Experience the warmth of Quest Mackay on Gordon, where modern luxury meets tropical charm. Relax by the outdoor pool or sip a coffee at the café while you enjoy stunning views from the terrace. With a gym, bar, and helpful staff previous guests have loved this hotel near Queens Park Orchid House.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Housekeeping on weekdays
Near the beach
Outdoor pool
Fitness center
Self parking
Room service
Spa services
Business center
Terrace
Air conditioning
Front-desk safe
Vending machine
Feel at home (6)
Cookware, dishware, and utensils
Connecting/adjoining rooms available
Television
Terrace
Laundry facilities
Coffee/tea maker
The current price is $120
$120
$132 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Work meets relaxation
The hotel offers a business center and meeting room for productivity, while the spa services and gym provide perfect post-work unwinding.
Fresh breakfast fare
Start the day right with cooked-to-order breakfast at this hotel. Morning cravings meet chef-crafted specialties for a perfect wake-up call.
Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
Bluewater Lagoon - 15 min walk - 1.3 km
Caneland Central - 15 min walk - 1.3 km
Harrup Park - 3 min drive - 2.2 km
Getting around
Mackay, QLD (MKY) - 8 min drive
Mackay Station - 10 min drive
Nabilla Station - 21 min drive
Mapalo Station - 25 min drive
Restaurants
McDonald's - 10 min walk
Mojos - 7 min walk
Metropolitan Hotel - 1 min walk
Woodman's Axe - 6 min walk
The Dispensary - 5 min walk
About this property
Quest Mackay on Gordon
Quest Mackay on Gordon puts you in a great location, within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. Guests can take a dip in the outdoor pool and indulge in spa services. A fitness center and a terrace are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
115 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (AUD 15 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting room
Conference space
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Fitness center
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
DVD player
42-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Laundry detergent
Sleep well
Premium bedding
What to enjoy
Balcony
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Stovetop
Toaster
Cookware, dishes, and utensils
More
Housekeeping on weekdays
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Parking
Self parking costs AUD 15 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay
Frequently asked questions
Does Quest Mackay on Gordon offer free cancellation for a full refund?
Yes, Quest Mackay on Gordon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quest Mackay on Gordon?
Yes, there's an outdoor pool.
Are pets allowed at Quest Mackay on Gordon?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Mackay on Gordon?
Yes. Self parking costs AUD 15 per day. Parking spots may be limited.
What are the check-in and check-out times at Quest Mackay on Gordon?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability).
What is there to do at Quest Mackay on Gordon and nearby?
Quest Mackay on Gordon has an outdoor pool and a fitness center, as well as spa services and a picnic area.
Does Quest Mackay on Gordon have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Quest Mackay on Gordon like?
Quest Mackay on Gordon is a short 17-minute walk from Bluewater Lagoon and 18 minutes' walk from Caneland Central.
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Reviews
Quest Mackay on Gordon Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool was great, heated to a lovely temperature and a good size. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Apartment
Food
Amenities
Reviews
Verified
10/10 Exceptional
Feb 27, 2026
Room is good, staff were really friendly
Judith
Judith, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Great place to stay, very quiet and clean
Bevan
Bevan, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Amazing helpful staff, very clean room, great ym and bbq area, great position
karen
karen, 5-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Always a pleasure to stay at quest. Great service and the amenities are always great.
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2026
I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day.
There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too.
Overall, it’s a comfortable, welcoming place to stay and always a great experience.
JANE
JANE, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Clayton
Clayton, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Great room
Good pool area
Close to main area
Nick
Nick, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Mathew
Mathew, 2-night trip
Verified
8/10 Very good
Jan 23, 2026
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Melanie
Melanie, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
laura
laura, 5-night trip
Verified
10/10 Exceptional
Dec 10, 2025
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Mia
Mia, 2-night trip
Verified
8/10 Very good
Nov 10, 2025
Clean room and friendly staff
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Lucinda
Lucinda, 6-night trip
Verified
10/10 Exceptional
Dec 29, 2025
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Jasmin
Jasmin, 5-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Good location, good size room, comfy bed!
Geraldine
Geraldine, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Absolutely loved our stay the staff were amazing
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Reception staff were amazing. Very friendly and helpful
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always.
Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.
Peter W
Peter W, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Close to everything. Friendly staff. Good size room.
Margie
Margie, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Nice room and loved the amenities and proximity to the rest of town.
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Jul 10, 2025
A great place to stay. Staff accommodated our request for a late check out. Highly recommended.
Clive
Clive, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2025
Friendly helpful staff, clean and spacious apartment.
Tony
Tony, 3-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2023
Really helpful staff who did a lot to support our stay