MacArthur Inn provides a warm and inviting atmosphere with a coffee shop/cafe where you can sip on your favorite brew. Enjoy the convenience of self parking, dry cleaning/laundry services, and a front-desk safe for secure storage.
MacArthur Inn is a great choice for a stay in Narrows.
At a glance
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Hotel size
25 rooms
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Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Onsite self parking (fees apply)
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Other information
Designated smoking areas
Property amenities
Food and drink
Coffee shop
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch plasma TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Partially open bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 8.50 per room, per stay
Resort fee inclusions:
Housekeeping
Internet access (may be limited)
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for USD 10 per day
Parking
Self parking is available for an extra charge
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
Also known as
MacArthur Inn
MacArthur Inn Narrows
MacArthur Narrows
MacArthur Inn Narrows, Virginia
MacArthur Inn Narrows Virginia
MacArthur Inn Hotel
MacArthur Inn Narrows
MacArthur Inn Hotel Narrows
Frequently asked questions
Does MacArthur Inn offer free cancellation for a full refund?
Yes, MacArthur Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MacArthur Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MacArthur Inn?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at MacArthur Inn?
You can check in starting at 3 PM. Check-out time is 11 AM.
What's the area around MacArthur Inn like?
MacArthur Inn is a short 3-minute walk from New River and 20 minutes' walk from Jefferson National Forest.
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Reviews
MacArthur Inn Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
8.0
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 30, 2019
I loved the bluegrass and gospel music jamboree that they had on Thursday night.
Verified traveler
1-night trip
Verified
2/10 Poor
Oct 29, 2019
I arrived at 2:45 pm and no one there. Called staff and got answering machine. Finally left at 3:20.
Verified traveler
1-night trip
Verified
4/10 Fair
Oct 7, 2019
The owner and the desk person were very nice but the hotel smelled of cigarettes and there was no hot water. Was told to let it run for 5 minutes and it would be fine. Let it run for 10 with nothing. Since we were going hiking it wasn’t a huge deal but a shower would have been nice.
Verified traveler
1-night trip
Verified
2/10 Poor
Sep 22, 2019
Got there and was told I didn’t have a room computer was down showed confirmation number Didn’t matter
Verified traveler
1-night trip
Verified
2/10 Poor
Sep 15, 2019
Really looked promising from the outside and had lots of good reviews. Come to find out, this place caters to hikers of the Appalachian Trail which is where the good reviews come from. We ended up checking out after a few hours at a rehearsal dinner elsewhere and just driving the hour and 15 minutes home for the night because the room was so poor. Bed was squeaky and you could feel the springs underneath. Walls were stained and some in the hallway were lacking paint. The whole place including our room smelled musty and smoky. Toilet and tub need replaced or resurfaced. Both were badly stained. There was no way we could have comfortably stayed the night here. Total waste of time and money.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 25, 2019
Great historical inn. Very pretty building outside and in. The owner is super friendly and will tell you all sorts of information about the place, as he is the one that saved it and restored it. He’ll also play you a song on his restores juke box. Room was nice and clean. Air worked well. Bed was firm but comfy. Softest towels ever! Only issue was it took awhile for the shower water to get hot (maybe it was just a fluke that night), and it would be nice to have an individual coffee machine/cups in the room. Other than that, great stay.
Verified traveler
1-night trip
Verified
2/10 Poor
Jul 25, 2019
Very run down on the interior. Beautiful on the outside. No safety locks on room doors.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 22, 2019
Fun stay
This is a fun place. The host is friendly and entertaining. We plan to stay there again. Very reasonable rates.
Sherry
Sherry, 1-night trip
Verified
8/10 Very good
Jul 11, 2019
Property owner was very kind and accommodating. He is in the process of remodeling to make it even nicer. Loved the history and the historical feel of the place. We definitely felt welcome. Room cool and clean
Verified traveler
2-night trip
Verified
2/10 Poor
Jul 1, 2019
No one at home
No one was at the desk I was unable to get a room
James
James, 1-night trip
Verified
8/10 Very good
May 22, 2019
Fun and friendly welcome at check-in. Surprise demo of 1947 juke box music by the inimitable Ella Fitzgerald. Lots of info about local area. Interesting history of Inn.
Joan S
Joan S, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2019
Allen is a great host.
Everything a thtu hiker needs is with throwing distance.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 1, 2019
Very interesting proprietor. Knows a lot about the area. a bit unorthodox in his approach but has a vision.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 27, 2018
Would love to stay there again anytime.
