Heritage Inn Hotel & Convention Centre Cranbrook

Property class: 2.5
Pet-friendly hotel with indoor pool, connected to the convention center, near Tamarack Centre

Choose dates to view prices

When you stay at Heritage Inn Hotel & Convention Centre Cranbrook, you'll be just a 5-minute drive from Tamarack Centre and Cranbrook History Centre. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and breakfast.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Coffee shop/cafe
  • Conference center
  • 6 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services

For families (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
The current price is $80
$93 total
includes taxes & fees
Oct 1 - Oct 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(75 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

A living room with a sofa, a chair, a table, and two lamps.

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a glass-top dining table with chairs.

Executive Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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7.6 out of 10, Good, 1,002 reviews
The price is $68
$79 total
includes taxes & fees
Oct 2 - Oct 3
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About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook Mall - 10 min walk - 0.9 km
  • Balment Park - 12 min walk - 1.1 km
  • Cranbrook History Centre - 2 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪7-Eleven - ‬3 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

  • When you stay at Heritage Inn Hotel & Convention Centre Cranbrook, you'll be just a 5-minute drive from Tamarack Centre and Cranbrook History Centre. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Fitness center
  • An indoor pool
  • Hot tub
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping

Special features

Dining

Skylight Cafe - This café serves breakfast only. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Cranbrook Heritage Inn

Heritage Cranbrook

Heritage Inn

Heritage Inn Cranbrook

Heritage Hotel Cranbrook

Heritage Inn Hotel Cranbrook

Heritage Inn Hotel

Heritage Inn Hotel & Convention Centre Cranbrook Hotel

Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.

Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.

What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness center.

Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an onsite restaurant, Skylight Cafe. The dining venue will be unavailable from September 7 2026 to September 7 2026 (dates subject to change).

What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?

Heritage Inn Hotel & Convention Centre Cranbrook is a short 18-minute walk from Cranbrook History Centre and 9 minutes' walk from Cranbrook Mall.

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Reviews

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

8.2

Staff & service

7.0

Property conditions & facilities

Popular mentions

Breakfast
Room
Service staff
Hot Tub
Restaurant
Bed
Location
Air conditioning
Highways
Value

Reviews

Verified review

10/10 Exceptional

Room was clean, quiet. Breakfast was very good and staff were friendly
Verified review

10/10 Exceptional

Very good value for money, with an excellent and generous breakfast included.
Verified review

8/10 Very good

The beds were super comfy.
Verified review

8/10 Very good

The front desk staff and "events co-ord" were especially good. We have eBikes and won't leave them outside. The staff were very accommodating with storing them each nite in one of the banquet rooms. Enjoyed our 4 nights in Cranbrook.
Verified review

8/10 Very good

The room was old but clean. It is due for some updating but the beds were comfy and no noise issues even though we were near the road. Food special in lounge was really good and the breakfast was good as well.
Verified review

10/10 Exceptional

Staff were amazing and helpful and full of jokes and smiles
Verified review

10/10 Exceptional

The breakfast is very good.
Verified review

8/10 Very good

Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Verified review

8/10 Very good

Nice pool area
Verified review

10/10 Exceptional

We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Verified review

6/10 Good

The venue is looking its age. But it’s clean and comfortable. Even the AC worked!!
Verified review

8/10 Very good

Breakfast was great. Beds were very confortable. Rooms clean but tired. Overall a great stay we would book again.
Verified review

8/10 Very good

Great location great breakfast
Verified review

8/10 Very good

Very comfortable bed. The staff were friendly and courteous. Breakfast diner included several dietary options.
Verified review

8/10 Very good

Good breakfast. Pool and hot tub clean but cool.
Verified review

8/10 Very good

A little dated but clean and met our needs. The full breakfast included was a bonus. Pool and hot tub were okay but dated. Disappointed I couldn’t use the pool/tub at 7:00am when it was supposed to be open because maintenance ‘hadn’t serviced it yet’ and wouldn’t open until 7:15am. Was inconvenient for me. Good location, close to amenities and food, felt safe.
Verified review

10/10 Exceptional

Excellent room; great breakfast; very nice pool!
Verified review

8/10 Very good

Clean room, friendly staff, good breakfast
Verified review

6/10 Good

Rooms were clean and breakfast was good. Hot tub was cold lounge was not open for food or drinks .
Verified review

10/10 Exceptional

Clean and very nice staff. Also very accommodating with helping one person check in before main booking people arrived.
Verified review

6/10 Good

We just stayed for one night, property is older and showing age, could use updating rooms and furniture. Bed was comfortable and the breakfast was a welcome surorise
Verified review

10/10 Exceptional

great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Verified review

10/10 Exceptional

Friendly employees, clean rooms, good beds, good breakfast
Verified review

8/10 Very good

Very walkable to restaurants and the rooms were comfortable and clean
Verified review

8/10 Very good

Good location. Hot tub wasn't hot though.