Best Western Plus Coco Palu

Property class: 3.5
Palu hotel with 4 restaurants and spa

Choose dates to view prices

Located in the entertainment district, Best Western Plus Coco Palu is a great choice for a stay in Palu. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. An indoor pool, a bar/lounge, and a fitness center are other features.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $44
$53 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

A hotel room with a bed, a desk, a TV, and a view of the outdoors.

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

A hotel room with a large bed, a desk with a coffee maker, a chair, and a view of the city.

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

A hotel room with a large bed, a desk with a coffee maker, a chair, and a view of the city.

Superior Room, 1 Queen Bed, Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

A hotel room with a bed, a desk, a TV, and a view of the outdoors.

Deluxe Room, 1 Queen Bed, Smoking, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk, a television, and a view of the city.

Junior Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

A hotel room with two beds, a desk with a coffee maker, a chair, and a large window offering a city view.

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Smoking, City View

A hotel room with two beds, a desk with a coffee maker, a chair, and a large window offering a city view.

Superior Room, 2 Twin Beds, Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

A hotel room with a large bed, a desk, a television, and a view of the city.

Junior Suite, 1 King Bed, Smoking, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

A modern hotel room with a sofa, a TV, a kitchen area, and a dining table.

Executive Suite, 1 King Bed, Bathtub, City View

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite With City View And Bathtub

Room

Executive Suite With City View And Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

Room

Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

Room

Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113

Getting around

  • Palu (PLW-Mutiara) - 6 min drive

Restaurants

  • ‪RM. Sidrap - ‬4 min walk
  • ‪Sate Ayam Madura - ‬11 min walk
  • ‪Doctor’s Coffee & Bakery - ‬5 min walk
  • ‪Eleven Sky Dining - ‬1 min walk
  • ‪Mas Hengky Nasi Goreng - ‬3 min walk

About this property

Best Western Plus Coco Palu

  • Located in the entertainment district, Best Western Plus Coco Palu is a great choice for a stay in Palu. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. An indoor pool, a bar/lounge, and a fitness center are other features.

At a glance

Hotel size

    • 126 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Karaoke

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bliss Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Oliz Lounge & Bar - Onsite bar.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 55112, 9120014042753

Also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Is there a pool at Best Western Plus Coco Palu?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Best Western Plus Coco Palu?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Plus Coco Palu?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Coco Palu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Coco Palu and nearby?

Best Western Plus Coco Palu has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Best Western Plus Coco Palu?

Yes, there are 4 onsite restaurants.

What's the area around Best Western Plus Coco Palu like?

Best Western Plus Coco Palu puts you in the heart of Palu.

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Reviews

Best Western Plus Coco Palu Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Staff were very helpful, the food was delicious the room was clean but the corridor smelt a bit wiffy. Overall a very nice hotel
Verified review

10/10 Exceptional

Great service, great hotel, we are happy! Thank you!
Verified review

6/10 Good

Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Verified review

8/10 Very good

Good
Verified review

6/10 Good

Arrived in time for dinner, but the restaurant was all booked for one big group.
Verified review

6/10 Good

エアコンがぜんぜん冷えなく、別の部屋に変更。 最低の温度設定、最大の風量にしてもギンギンに冷えないが、我慢できない暑さではなくなったのでよしとする。 2食付きプランで夕食は150,000ルピアの料金まで注文できるとなっていたが、現地の人と食事したためか値引きはされなかった。
Verified review

6/10 Good

Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Verified review

8/10 Very good

In general, good

Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Verified review

4/10 Fair

Not clean enough, pool staf is awful

Not as good as the name..
Verified review

8/10 Very good

new and clean hotel to stay in Palu

new hotel..clean, quiet, breakfast is good...close to airport...
Verified review

10/10 Exceptional

Brand New Hotel in Palu

New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Verified review

6/10 Good

For the low price, I’ll excuse the shortcomings.

For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Verified review

10/10 Exceptional

bagus, lokasi strategis, nyaman......................
Verified review

10/10 Exceptional

Manado Trip Juli 2017

Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Verified review

8/10 Very good

Good hotel in the middle of Palu

Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Verified review

8/10 Very good

Nice new hptel

New hotel. Nice staffs.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Wonderful