We arrived super late. But there was someone to take care of us and provided wonderful accommodations. This place should be o. The National Historic Register! Very friendly staff and we cornered the Inn proprietor and got to hear a lot more of the history which was very cool. The town lights and decorations for the holidays made it extra special.
joe
joe, 1-night trip
Verified
6/10 Good
Oct 28, 2018
Room was pretty tight - 2 beds, a night table, dresser and a TV. Did have a mini fridge. Bathroom & shower in particular was very small. It was comfortable enough and fine if you’re hiking, hunting or fishing the area. They have dinner & local music every Thursday that I missed unfortunately but sounds like fun. Beautiful part of Virginia too!!
Verified traveler
4-night trip
Verified
8/10 Very good
Oct 26, 2018
Cozy and friendly
Hotel is a nice place and I would recommend to anyone passing through. Rooms are small but clean and comfortable. Owners are very friendly and helpful with directions to areas around the area. The room are a bit dated but it adds to the experience. I would definitely stay again. The area around the hotel has a very small town charm and the creek leading in is beautiful. There is also a duck pond with a beautiful small waterfall.
Michael
Michael, 2-night trip
Verified
2/10 Poor
Oct 13, 2018
Noisy uncomfortable and sketchy. The smoke detector was beeping all night because the battery was low. Got some sleep by plugging my ears.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Sep 25, 2018
A grand old place! I arrived late, and my key was sitting out for me, along with a hand-written map showing how to get to my room. Definitely an olde-timey feel to this hotel, but comfortable and secure. The plumbing could probably stand to be upgraded a bit, but really, that added to the charm. Wifi was great. Some friends were staying at a well-known hotel, which shall remain unnamed, up a nearby mountain, where there's no air conditioning! Imagine! I was VERY happy to have chosen the MacArthur Inn!
Peter
Peter, 1-night trip
Verified
8/10 Very good
Aug 19, 2018
Character
The Hotel was nice building with character but it could use some TLC
Jeanne
Jeanne, 1-night trip
Verified
6/10 Good
Jun 24, 2018
Water took forever to get hot, no in room phone, no hair dryer in room. Found out only 2 hair dry dryers for the entire inn.
Lasttime
Lasttime, 1-night trip
Verified
6/10 Good
Jun 15, 2018
Quaint but unexpected upcharge for booking online.
Quaint hotel. The staff, and especially, Allen, the owner, were very friendly, helpful and accommodating. It was a bit confusing when we asked if there would be coffee or breakfast available in the morning and did not receive a straight answer one way or the other...there wasn't so we ended up at Burger King. Not a whole lot in the immediate area within walking distance.
HEADS UP! They charged an extra $8.50 dollar fee per room (over what was stated on my hotels.com receipt) for booking through hotels.com! This took me by surprise as I have never paid this type of premium before and not been advised by hotels.com that it would be assessed. I will be following up with hotels.com to understand why this happened.
Joseph
Joseph, 1-night trip
Verified
8/10 Very good
May 16, 2018
Not much in the town, but the owner was extremely personable and fun to talk to. Good place if you just need a place to stay for the night when passing through.
T
T, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2018
Love it here
Everything was perfect upon arrival. Check in was swift and easy, and they had a bunch of recommendations of things to do and how to hike the trail. Welcoming town and friendly community. Loved my stay.
Monique
Monique , 1-night trip
Verified
10/10 Exceptional
Feb 5, 2018
A delightful escape from chain hotels
I thoroughly enjoyed my stay here. The building is old but has great character. The room was simple but furnished with antiques giving it a home like feeling The bed was very comfortable. The bathroom was clean everything worked, the towels we're soft. The desk clerk was friendly and helpful. And the climate control was good. Finally the town is nestled in the beautiful New River Valley.
Charles
Charles, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2017
Nice old hotel with history
I found staff was nice, the gentleman with a great mustache knew the history of the building.
I had large room, nicely done.
I look for good access - not far beyond Blacksburg, off the freeway, over the overpass bridge, right there.
I want clean rooms and linens - very nice; I want a nice comfortable bed - which I had.
Wi-Fi was very good, TV was excellent. Double pane windows meant the room was fairly quiet.
With this hotel, I was looking for an Older but Renovated Hotel with it's charm, and this had it - Very nice woodwork, great history, nice building. I had read the reviews, and there were mostly good with a couple not so. Like most old buildings, I did have to wait for the water to heat up in the morning, and there were some creaks, but overall I thought it was excellent renovated Hotel.
Another thing to consider was the price was very reasonable, and the other hotels I had on the trip at that price point were really not very good, while this one was.