Quest on Queen is perfectly positioned near the vibrant Commercial Bay and DFS Galleria Auckland. Unwind with in-room WiFi, get active at the gym, or utilize laundry facilities - this aparthotel has everything you need for a seamless stay; guests rave about the helpful staff and ideal location.
62 Queen Street, Auckland Central Business District, Auckland, 1010
What's nearby
Queen Street Shopping District - 2 min walk - 0.2 km
University of Auckland - 3 min walk - 0.3 km
Queens Wharf - 3 min walk - 0.3 km
Sky Tower - 8 min walk - 0.7 km
SkyCity Casino - 8 min walk - 0.7 km
Getting around
Auckland Intl. Airport (AKL) - 29 min drive
Auckland Britomart Station - 4 min walk
Auckland Remuera Station - 7 min drive
Auckland Kingsland Station - 7 min drive
Gaunt Street Tram Stop - 14 min walk
Halsey Street Tram Stop - 14 min walk
Daldy Street Tram Stop - 16 min walk
Restaurants
Burgerfuel - 1 min walk
Taco Bell - 1 min walk
Mr Murdoch’s - 2 min walk
The White Lady - 1 min walk
Angus Steak House - 2 min walk
About this property
Quest on Queen
You'll be in a fantastic location at this aparthotel, just a 5-minute walk from Auckland Ferry Terminal and Queen Street Shopping District. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and Smart TVs. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Gaunt Street Tram Stop is 14 minutes and Halsey Street Tram Stop is 14 minutes.
At a glance
DONE
Property size
36 apartments
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Lift upgrades are currently in progress. As a result, lift access is unavailable and guests will need to use stairs to reach their rooms. Rooms are located between the 4th and 6th floors.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Check-out instructions
The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 951 ft (NZD 40 per night); reservations required
VPN_KEY
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Internet
Free WiFi
Parking and transportation
Offsite parking within 951 ft (NZD 40 per night); reservations required
Family friendly
Cribs (infant beds): NZD 10.0 per night
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Toaster
Dining
Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 15 for adults and NZD 15 for children
Bedrooms
1 bedroom
Premium bedding
Bed sheets provided
Rollaway/extra beds: NZD 30.0 per day
Bathrooms
1 bathroom
Shower
Hydromassage showerhead
Towels provided
Hair dryer
Free toiletries
Shampoo
Living spaces
Living room
Sitting area
Entertainment
32-inch Smart TV with digital service
Outdoor areas
Balcony
Laundry
Dryer
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
36 rooms
16 floors
1 building
Built in 2006
Fees & policies
Mandatory fees
The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 15 for children
Credit card charges are subject to an extra charge of 2.5 percent
Renovations and closures
The property will be renovating from May 5 2026 to June 1 2026 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Children & extra beds
Cribs/infant beds are available for NZD 10.0 per night
Rollaway beds are available for NZD 30.0 per day
Parking
Parking is available nearby and costs NZD 40 per night (951 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland
Frequently asked questions
Does Quest on Queen offer free cancellation for a full refund?
Yes, Quest on Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Quest on Queen and nearby?
Recommended spots to visit include Queen Street Shopping District (1-min walk) and Commercial Bay (2-min walk), along with Auckland Ferry Terminal (4-min walk) and St. Patrick's Cathedral (5-min walk).
Does Quest on Queen have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does Quest on Queen have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Quest on Queen like?
Quest on Queen is in Auckland Central Business District, a short 4-minute walk from Auckland Britomart Station and 4 minutes' walk from University of Auckland. Travelers love the aparthotel's prime location.
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Reviews
Quest on Queen Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Location
Room
Service staff
Bathroom
Cities
Kitchen
Walking
Dryer
Apartment
Balcony
Reviews
Verified
8/10 Very good
Mar 3, 2026
Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Good walkable area. Clean and comfortable room.
Matthew
Matthew, 1-night trip
Verified
8/10 Very good
Nov 28, 2025
For the location and price, this was an excellent choice.
Lynette
Lynette, 1-night trip
Verified
8/10 Very good
Dec 10, 2025
Good small central location
Lorne
Lorne, 2-night trip
Verified
8/10 Very good
Mar 8, 2026
The apartments were spotless. The reception staff were very friendly and helpful. You are right in the middle of the shopping area and very close to Sky City. Also easy access to the Viaduct Harbour area.
If you are staying on a Friday or Saturday evening, be prepared for loud music and noisy drinkers until 4.30am. We were in a B apartment so that was the corner of the building closest to the bars in Fort St. A C or D apartment may make this easier on you.
Glyn
Glyn, 3-night trip
Verified
8/10 Very good
Nov 2, 2025
Room very clean and staff helpful and smiling.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Spotless room, excellent location. Staff was super friendly.
Elizabeth
Elizabeth, 16-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Catriona
Catriona, 1-night trip
Verified
8/10 Very good
Sep 14, 2025
Great for proximity to food places in the city
Norie
Norie, 2-night trip
Verified
8/10 Very good
Dec 16, 2025
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
August
August, 3-night trip
Verified
8/10 Very good
Nov 17, 2025
Very Good situation.
Staff Very Nice
Good value for money
Pamela
Pamela, 3-night trip
Verified
8/10 Very good
Oct 23, 2025
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Carol
Carol, 1-night trip
Verified
6/10 Good
Jan 26, 2026
The apartment is a little dated, the gym wasn't onsite and was closed for the majority of my stay - not their fault, but one of the major reasons I chose to stay there. There was a really bad smell coming from the pipes and I had to leave the fan in the bathroom on for the whole 12 days I was there.
The staff were lovely though throughout my stay. From the front desk to the housekeeping - they were incredible and deserve 5 stars.
Jordan
Jordan, 12-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Excellent!
The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting.
Even with the somewhat self-sufficient approach, the available service was fantastic.
The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated!
As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location.
Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Josh
Josh, 2-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Didn’t dine in but everything else was excellent
Winnie
Winnie, 1-night trip
Verified
8/10 Very good
Sep 16, 2025
Great location
Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Brian
Brian, 1-night trip
Verified
8/10 Very good
May 29, 2025
Very easy to check in, with great welcome and staff.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Clean room
Facilities staff
Pravin
Pravin, 1-night trip
Verified
8/10 Very good
Jan 12, 2025
Easy place to stay within walking distance to everything. Rooms are nice and affordable
Conrad
Conrad, 1-night trip
Verified
8/10 Very good
Oct 5, 2025
We had late check in, after staff is off property. But with a phone connection and code for a lock box, entry was smooth. Lots a shops and eating stops in the area. Some noise from outside area.
Kent
Kent, 2-night trip
Verified
8/10 Very good
Feb 21, 2025
Nice clean apartment easy access to everything friendly staff.
Sue
Sue, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2024
Very friendly staff good location
AJ
AJ, 1-night trip
Verified
10/10 Exceptional
May 20, 2024
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Conrad
Conrad, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Great location and close to the harbor
Jack
Jack, 5-night trip
Verified
8/10 Very good
Oct 17, 2025
One week business trip
Good size apartment in the middle of the city. Parking in a separate location but still easy. Great staff who really know their job and are very helpful. The bedroom curtains don’t block out any light at all so difficult to sleep. Please fix this! It is getting a bit old and tired but still all ok. Will stay here again.