In the heart of Downtown Ulaanbaatar, Shangri-La Ulaanbaatar offers a luxurious retreat with multiple dining options and amenities to unwind. Enjoy breakfast at one of the 4 on-site restaurants, relax in the sauna or steam room, or take a dip in the indoor pool.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
4 restaurants and 2 bars/lounges
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
24-hour room service
Coffee shop/cafe
Conference center
Business center
Meeting rooms
For families (6)
Free cribs/infant beds
Private bathroom
Separate bathtub and shower
Separate sitting area
Premium TV channels
Terrace
The current price is $330
$330
$388 total
includes taxes & fees
May 18 - May 19
Why we love this property
Dining for all tastes
Culinary journeys await at 4 restaurants serving international and Modern European cuisine. A cafe and 2 bars complete this hotel's vibrant food scene.
Luxury sleep cocoon
Deep soaking tubs and rainfall showers await, complemented by Frette Italian sheets and pillowtop mattresses. Blackout drapes ensure uninterrupted slumber.
Luxury city center stay
In the heart of the city, this luxury hotel mesmerizes with its sleek urban design and panoramic skyline views. A visual feast awaits.
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
What's nearby
Choijin Lama Monastery - 4 min walk - 0.4 km
Ministry of Health - 5 min walk - 0.4 km
Sükhbaatar Square - 8 min walk - 0.7 km
National Academic Theatre of Opera and Ballet of Mongolia - 9 min walk - 0.8 km
National University of Mongolia - 14 min walk - 1.2 km
Getting around
Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive
Ulaanbaatar Station - 13 min drive
Airport shuttle (surcharge)
Restaurants
Mongolian's - 3 min walk
The British Corner - 3 min walk
Naadam Restaurant & Bar - 3 min walk
Swiss Coffee Shop - 2 min walk
Tom N Toms Shangrila - 1 min walk
About this property
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar is a great choice for a stay in Ulaanbaatar. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Park, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness center, and a sauna.
At a glance
DONE
Hotel size
290 rooms
Arranged over 21 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference center (28449 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Cafe Park - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Naadam - This bar specializes in Modern European cuisine and serves dinner only. Open daily.
Hutong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (roundtrip)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar
Frequently asked questions
Does Shangri-La Ulaanbaatar offer free cancellation for a full refund?
Yes, Shangri-La Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Ulaanbaatar?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Ulaanbaatar?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Ulaanbaatar?
Yes, there's free self parking.
Is airport shuttle service offered by Shangri-La Ulaanbaatar?
Yes, an airport shuttle is available. The charge is USD 45.00 per vehicle roundtrip.
What are the check-in and check-out times at Shangri-La Ulaanbaatar?
Check-in start time: noon; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Shangri-La Ulaanbaatar and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Shangri-La Ulaanbaatar also has a steam room.
Are there restaurants at or near Shangri-La Ulaanbaatar?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does Shangri-La Ulaanbaatar have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Ulaanbaatar like?
Shangri-La Ulaanbaatar is in Downtown Ulaanbaatar, a short 4-minute walk from Ministry of Health and 6 minutes' walk from Choijin Lama Monastery.
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Reviews
Shangri-La Ulaanbaatar Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.4
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 31, 2025
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Damion
Damion, 4-night trip
Verified
8/10 Very good
Jan 7, 2026
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Rafael
Rafael, 1-night trip
Verified
10/10 Exceptional
Aug 17, 2024
Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Oggi
Oggi, 1-night trip
Verified
8/10 Very good
Jul 2, 2025
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Rita
Rita, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Absolutely Awesome
Israel
Israel, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Best hotel in Mongolia.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2023
Beautiful hotel.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2023
The hotel staff was very accommodating and respected my vegan request.
Andrea
Andrea, 5-night trip
Verified
6/10 Good
Oct 4, 2024
Property is fine for a quick trip through the capital. Definitely geared toward business.
Mark
Mark, 3-night trip
Verified
4/10 Fair
Dec 5, 2025
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Rebecca
Rebecca, 4-night trip
Verified
2/10 Poor
Aug 3, 2024
Worst 5 stars hotel I have ever been
YUNGTING
YUNGTING, 3-night trip
Verified
6/10 Good
Nov 12, 2022
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Jay
Jay, 5-night trip
Verified
6/10 Good
Nov 19, 2024
Servicep
Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Lasse
Lasse, 1-night trip
Verified
2/10 Poor
Jul 23, 2023
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking).
Also had food poisoning and spent 2 days on hospital.
Fantastisk hotel, ligger lige i centrum til alt.
Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv
Hotellets kinesiske restaurant hører til top 3 i byen
Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Maiken
Maiken, 3-night trip
Verified
8/10 Very good
Sep 18, 2024
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔
가격은 다소 비쌈
DONG HYUN
DONG HYUN, 1-night trip
Verified
8/10 Very good
Dec 18, 2023
モンゴルでは、最高級ホテル
AKIRA
Verified
8/10 Very good
Oct 7, 2022
Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!!
Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta.
Aamupala runsas ja erittäin hyvä ja monipuolinen!
Vahva suositus!!!!
Jari
Jari, 4-night trip
Verified
8/10 Very good
May 7, 2022
シャングリ・ラ
ウランバートル では、①番のホテルよかったです
Yuta
Yuta, 7-night trip
Verified
8/10 Very good
Jan 31, 2022
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room.
Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Yin Ki
Yin Ki, 1-night trip
Verified
8/10 Very good
Aug 27, 2021
It was a comfortable stay. The only issue we faced was slow delivery of room service.