Crystal Suites

Property class: 2
Motel in Houston

Choose dates to view prices

Crystal Suites puts you within a 10-minute drive of Reliant Stadium and Reliant Park. Guests will have free perks like WiFi and self parking. Also, MD Anderson Cancer Center and Rice University are within a short drive.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $65
$76 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a nightstand, and a modern design.

Double Room, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

A modern bedroom with a bed, bedside table, and a desk with chairs.

Room, 1 King Bed, Jetted Tub

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

A modern hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12962 South Freeway, Houston, TX, 77047

What's nearby

  • Garibaldi Sport Arena - 17 min walk - 1.4 km
  • Reliant Stadium - 8 min drive - 12.3 km
  • George R. Brown Convention Center - 11 min drive - 18.6 km
  • Daikin Park - 12 min drive - 19.7 km
  • Toyota Center - 12 min drive - 19.0 km

Getting around

  • Houston William Hobby Airport (HOU) - 27 min drive
  • Houston, TX (EFD-Ellington Field) - 29 min drive
  • George Bush Intercontinental Airport (IAH) - 43 min drive
  • Kinder Station - 12 min drive
  • M. D. Anderson Station - 17 min drive
  • Houston Station - 30 min drive

Restaurants

  • ‪Buc-ee's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Jack in the Box - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬12 min walk

About this property

Crystal Suites

  • Crystal Suites puts you within a 10-minute drive of Reliant Stadium and Reliant Park. Guests will have free perks like WiFi and self parking. Also, MD Anderson Cancer Center and Rice University are within a short drive.

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

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Reviews

Crystal Suites Reviews

6.4

Good

7.2

Cleanliness

6.8

Location

6.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Companies
Location

Reviews

Verified review

10/10 Exceptional

Quiet tucked away in a quiet place. Fast friendly service and decent prices for the amenities provided
Verified review

10/10 Exceptional

After the hurricane this place offered a more than acceptable, clean and safe stay. Thank you!!
Verified review

10/10 Exceptional

Room was walk on the floor bare foot clean! Excellent cleanliness for a $80 hotel room! Loved it! Strict 2 person requirement per room keeps the hotel nice and quiet as well as absolutely no pets! Which is also a plus for a cheap getaway from the wildlife of Houston! Will definitely come again when I travel back to Houston! Thank you!
Verified review

8/10 Very good

Nice

Facility suited my needs, was clean but attention to bed and couch covers is needed. Gated area with staff over watch of vehicles.
Verified review

10/10 Exceptional

Perfect for what we needed it for Enjoy our stay every time we go
Verified review

10/10 Exceptional

This is visit 4 or 5 and would go back again.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excellent
Verified review

10/10 Exceptional

Very clean
Verified review

2/10 Poor

staff has attitude and makes smart remarks. the room had bed bugs
Verified review

4/10 Fair

Everything so dirty in the room
Verified review

2/10 Poor

Rude Staff

Very rude front desk staff
Verified review

6/10 Good

Ok for a Quick Overnight Stop

The Crystal Suites is what I would classify as a "quick stop on a long trip" if you're on a tight budget. It won't have the amenities you'd expect from a "brand" hotel, but I did feel safe. The property and the parking lot were very well-lit. There aren't any frills. I had to go to the office to get my morning coffee, but there was a frig and micro wave in the room.
Verified review

2/10 Poor

The staff was very rude. I tried to extend my stay and the guy behind the desk said i couldn't use the company card because it wasn't in my name. He did like that i went through the app to make my reservation.
Verified review

8/10 Very good

N/A
Verified review

4/10 Fair

Check in was through a really thick glass. The staffer checking me had no greeting smile and no words of welcome. His only words were spoken in a thick accent (possibly from India): "Driving License" ... no please and thank you. Perhaps English was not his forte? But courtesy? Pleasantness? Those have nothing to do with ethnicity. Altho' the room was very spacious, it was sooooo drab and gloomy inside - no pictures on the wall. The walls were a gloomy pale blue. The furniture looked second-hand and cheap. I had asked for a No Smoking when booking on line. I did not get this. There were ashtrays (emptied and matchbooks in the room). The cheesy, cheap blanket had a cigarette burn hole on it. The TV programming availability was years old with only a few channels available. The bathtub was chipped in places, exposing black. Evidence of mold on the tub/shower faucet. Altho' its LOCATION convenient for this past visit, I will NOT be going back there.
Verified review

4/10 Fair

No es bueno el hotel

Nadie en recepción, no claras reglas
Verified review

10/10 Exceptional

This is my 5th or 6th time staying here. It is perfect for quick stays. Always clean, convenient, and the staff is friendly.
Verified review

2/10 Poor

By far the rudest people
Verified review

10/10 Exceptional

They guy are nice and very friendly!
Verified review

10/10 Exceptional

Very nice room

The room was very nice and clean and very comfortable. Loved the design and layout of the bed. Was very comfortable and very nice and affordable.
Verified review

10/10 Exceptional

Good customer service and it’s a good place if you want somewhere quiet and for a good price. Would stay again
Verified review

2/10 Poor

This place and location is horrendous. The staff is super rude and Impatient. There’s hardly any parking available. And the rooms are very underwhelming
Verified review

4/10 Fair

Worst hotel service

First and foremost i booked this hotel because it said it was pet friendly. I arrived to the hotel to check in around 10pm. As I walked up to the window, the attendant stares at me upset. I have my ID ready and let him know i had already booked and paid a room in advance. He got an attitude about it and started yelling at me telling me i havent paid yet. He begins to tell me i havent paid before he even checks the computer for my info. After about 3 mins of arguing and trying to make him understand to check first before he makes assumptions he finally did and checked me in. I asked him about the dog policy he said they were not allowed. Even thogh the website clearly says theyre allowed here. So i had no choice i still brought them in but not til later on that night. I had also asked about late check out he said i would have to do it in the morning. So after all this he saw me thru camera sneaking in the dogs and started calling my room.By this time its already 2am. He told me it was a $20 pet fee. He could of just told me that from the beginning. So i paid my extra $20 i go back to my room. Not even 5 mins later he is knocking on my door aaking me to sign something else. I signed it. But then he was trying to charge me anothet additional $10 for my other dog. When he already knew i had two dogs. (One is a full grown the other just a puppy.) After a long night i managed to get a little rest. In the morning around 10 i called for a late check out they said it would b 30$ xtra
Verified review

2/10 Poor

rude management overreaching unreasonable rules

Be warned! This motel is on some sort of power trip. For some reason they will not allow you to have anyone else in your room if they are not a registered guest. I booked the room for coworkers and had to leave and get a room at another location. The booking page does not mention this and with no refunds you will be stuck to deal with management who are not very understanding.