the Yorkshire pudding.
Daphne
Daphne, 1-night trip
10/10 Exceptional
Jul 29, 2025
Indigo hotel stay
Lovely stay to celebrate wedding anniversary. Staff helpful and courteous. Breakfast first class and handy car oarking
Louise
Louise, 1-night trip
8/10 Very good
Aug 25, 2025
Very expensive for what you get, staff were amazing and super helpful and friendly but the price is high for what is on offer!
Verified traveler
1-night trip
10/10 Exceptional
Jun 14, 2025
Quick check in and friendly staff. Good location too just away from the city centre. Would stay again
Kevin
Kevin, 1-night trip
10/10 Exceptional
Aug 8, 2025
Came for a night's stay with my partner for my 40th birthday. It was a oerfect place to stay and we loved York. Best present ever off my mam and dad.
Ethel
Ethel, 1-night trip
10/10 Exceptional
Jul 6, 2025
Romantic getaway in York
A truly amazing stay; the staff were all so friendly and helpful, the room was just so well thought out.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jul 28, 2025
Great hotel, good location
Great hotel! The staff were really friendly and helpful. The room was a good size, clean! Great location, just a short walk away from some great places to eat & drink! We went to a coffee shop called Le Speciality which was a couple of minutes walk away and the coffee was amazing! Overall a great hotel - would stay again!
Demi-lee
Demi-lee, 1-night trip
10/10 Exceptional
Aug 16, 2025
Nice hotel.
Friendliest front desk and wait staff.
Nice breakfast. Full breakfast with menu options plus buffet. Buffet only was a bit limited, but had good fruit.
Room cleaning staff did fantastic job, just a bit over eager in the mornings, knocking on your door every 5-10 minutes!
Mona
Mona, 3-night trip
10/10 Exceptional
May 30, 2025
Great hotel to explore York. Service was excellent and breakfast menu was tip top
Mark
Mark, 1-night trip
10/10 Exceptional
Aug 2, 2025
Perfect
Room was perfect - absolutely no complaints.
Aircon ☑️
Comfy bed ☑️
Clean ☑️
Polite staff ☑️
In room fridge ☑️
Stacey
Stacey, 1-night trip
10/10 Exceptional
May 25, 2025
Excellent location , lovely & clean . Great options for food if you want to eat in the hotel.
Would highly recommend & will be staying again.
David
David, 1-night trip
10/10 Exceptional
Jun 9, 2025
Friendly staff, excellent bedrooms and facilities. Lovely breakfast