Rocana Hotel

Property class: 3
City-center Kuantan hotel with restaurant

Choose dates to view prices

Rocana Hotel is a great choice for a stay in Kuantan. Free perks include WiFi and self parking.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
The current price is $39
$47 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior King Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall - 1 min walk - 0.1 km
  • East Coast Mall - 2 min walk - 0.2 km
  • Darul Makmur Stadium - 10 min walk - 0.9 km
  • Masjid Negeri - 14 min walk - 1.2 km
  • Heroes Museum - 17 min walk - 1.5 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nanda Chicken - ‬3 min walk
  • ‪Black Canyon Coffee - ‬2 min walk
  • ‪Mee Tarik Warisan Asli - ‬2 min walk
  • ‪Nippon Sushi - ‬1 min walk
  • ‪Caffé Bene - ‬1 min walk

About this property

Rocana Hotel

  • Rocana Hotel is a great choice for a stay in Kuantan. Free perks include WiFi and self parking.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 87 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Rocana Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great hotel to stay

Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop
Verified review

6/10 Good

Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Verified review

10/10 Exceptional

Worth of money

Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
Verified review

8/10 Very good

Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Verified review

4/10 Fair

Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get up early in the morning to move the car before parking enforcement hours began, which was far from ideal. The room itself was a good size, however it felt very tired and in desperate need of remedial work and redecoration. This was also true of many of the common areas beyond the reception area, which appeared worn and poorly maintained. There were several cleanliness and maintenance issues that should not really be present in a hotel of this standard, including stained bed linen, towels that were supposed to be white but are now shades of grey/cream, cracks in the walls, a rotten bathroom door frame, mould in the bathroom, and an ill-fitting toilet seat. Overall, the property feels neglected and in need of significant refurbishment and better upkeep. With investment and more consistent customer service, the hotel could have potential, but sadly the current condition did not meet expectations.
Verified review

4/10 Fair

Check in at 2pm but room was ready only at 2:50pm. There is only 1 available power point, which is in the toilet… The other 2 are used by the standing lamp and an air purifier (which doesn’t seem to be maintained regularly). Breakfast is okay with limited choices. For the price, travelers can try other options.
Verified review

10/10 Exceptional

Clean room. Walkable to megamall
Verified review

10/10 Exceptional

i will stay back if i come here to work again..
Verified review

8/10 Very good

Overall okay, just the WiFi signal is weak and the speed is slow.
Verified review

8/10 Very good

早餐選擇較少
Verified review

8/10 Very good

早餐選擇非常少，相當可惜
Verified review

8/10 Very good

Lokasi dan bilik size besar
Verified review

8/10 Very good

The room is clean and quiet. This location is very convenient as well!
Verified review

6/10 Good

-
Verified review

8/10 Very good

Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Verified review

10/10 Exceptional

Berbaloi dan sangat dekat dengan Mall

Sangat memuaskan...
Verified review

10/10 Exceptional

Had
Verified review

10/10 Exceptional

Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Verified review

10/10 Exceptional

I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Verified review

10/10 Exceptional

Best Hotel near EC Mall & Kuantan City Mall

Excellence services by Rocana Hotel staff
Verified review

8/10 Very good

This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Verified review

8/10 Very good

Great Value, Excellent Hotel

Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Verified review

8/10 Very good

Well maintained room except for the air condition unit which froze and ice droplets falling down.
Verified review

8/10 Very good

Limited parking space.
Verified review

10/10 Exceptional

Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong