Gran Hotel Xalapa

Property class: 4
Xalapa hotel with outdoor pool and restaurant

Choose dates to view prices

When visiting Xalapa, Gran Hotel Xalapa is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Bar
The current price is $54
$64 total
includes taxes & fees
Oct 24 - Oct 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, and a telephone.

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

7.0 out of 10
Good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with two beds, a chair, a table, and a window with curtains.

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Suite, 1 King Bed (Master)

A hotel room with a bed, bedside table, lamp, and a bathroom visible through an open door.

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet friendly
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  • Free WiFi
7.6 out of 10, Good, 494 reviews
The price is $46
$54 total
includes taxes & fees
Nov 2 - Nov 3
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About the neighborhood

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 2 min walk - 0.2 km
  • State Theatre - 10 min walk - 0.9 km
  • Juarez Park - 13 min walk - 1.2 km
  • Xalapa Cathedral - 15 min walk - 1.3 km
  • Palacio de Gobierno - 15 min walk - 1.3 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 25 min drive
  • General Heriberto Jara Intl. Airport (VER) - 110 min drive

Restaurants

  • ‪Maíz & Trigo - ‬4 min walk
  • ‪Helados Yeti (Helados y Crepas) - ‬5 min walk
  • ‪Tom Mix - ‬5 min walk
  • ‪Antojitos López - ‬6 min walk
  • ‪Churrería de Xalapa - ‬7 min walk

About this property

Gran Hotel Xalapa

  • When visiting Xalapa, Gran Hotel Xalapa is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Gran Hotel Xalapa Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Staff, clean room and hotel en general.
Verified review

4/10 Fair

Noise from renovations in the hotel was considerable.
Verified review

10/10 Exceptional

1
Verified review

8/10 Very good

Yes
Verified review

10/10 Exceptional

yes i like it
Verified review

4/10 Fair

Let me talk
Verified review

6/10 Good

.
Verified review

8/10 Very good

It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation.
Verified review

8/10 Very good

Ok
Verified review

4/10 Fair

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Verified review

8/10 Very good

es un hotel agradable con un personal excelente un servicio le pondría en general 9
Verified review

8/10 Very good

Buena habitación, mejorar con amenidades:cafetera,plancha ,café, té
Verified review

4/10 Fair

Hotel ya viejo, alberca en malas condiciones, falta de limpieza, los salones de eventos no están tan aislados de algunos cuartos y se escuchaba todo en mi habitación y hasta en la madrugada. Las habitaciones no tienen planchas, pocos conectores de luz, etc etc
Verified review

6/10 Good

Alberca limpia, pero muy alejada de las habitaciones
Verified review

8/10 Very good

Buen lugar para hospedarse, instalaciones antiguas, pero en buenas condiciones (renovarse es vivir) Alimentos buenos en servicio y sazón. Aire acondicionado muy ruidoso
Verified review

6/10 Good

No me gustó que reserve un cuarto con cama Kim zise y me dieron otra con dos camas sencillas
Verified review

10/10 Exceptional

Es un hotel muy amplio con alberca y cerca del parque Los Tecajetes que es precioso.
Verified review

2/10 Poor

Es increíble que un hotel tan emblemático este tan descuidado, no habia aire acondicionado en todo el hotel, no puede ser, si tuvieran la amabilidad de avisar antes de cobrarte estaria bien, la comida del desayuno, solo diré que comible, la alberca tenía una aspecto sucio ni ganas de meterse de hecho no vi a nadie nadando. No vuelvo a ese hotel, lastima No vayan
Verified review

2/10 Poor

El hotel está viejo y descuidado. Indican que tienen aire acondicionado y no es asi, el personal no resuelve el tema, ofrecen ventiladores y ni eso dan. Las regaderas sale el agua para todos lados y tiene varios detalles que denotan el descuido y falta de mantenimiento del hotel. El personal no es empatico e incluso grosero. Jamás volvería
Verified review

8/10 Very good

El hotel en general es bueno y la habitación cómoda. Cerca del centro, lo cual es muy bueno. Tiene estacionamiento. El único aspecto incómodo fue que el baño se inunda. Por lo demás, me parece recomendable.
Verified review

6/10 Good

El personal es muy amable. El bufete de buen precio y rico. El cuarto está bien pero nos dieron una habitación cuya ventana daba directo al área de mantenimiento. Antes de las 7 am empezaban ruidos de cubetas y gente hablando en la noche después de las 10:30 todavía se escuchaba ruido. La alberca no la pudimos disfrutar porque estaban limpiando alrededor con todas las mesas y silllas volteadas a las 10:30 de la mañana. Deberían hacerlo o más temprano o más tarde. El segundo día que estuvimos no hubo agua caliente en todo el hotel!! Solo lo arreglaron después de la 1 pm. Una pena que esté tan mal mantenido el hotel porque está muy bien ubicado.
Verified review

10/10 Exceptional

Bueno
Verified review

8/10 Very good

Le falta calefacción a los cuartos
Verified review

6/10 Good

Personal amable, la habitación en condicines óptimas. Lo que no me agrado es que noa dieran una habitación muy alejada y en el segundo piso. Generalmente me han dado mas cerca del lobby y en el.primer piso
Verified review

8/10 Very good

La habitación y limpieza bien pero el personal de recepción llega ser poco amable