In the heart of the city, Hotel Grauholz offers a tranquil oasis with a garden and playground. Enjoy in-room WiFi, two on-site restaurants, and bike rentals to explore your surroundings. Guests praise the hotel's multilingual staff.
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063
What's nearby
PostFinance Arena - 5 min drive - 5.8 km
Wankdorf Stadium - 5 min drive - 5.5 km
Bern Expo - 5 min drive - 5.8 km
Paul Klee Museum - 6 min drive - 6.8 km
Bern Rose Garden - 6 min drive - 7.2 km
Getting around
Bern (BRN-Belp) - 22 min drive
Bern Station - 16 min drive
Bern (ZDJ-Bern Railway Station) - 19 min drive
Lyss Station - 20 min drive
Restaurants
Raststätte/Restaurant Grauholz Nord - 7 min walk
Rebstock - 5 min drive
Raststätte / Restaurant Grauholz Süd - 3 min walk
Hotel Bahnhof Zollikofen - 5 min drive
Landgasthof Sternen - 5 min drive
About this property
Hotel Grauholz
When visiting Ittigen, Hotel Grauholz is a great choice to consider. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Other highlights include 2 restaurants, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
62 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
Renovations and closures
The property is closed between December 23 and January 9.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per accommodation, per day
Parking
Uncovered self parking costs CHF 5.00 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Grauholz Ittigen
Grauholz Ittigen
Grauholz
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen
Frequently asked questions
Is Hotel Grauholz currently open?
The property is closed between December 23 and January 9.
Does Hotel Grauholz offer free cancellation for a full refund?
Yes, Hotel Grauholz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grauholz?
Yes, pets are welcome. There's a charge of CHF 10 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Grauholz?
Yes. Self parking costs CHF 5.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Grauholz?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Grauholz?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (10-min drive) is nearby.
What is there to do at Hotel Grauholz and nearby?
Have fun during the warmer months with activities nearby such as hiking. Hotel Grauholz also has a garden.
Are there restaurants at or near Hotel Grauholz?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Grauholz like?
Hotel Grauholz puts you in the heart of Ittigen. Popular attractions include Wankdorf Stadium, which is 6 minutes away by car.
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Reviews
Hotel Grauholz Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, with a lovely buffet spread and a pleasant dining experience. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Bed
Highways
Reviews
Verified
10/10 Exceptional
Aug 31, 2025
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
TRACY
TRACY, 2-night trip
Verified
10/10 Exceptional
Sep 11, 2025
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Basima
Basima, 3-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Had a bit of a hard time getting on the right road to access the hotel. Once there the room and staff were great. In fact in the morning there were 2 buses of people who overwhelmed the breakfast area, literally taking all the food as soon as it came out, leaving nothing for other guests who were not willing to be so pushy. The poor cook and staff were in tears but did an excellent job holding it together. They tried to accommodate those of us not with the foreign travelers on the busses. It was the craziest behavior of people at a breakfast buffet we have ever seen. The staff was excellent in such a weird frenzy.
Toby
Toby, 1-night trip
Verified
8/10 Very good
Jul 17, 2024
Good stay
Excellent location less than ten minutes from the Bern city center. Good breakfast.
Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Tomas
Tomas, 1-night trip
Verified
8/10 Very good
Aug 15, 2023
Hard to get to
Could not get to location with Apple Maps- use Google maps.
Area looks a little rough but rooms are nice and clean and staff were excellent.
William
William, 2-night trip
Verified
6/10 Good
Aug 26, 2025
No AC
The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.
Verified traveler
2-night trip
Verified
6/10 Good
Jul 8, 2025
Clean but very hot rooms in summer
This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise.
It was a high price too for the lack of sleep we had.
The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2025
The free lounge was comfortable and the bath shower was great.
MIZUKI
MIZUKI, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2025
Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option
hikmat
hikmat, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Daily brea
Leyla
Leyla, 2-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Amit
Amit, 1-night trip
Verified
8/10 Very good
May 5, 2023
Hard to locate but nice accommodations
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2022
Fint hotell.
Birger
Birger, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2024
Great experience!
Wade
Wade, 1-night trip
Verified
8/10 Very good
Aug 21, 2025
good, can improve
Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
tuhin
tuhin, 2-night trip
Verified
8/10 Very good
Dec 17, 2022
Comfy and clean
Good hotel to spend the night before travelling onwards. Nice smiley staff.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Great property overall except that it was hard to find the place on maps
Nariman
Nariman, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2023
Enjoyed the free car charging
Quick stop on a longer journey.
Conveniently located by the autobahn.
We charged our electric car on site for free - amazing service.
Hotel was clean and easy to use, just what we needed.
Sam
Sam, 1-night trip
Verified
6/10 Good
Sep 22, 2025
Did not have slippers, kettle, or iron accessible in unit. Double room booked with twin beds however found out that the twin beds were attached so not quite "twin" beds. Expected them to be separated. Average hotel with average continental breakfast
Hodan
Hodan, 2-night trip
Verified
2/10 Poor
Aug 18, 2025
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2023
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2023
Very good
Lingjun
Lingjun, 1-night trip
Verified
6/10 Good
Jul 29, 2025
Okay stay
The air conditioner do not work and hotel staff acknowledged it too and don’t know when it will be repaired which is why i have a low rating on comfort. They could have at least provide a fan and it was not offered.