Swan Garden Hotel

Property class: 3
Hotel with restaurant, near Regency Specialist Hospital

Choose dates to view prices

Swan Garden Hotel features a rooftop terrace and puts you within a 10-minute walk of Regency Specialist Hospital. Also, University of Kuala Lumpur - Malaysian Institute of Industrial Technology and MARA University of Technology Pasir Gudang Campus are within a short drive.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The current price is $27
$31 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 10 of 10 rooms

Twin Room, 2 Twin Beds

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, 3 Bedrooms

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Premium Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Deluxe Triple Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Triple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Honeymoon Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor, 81750

What's nearby

  • AEON Tebrau City - 12 min drive - 12.2 km
  • KSL City Mall - 18 min drive - 16.4 km
  • Johor Bahru City Square - 19 min drive - 19.4 km
  • Paradigm Mall Johor Bahru - 29 min drive - 32.4 km
  • LEGOLAND® Malaysia - 40 min drive - 39.5 km

Getting around

  • Senai International Airport (JHB) - 45 min drive
  • Seletar Airport (XSP) - 49 min drive
  • Singapore Changi Airport (SIN) - 61 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 30.6 miles/49.2 km
  • Kempas Baru Station - 20 min drive
  • JB Sentral - 29 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Restoran Osman - ‬1 min walk
  • ‪DiVA (Karaoke, Bistro, Club) - ‬1 min walk
  • ‪Restoran Habib - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk

About this property

Swan Garden Hotel

  • Swan Garden Hotel features a rooftop terrace and puts you within a 10-minute walk of Regency Specialist Hospital. Also, University of Kuala Lumpur - Malaysian Institute of Industrial Technology and MARA University of Technology Pasir Gudang Campus are within a short drive.

At a glance

Hotel size

    • 85 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

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Reviews

Swan Garden Hotel Reviews

7.0

Good

7.4

Cleanliness

6.8

Location

7.4

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

overall is good
Verified review

2/10 Poor

I had to change room 3 times because the windows couldn't be closed so mosquitoes were coming into the room. Each room had some issue either with windows or aircon. The room I ended up in was dirty, there was something spilled on the floor and table, and the shower was constantly dripping. The condition of the hotel was very poor.
Verified review

6/10 Good

Bilik memuaskan Dan staff yg sopan
Verified review

10/10 Exceptional

there are restaurants, pharmacy nearby the hotel - very convenient
Verified review

4/10 Fair

booked the toilet is too dirty and not well maintained.
Verified review

4/10 Fair

The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.
Verified review

8/10 Very good

The aircon was a bit noisy. Bathroom not as clean as possible.
Verified review

8/10 Very good

the location, facilities, comfort, the staff, a very peaceful and safe area.
Verified review

8/10 Very good

Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.
Verified review

8/10 Very good

More specific about the toilet attachment.
Verified review

8/10 Very good

Nice hotel with many eateries in the surrounding. The location is convenient.
Verified review

8/10 Very good

Just right for short stay

Very convenience with surrounding walking distance facilities
Verified review

6/10 Good

Near to Uptown so convenient to get variety of food easily
Verified review

2/10 Poor

Extremely Disappointing

On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any
Verified review

6/10 Good

Acceptable hotel to stay

One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.
Verified review

8/10 Very good

Convinience spot while in Masai.

It's sufficient enough for the price. Wi-fi a bit weak.
Verified review

10/10 Exceptional

Two days business in johor

It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.
Verified review

8/10 Very good

Short stay.
Verified review

2/10 Poor

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

6/10 Good