Plum Carlton Serviced Apartments

Property class: 3
Hotel within easy reach of Melbourne Central

Choose dates to view prices

Plum Carlton Serviced Apartments offers a great location, putting you within just a 10-minute walk of Melbourne Central and Queen Victoria Market. Also, University of Melbourne and Bourke Street Mall are within a 15-minute walk. The property is just a short walk to public transportation: Melbourne Central Station is 10 minutes away.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Room options

View all photos for Superior Apartment

Room

Superior Apartment

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio Apartment

Room

Deluxe Studio Apartment

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Hotel Suite

Room

Deluxe Hotel Suite

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is $93
$93 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Map
528 Swanston Street, Carlton, VIC, 3000

What's nearby

  • Lygon Street - 3 min walk - 0.3 km
  • RMIT University - 5 min walk - 0.5 km
  • University of Melbourne - 5 min walk - 0.5 km
  • Queen Victoria Market - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 23 min drive
  • Avalon Airport (AVV) - 50 min drive
  • Essendon Station - 9 min drive
  • Flinders Street Station - 20 min walk
  • Southern Cross Station - 27 min walk
  • Melbourne Central Station - 10 min walk
  • Flagstaff Station - 16 min walk
  • Parliament Station - 18 min walk

Restaurants

  • ‪Humble Rays - ‬3 min walk
  • ‪Panda Hot Pot 蜀大侠火锅 - ‬4 min walk
  • ‪Universal Restaurant - ‬4 min walk
  • ‪Plus Coffee - ‬5 min walk
  • ‪HEEBI - ‬2 min walk

About this property

Plum Carlton Serviced Apartments

  • Plum Carlton Serviced Apartments offers a great location, putting you within just a 10-minute walk of Melbourne Central and Queen Victoria Market. Also, University of Melbourne and Bourke Street Mall are within a 15-minute walk. The property is just a short walk to public transportation: Melbourne Central Station is 10 minutes away.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 43 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (AUD 25 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
    • No alcohol served onsite

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Reviews

Plum Carlton Serviced Apartments Reviews

7.4

Good

7.2

Cleanliness

8.2

Location

7.2

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Staff is pretty nice and arranging
Verified review

10/10 Exceptional

Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Verified review

4/10 Fair

Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
Verified review

8/10 Very good

Good room, comfortable bed, within easy access to dining options.
Verified review

8/10 Very good

Good location, reasonably comfortale and clean, very friendly front-desk manager.
Verified review

6/10 Good

Close to city, served its purpose for a night stay in city.
Verified review

8/10 Very good

This property was fine for what we needed. It was completely affordable and well located. It was exactly what I expected for the price.
Verified review

8/10 Very good

Perfectly fine and functional.
Verified review

2/10 Poor

No one there for check in room was dirty
Verified review

2/10 Poor

Misdescribed as serviced apartment. Better described as a smelly rundown student apartment.
Verified review

4/10 Fair

Plum was very clean and in a great location. However TV was tiny and didn't work (manager couldn't sort it x 2 - did offer to change my room but was unpacked by then); fridge worked intermittently and had to pull out from under the bench to get it started) and the bed was two singles linked together with a flimsy sheet over the top (didn't cushion the ridges at all).
Verified review

2/10 Poor

Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels.
Verified review

2/10 Poor

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.
Verified review

2/10 Poor

Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again.
Verified review

6/10 Good

Overall dirtiness, not working tv and limited lighting.
Verified review

2/10 Poor

We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs.
Verified review

6/10 Good

Booked parking but was told it wasn’t available when I got there, because another car had failed to leave so there were no spots! Dishes hadn’t been cleaned from previous booking, and rooms are small and stuffy with no air conditioning, just a big fan, which doesn’t really cool the place down. It’s virtually a step up from a backpackers! Pretty ordinary.
Verified review

4/10 Fair

They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Verified review

4/10 Fair

Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould
Verified review

2/10 Poor

Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken.
Verified review

2/10 Poor

Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings.
Verified review

2/10 Poor

They cancelled my accommodation without even 24 hours notice. They have avoided any responsibility of alternative accommodation or refunding my payment that I made 3 months prior to the date. I still do not have a refund and had to find and pay for my own alternative accommodation Absolutely Terrible
Verified review

2/10 Poor

The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
Verified review

6/10 Good

We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed.
Verified review

2/10 Poor

Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion.