Four Points by Sheraton Johor Bahru

Property class: 4
Masai hotel with indoor pool and restaurant

Choose dates to view prices

When you stay at Four Points by Sheraton Johor Bahru, you'll be within a 15-minute drive of AEON Tebrau City and KSL City Mall. Guests can take a dip in the indoor pool or grab a bite to eat at The Mesh, which serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a children's pool are other highlights. Fellow travelers say good things about the room service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is $81
$90 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a bed, bench, bedside table, and a flat-screen TV.

Deluxe Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, a TV, a window with curtains, and a brick wall.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a sofa, a round table, a desk, and artwork on the walls.

Premium Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and artwork on the walls.

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Balcony

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a view through a window.

Apartment, 3 Bedrooms, Balcony

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Apartment, 1 Double Bed, Balcony

Living area

Family Apartment, 1 Double Bed, Balcony

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

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The price is $110
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Oct 25 - Oct 26
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About the neighborhood

Map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750

What's nearby

  • MARA University of Technology Pasir Gudang Campus - 5 min drive - 3.0 km
  • Permas Jaya Mini Stadium - 6 min drive - 6.0 km
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 8 min drive - 6.4 km
  • AEON Tebrau City - 11 min drive - 10.0 km
  • Toppen Shopping Centre - 11 min drive - 10.4 km

Getting around

  • Senai International Airport (JHB) - 43 min drive
  • Seletar Airport (XSP) - 47 min drive
  • Singapore Changi Airport (SIN) - 59 min drive
  • Kempas Baru Station - 18 min drive
  • JB Sentral - 27 min drive

Restaurants

  • ‪Restoran Al-Alif - ‬15 min walk
  • ‪Restoran Ho Hup - ‬3 min drive
  • ‪Zus Coffee Jalan Lembah 16 - ‬11 min walk
  • ‪Mr Lok Lok - ‬11 min walk
  • ‪Restoran Afrin - ‬12 min walk

About this property

Four Points by Sheraton Johor Bahru

  • When you stay at Four Points by Sheraton Johor Bahru, you'll be within a 15-minute drive of AEON Tebrau City and KSL City Mall. Guests can take a dip in the indoor pool or grab a bite to eat at The Mesh, which serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a children's pool are other highlights. Fellow travelers say good things about the room service.

At a glance

Hotel size

    • 150 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2026
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Window screens

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Mesh - This café serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 64.80 for adults and MYR 43.20 for children

Children & extra beds

  • Rollaway beds are available for MYR 130.0 per stay

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Frequently asked questions

Does Four Points by Sheraton Johor Bahru offer free cancellation for a full refund?

Yes, Four Points by Sheraton Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Johor Bahru?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Four Points by Sheraton Johor Bahru?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points by Sheraton Johor Bahru?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Johor Bahru?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Four Points by Sheraton Johor Bahru and nearby?

Four Points by Sheraton Johor Bahru has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Four Points by Sheraton Johor Bahru?

Yes, there's an onsite restaurant, The Mesh.

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Reviews

Four Points by Sheraton Johor Bahru Reviews

7.2

Good

7.0

Cleanliness

6.2

Location

7.4

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The building is well maintained and clean.
Verified review

8/10 Very good

The hotel was satisfactory and the staff were all friendly and helpful :)
Verified review

10/10 Exceptional

Check in is straight forward. Basement parking is available, however if you are traveling with kids & luggages, better to drop off at lobby before going to the basement, otherwise you have to carry your items through some staircase before reaching the lift. Room is exceptionally big because you have a living area with sofa & table. The TV is big with clear picture and can connect to your Netflix account. The TV is mounted on a wall that can be turned either facing the bed or the living area, which is cool. Breakfast is good, however the choices are not as widespread as Hilton or Renaissance. There is a proper ironing board with steam iron which is absolutely useful if you are on a business trip. If you have to stay in Pasir Gudang, this is the best choice apart from Renaissance, unless you don’t mind traveling to JB for extra options like Hilton or Amari.
Verified review

6/10 Good

very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Verified review

10/10 Exceptional

Good service, excellent breakfast, well maintained rooms
Verified review

10/10 Exceptional

Room was clean and spacious
Verified review

10/10 Exceptional

Stay at aman sari resort

Very happy
Verified review

6/10 Good

Huge area of improvement l must say….
Verified review

6/10 Good

We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Verified review

10/10 Exceptional

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Verified review

4/10 Fair

Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Verified review

10/10 Exceptional

👍
Verified review

10/10 Exceptional

👍
Verified review

4/10 Fair

The receptionist request for extra tax!! I said tax included in the inline payment
Verified review

6/10 Good

그저 그럼

위생이 그리 좋지 않음
Verified review

2/10 Poor

bad stay....no more next time

no hot water for shower got mosquito in the room
Verified review

6/10 Good

Aircond noisy, could not get a good sleep.
Verified review

6/10 Good

The appropriate location
Verified review

4/10 Fair

Facilities are not well maintained, staff look incompetent and lost at times
Verified review

8/10 Very good

Sangat selesa
Verified review

10/10 Exceptional

Selesa dan sesuai bagi tujuan riadah atau bisnes
Verified review

2/10 Poor

Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Verified review

6/10 Good

Why are there no toothbrush?
Verified review

2/10 Poor

Bad services
Verified review

8/10 Very good

Ok.. Tetapi ada lipas mati dlm bilik air mnyebabkn anak saya takut nk masuk.