Perfect location if you want to be in the middle of commercial Gothenburg. Cute restaurants outside of the door.
Very clean room. Plain and sufficient, nothing extra.
Bed... like a hammock. Which goes with the general impression of this hotel. Cutting corners when possible.
No bacon for breakfast. As well as a slimmed, and not very nicely presented breakfast on Monday (as a contrast to the weekend presentation).
The staff seem to lack training, or proper experienced leadership in customer care. No Hello or Welcome during check in. No Good Morning or Hello as one passed the front desk. Sometimes they didn't even look at you.
When I politely asked if I could possibly borrow an umbrella? (in one of the most rainy cities in Sweden) the reply was: We don't have any cause we didn't get the ones we had in return.
Oh my! Two options here: "I'm sorry, we don't have any umbrellas" or, just... get new ones. Another example of cutting corners everywhere possible.
The staff here needs basic hotel management training.