The food was not very good, and there was not much choice. The kids’ club was disappointing, with very few games and no organized activities.
The pools, including the kids’ club pool, were quite cold, and our room was also rather cold. Overall, the resort could be better maintained. For example, we had to ask for the air conditioning to be cleaned because it was not working properly.
Finally, I would have expected to receive more information at check-in about activities, places to visit, and things to do in the surrounding area. Instead, we had to find this information ourselves.
Overall, we expected a better experience from the resort, especially in terms of food, children’s activities, maintenance, and guest information.
Price is too expensive and doesn't reflect a 5 stars hotel expected services and food.