Casa Karina Hotel

Property class: 4
Ski-in/ski-out hotel with spa, near Bansko Ski Resort

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Casa Karina Hotel allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Bansko Ski Resort. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski storage is also available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
The current price is $85
$95 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room (Free Sauna, Steam Bath, Fitness)

A hotel room with a bed, two armchairs, a small table with a vase, a TV, and a nightstand.

Standard Double Room (Free Sauna, Steam Bath, Fitness)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Free Sauna, Steam Bath, Fitness)

A hotel room with a bed, bedside tables, a TV, a desk, and a chair.

Studio (Free Sauna, Steam Bath, Fitness)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

A hotel room with a large bed, two bedside lamps, a small table with a vase, and a painting on the wall.

Standard Apartment, 1 Bedroom (Free Sauna, Steam Bath, Fitness)

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

A modern living room with a sofa, coffee table, and a small kitchen area with a refrigerator and stove.

Standard Apartment, 2 Bedrooms (Free Sauna, Steam Bath, Fitness)

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Studio, 1 Queen Bed

A modern living room with a sofa, a small orange armchair, a desk with a computer, and a TV mounted on the wall.

Deluxe Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

A modern bedroom with a large bed, bedside lamps, a wooden headboard, a wardrobe, and a desk.

Deluxe Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

A modern living room with a sofa, armchairs, a coffee table, and a flat-screen TV mounted on the wall.

Deluxe Apartment, 1 Bedroom, Mountain View

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 208 reviews
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About the neighborhood

Map
5 Kralev Dvor Str, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 1 min walk - 0.1 km
  • Bansko Gondola Lift - 7 min walk - 0.6 km
  • Vihren - 8 min walk - 0.7 km
  • Museum of Otets Paisii Hilendarski - 17 min walk - 1.4 km
  • Holy Trinity Church - 2 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 141 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪STATION Bansko “Coffee & Snacks made with love” - ‬6 min walk
  • ‪Space Zone - ‬2 min walk
  • ‪Ginger - ‬5 min walk
  • ‪Kempinski Hotel Grand Arena The Gallery Restaurant - ‬3 min walk
  • ‪The House - ‬6 min walk

About this property

Casa Karina Hotel

  • Casa Karina Hotel allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 5-minute walk of Bansko Ski Resort. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Ski storage is also available.

All inclusive details

  • All-inclusive room rates at Casa Karina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 120 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (EUR 6 per day)
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Casa Karina Hotel Reviews

7.8

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.6

Property conditions & facilities

Popular mentions

Gondolas
Service staff
Food
Location
Breakfast
Trip

Reviews

Verified review

8/10 Very good

Nice facilities and excellent location
Verified review

8/10 Very good

Good place for rest.
Verified review

8/10 Very good

Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay
Verified review

10/10 Exceptional

A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option. The hotel falicities are pristine.
Verified review

10/10 Exceptional

Highly recommended for family and single travels.
Verified review

8/10 Very good

This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.
Verified review

8/10 Very good

Friendly staff, internet speed needs upgrade

Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.
Verified review

10/10 Exceptional

Zimer,personal und das esen war gut
Verified review

8/10 Very good

Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious! Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer. Spa needs updating. However, overall experience was very pleasant. Very convenient location to the gondola.
Verified review

10/10 Exceptional

Enjoyable stay with great staff

Great location, very friendly and helpful staff. Will be going again on my next trip!
Verified review

6/10 Good

overall stay was dissapointing

overall stay was dissapointing regarding the expectations I had while watching the hotel's profile. I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...). The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs. later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting. The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B. So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.
Verified review

10/10 Exceptional

An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.
Verified review

8/10 Very good

Was greate, there is one think tot be improved

It was only one problem with check-in. We came to the hotel early, but we were not allowed to make the check-in. We returned at 2 pm and then there was a really big queue of people
Verified review

8/10 Very good

Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower. Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value. We certainly enjoyed our stay at Casa Karina and would stay there again.
Verified review

10/10 Exceptional

Super Preisleistungsverhältnis

Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl. Wir kommen gerne wieder.
Verified review

8/10 Very good

Value for money

nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money
Verified review

8/10 Very good

Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation
Verified review

10/10 Exceptional

Sağolsun her türlü destek verildi çok merkezi
Verified review

4/10 Fair

The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings. Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window. Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up. At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them. Overall we pay a lot for a four stars hotel but we get services for a budget hotel. We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.
Verified review

6/10 Good

Απογοητευτικό

Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.
Verified review

6/10 Good

decent hotel

I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.
Verified review

6/10 Good

Casa Karina was a nice, modern hotel to stay in. Amazing value for money with half board booking. Our room was big enough, the bathroom was a comfortable size. The beds weren't particularly comfortable and the bottom sheet was too small for the bed but it made do for the cost we paid. One the first few days I moved some of the furniture to fit the room being a twin rather than a double (2 beds pushed together). The amount of dust and dirt showed the room required a deep clean. I presumed this would have been done by the cleaners but I took until the 4th day when we put the please clean the room sign on the door when it was actually cleaned. The other times, the beds were made and the towels were changed. We had the same sheets for all 7 nights. I didn't seem clear as to whether we could drink the water, the receptionist said yes and yet they wouldn't give us water with dinner saying it wasn't good. We ended up buying water for the whole week. The food has some interesting choices, with some mornings there being a toaster and not on others. Dinner had a great salad selection, but left out pasta with bolognese next to it which wasn't under the heat? Didn't really understand that. The staff didn't seem particularly happy to be there, more attempting to try and catch you for taking food out of the food area? The 15mins free massage which comes with the booking was OK but not amazing, after your free massage you're then met with a hard sell. I don't think I would book again
Verified review

8/10 Very good

Good located hotel

We travelled as a family of four! Had a good time and would recommend!
Verified review

8/10 Very good

Restaurant was very good. Food is tasty. Loby is OK. SPA is OK. Location is OK. Maybe the ventilation in fitnes room should be better. And some of the equipment should be fixed. Im room the light should be better and the heating is hard to ajust.
Verified review

10/10 Exceptional

Easy location and spacious room excellent. Staff at breakfast could be more friendly.