Unwind in the tranquil surroundings of Naraya, an upscale ryokan near Yubatake. Indulge in a rejuvenating soak at the indoor mineral hot spring (onsen) and enjoy a drink at the bar or coffee shop/cafe, then stay connected with free in-room WiFi. With hot springs on site, an elevator for easy access and newspapers to keep you informed.
When you stay at Naraya, you'll be in a fantastic location, just a 5-minute walk from Yubatake and Sainokawara Park. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
At a glance
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Hotel size
36 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (17 years old and younger) not allowed
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Bar/lounge
Coffee shop
Water dispenser
What to do
Hot springs
Services
24-hour front desk
Free newspapers in lobby
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
What to enjoy
Individually furnished and decorated
Freshen up
Shared bathroom (in-room sink)
Spring water bathtub
Separate bathtub and shower
Hydromassage showerhead
Electronic bidet
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Renovations and closures
The property is closed between June 21 and June 26.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu
Frequently asked questions
Is Naraya currently open?
The property is closed between June 21 and June 26.
Are pets allowed at Naraya?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Naraya?
Check-in start time: 2:00 PM; Check-in end time: 7 PM. Check-out time is 11:00 AM.
What is there to do at Naraya and nearby?
Onsite recreation at Naraya includes hot springs.
Does Naraya have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
What's the area around Naraya like?
Naraya is a short 1-minute walk from Yubatake and 4 minutes' walk from Sainokawara Park.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.2
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 21, 2022
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2023
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
Eng Kiat William
Verified
8/10 Very good
Nov 18, 2022
meals are not as good as I expected, so as the meal service.
Jungsoo
Jungsoo, 2-night trip
Verified
8/10 Very good
Nov 21, 2022
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.