We really had a great time staying at this lovely hotel! It is family-friendly, and check-in was fast and easy. We had the family room with twin beds and a king bed. The room was spacious, featuring a huge bath and shower. It was comfortable and clean, but we found it a bit dusty, especially on the tables, coffee/tea area, and some surfaces, even though we had daily cleaning. The carpet in our room already had a tear.
The location was perfect - close to the station, shops, restaurants, cafes, parks, sites, and etc. It was very easy to walk to everything! The staff were all friendly and helpful. We lost the blue ducky in the pool, but the staff gave us a new one. The food was good l, with plenty of choices. We really enjoyed using the sauna, steam room, and pool. They have great facilities! It was truly a relaxing place to stay with family. Overall, it was a great and lovely place to stay! We would definitely come back to this hotel!