The Old Custom House

Property class: 4
Padstow inn with restaurant and bar/lounge

Choose dates to view prices

The Old Custom House is a great choice for a stay in Padstow. Guests looking for a bite to eat can check out The Old Custom House, which serves seafood and is open for lunch and dinner. Fellow travelers love the helpful staff and location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Non-smoking
The current price is $105
$126 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Double Room (Cosy)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
South Quay, Padstow, England, PL28 8BL

What's nearby

  • Padstow Harbour - 2 min walk - 0.2 km
  • Cornwall National Landscape - 2 min walk - 0.2 km
  • National Lobster Hatchery - 5 min walk - 0.4 km
  • Prideaux Place - 8 min walk - 0.7 km
  • St. Enodoc Golf Club - 9 min drive - 2.3 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 21 min drive
  • St Columb Road Station - 17 min drive
  • Quintrell Downs Station - 22 min drive
  • Roche Station - 27 min drive

Restaurants

  • ‪The Seafood Restaurant - ‬1 min walk
  • ‪The Mariners - ‬17 min walk
  • ‪The Old Custom House - ‬1 min drive
  • ‪Stein's Fish & Chips - ‬3 min walk
  • ‪The Mowhay Restaurant - ‬23 min drive

About this property

The Old Custom House

  • The Old Custom House is a great choice for a stay in Padstow. Guests looking for a bite to eat can check out The Old Custom House, which serves seafood and is open for lunch and dinner. Fellow travelers love the helpful staff and location.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 499 ft (GBP 8.80 per night)

Other information

    • Smoke-free property

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Reviews

The Old Custom House Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, good, and fantastic, with many reviewers praising its quality and quantity. (35 reviews)
  • The restaurant served great food, had a good menu, and provided excellent service. (14 reviews)
  • Parking was conveniently located and affordably priced, with options available nearby. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Breakfast
Food
View
Port
Bar
Bed
Pub

Reviews

Verified review

8/10 Very good

Friendly staff allowing us an earlier check in and bags lifted to our room. Delicious Breakfast and plenty of it. Ideal location right on the harbour and walking distance to town and all the amenities
Verified review

6/10 Good

Great location & staff, the room we had (18) was very tired and extreamly noisy at night, it felt like the people outside & underneath us were in the room.
Verified review

10/10 Exceptional

Fantastic location, brilliant room and wonderful staff. Couldn't have asked for more
Verified review

10/10 Exceptional

Great room and location. Superb breakfast too and friendly staff.
Verified review

8/10 Very good

Great location, nice breakfast, attentive staff
Verified review

10/10 Exceptional

Location perfect, staff very friendly and efficient, breakfast excellent
Verified review

10/10 Exceptional

So much character! Clean room, very friendly staff, great bar lucky to catch live music sea shanties no less. Breakfast was excellent and fresh, location exceptional.
Verified review

10/10 Exceptional

Nice stay

Very good - comfortable room and excellent breakfast
Verified review

10/10 Exceptional

Very nice and comfortable room, easy check-in, breakfast was very nice and the restaurant served great food.
Verified review

10/10 Exceptional

The hotel is in the perfect spot, right in the harbour. The room was massive and well equipped with a lovely view. The building is obviously extremely old which has its limitations on decor etc but we had an amazing time there. Would recommend.
Verified review

8/10 Very good

Lovely for a night away, all you need in one place, room, food, bar!
Verified review

10/10 Exceptional

Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+
Verified review

8/10 Very good

Lovely place to be based to explore padstow from and the breakfast was very good
Verified review

10/10 Exceptional

Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
Verified review

6/10 Good

Great location
Verified review

10/10 Exceptional

Great room overlooking the harbour. The breakfast was freshly cooked and delicious. All staff were friendly and helpful.
Verified review

10/10 Exceptional

Execellent location and room (with a fantastic view of the harbour), and the staff is really friendly.
Verified review

10/10 Exceptional

The staff were so kind and helpful, nothing was too much trouble. The room was comfy with a lovely view of the harbour
Verified review

10/10 Exceptional

Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.
Verified review

10/10 Exceptional

Beautiful view from our window onto the harbour Room was big and tastefully decorated and furnished Friendly staff at check in Very tasty breakfast
Verified review

10/10 Exceptional

We arrived really early but were allowed to check in hours before Everything about the customer service was excellent
Verified review

8/10 Very good

Great breakfast. Comfortable rooms. Very helpful and friendly staff. Lots to see in Padstow. Some noise from the pub in the building at night and carpets could use a refresh, especially in common areas.
Verified review

10/10 Exceptional

Great place!

Fabulous location right on the seafront in Padstow. Very comfortable room and staff were lovely. Breakfast was very good.
Verified review

10/10 Exceptional

Had an amazing stay, for one night, had a steak in the restaurant cooked to perfection the staff were amazing breakfast was amazing, from my phone call in the morning to check out the following morning absolutely five star.
Verified review

10/10 Exceptional

Charming people and atmosphere and lovely service