I pulled up and the property looked abandoned. It had snowed the night before, and at 5:00pm when I arrived, the driveway was still not plowed. It was difficult to determine which door was the reception area, and there were no lights on. It was also apparent I would have been the only guest.
Basically the whole place was sketchy and made me very uncomfortable.
I had pre-paid for the room through expedia with a requirement to cancel a day or two before arrival for a refund. But how can I be held to that since I did arrive with the intention to stay, but only after seeing this place did I want to cancel for my own safety ?
To their credit, the person checking me in, when I expressed my concerns, said they would not hold me to the reservation and would refund my money. They said the credit would have to be managed through Expedia though, and they would approve it.
This is not what happened. The Manager of the property whom I later spoke with basically refused to honor what their employee committed to. Effectively they stole the money from me as I did not use their services, but they kept my money.
The place is old and run down, but the price reflects that. I was not expecting a 5 star establishment, but I would have expected at the very least, a safe environment. This place and the people running this place are to be avoided.