Hotel Val d'Este

Property class: 2
Saint-Gervais-les-Bains ski hotel with free ski shuttle and ski storage

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Hotel Val d'Este features a free ski shuttle and puts you near winter activities like downhill skiing and cross-country skiing. Continental breakfast is available daily so you can fuel up before hitting the slopes, and the bar/lounge is a perfect spot for après-ski drinks. Skiers will appreciate access to ski storage. The property is just a short walk to public transportation: Saint-Gervais Tramway Station is 9 minutes away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
  • Non-smoking
The current price is $69
$78 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 9 of 9 rooms

Panoramic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Classic Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Panoramic Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Place de l'Eglise, Saint-Gervais-les-Bains, 74170

What's nearby

  • Saint-Gervais Ski Resort - 1 min walk - 0.0 km
  • Pile Pont Expo - 2 min walk - 0.2 km
  • L'Alpin - 11 min walk - 0.9 km
  • St. Gervais Gondola - 12 min walk - 1.1 km
  • Les Thermes de Saint-Gervais - 2 min drive - 1.1 km

Getting around

  • Geneva International Airport (GVA) - 70 min drive
  • Chedde Station - 8 min drive
  • Saint Gervais - Le Fayet Station - 28 min walk
  • Saint-Gervais-les-Bains (XGF-Saint-Gervais-les-Bains Train Station) - 28 min walk
  • Saint-Gervais Tramway Station - 9 min walk
  • Le Fayet Tramway Station - 28 min walk
  • Free ski shuttle

Restaurants

  • ‪La Ferme - ‬30 min drive
  • ‪L'Affiche - ‬2 min walk
  • ‪La Rioule - ‬31 min drive
  • ‪Aux Petits Gourmands - ‬1 min walk
  • ‪Restaurant le Draveur - ‬6 min drive

About this property

Hotel Val d'Este

  • Hotel Val d'Este features a free ski shuttle and puts you near winter activities like downhill skiing and cross-country skiing. Continental breakfast is available daily so you can fuel up before hitting the slopes, and the bar/lounge is a perfect spot for après-ski drinks. Skiers will appreciate access to ski storage. The property is just a short walk to public transportation: Saint-Gervais Tramway Station is 9 minutes away.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
10:00am

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 8:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 3 and younger eat free breakfast

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Free offsite parking within 656 ft

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

Hotel Val d'Este Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as wonderful, good, pleasant, and excellent with a variety of options. (11 reviews)
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Popular mentions

Service staff
Room
Location
Breakfast

Reviews

Verified review

10/10 Exceptional

Mountain view was very nice and the location is perfect!
Verified review

10/10 Exceptional

Great breakfast. Basic rooms but just what we needed
Verified review

10/10 Exceptional

Charming hotel in the heart of the village with walking distance to many restaurants. Ski bus stop around the corner. Breakfast is included. Staff is very friendly and polite.
Hotel - red building
Room with centre view
View from room
Free ski bus
Verified review

10/10 Exceptional

Great location. Lovely breakfast. Very friendly staff.
Verified review

10/10 Exceptional

Excellent comfortable accomodation

Lovely comfortable accommodation in the centre of town surrounded by many busy eating places.
Verified review

8/10 Very good

Check-in time is at 4pm. Staff comes in at that time. Breakfast starts at 8am. The staff that is there to check-in and provide service till 8pm was very helpful and friendly. Rooms are small as it seems to be geared for the skiers. Good location once you get there. Without a car directions are deceiving and the walk is long with trailing luggage. Try to get the bus from the train station which will take you up the mountain (it’s free). This bus can also take you to other near by towns (such as Chamonix).
Verified review

8/10 Very good

Great location, friendly staff.
Verified review

8/10 Very good

Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again
Verified review

8/10 Very good

The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.
Verified review

10/10 Exceptional

The staff were very helpful.
Verified review

10/10 Exceptional

The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again
Verified review

6/10 Good

Wouldn’t choose this hotel again

Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.
Verified review

8/10 Very good

Great breakfast, service and large rooms.
Verified review

10/10 Exceptional

Very nice place top Hotel
Verified review

10/10 Exceptional

Very nice and clean.
Verified review

2/10 Poor

Stay away from this property, and save yourself massive stress of needing to book another hotel on the spot! Probably the worst hotel experience I had in my entire life. Unreliable (literally closed!), unpleasant and aggressive staff, dirty and hot rooms. Expedia check-in info said that check-in time is until 9pm. I’ve arrived at 8:10pm, only to find the hotel door all locked up with the paper stuck to the door saying that they’re open till 8pm. I got no email or text notification about the change of the opening hours. There was an emergency number to call if you arrive outside these hours. I called it twice, no one answered. I contacted Expedia agents immediately, and they called as well - same result, no answer. I was forced to book another hotel in the area for the night. Since my booking at this place was for two nights, I returned the next day after 5 pm to check in for the second night. The person at the reception was extremely aggressive- once he learned that I filed a case with Expedia to get my money back, he tried to rip off my phone from my hand to erase my call history that was my proof that I called the hotel emergency number. I still had no choice but to stay so I went upstairs to my room. Only to find 4 dead flies on the bed, crazy amount of dust everywhere, hair in the shower drain… the room was also extremely hot. I was traveling with my dog so this room was definitely a health risk for a dog. Was forced to buy a night at other hotel. Dreadful!!!
Verified review

6/10 Good

To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.
Verified review

8/10 Very good

Personnel très aimable. L’hôtel est un peu dans son jus, mais la chambre était propre.
Verified review

8/10 Very good

Petit hôtel en plein centre St Gervais
Verified review

10/10 Exceptional

L’hôtel est super bien situé en centre-ville, Permettant de nombreuses balades aux alentours. Parking possible, pas trop loin le soir , dans les rues adjacentes , ou dans le parking souterrain ! Très bon accueil Côté rue, petite ambiance de terrasse le soir , pas trop gênante ! Séjour de trois nuits agréable en août
Verified review

8/10 Very good

Très bien tenu et accueillant
Verified review

10/10 Exceptional

Un séjour agréable, calme et bien placé. Personnel très agréable.
Verified review

8/10 Very good

Rent och fräscht
Verified review

10/10 Exceptional

Ottimo servizio e camere top
Verified review

4/10 Fair

Mauvaise literie en chambre 9 et 11