Hotel Citadelle, nestled in Les Rivières, offers a warm welcome with free WiFi and daily manager's reception. Guests appreciate the overall value and helpful staff while taking advantage of extended parking, luggage storage, a 24-hour front desk.
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
What's nearby
Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
Laval University - 5 min drive - 5.9 km
Aquarium of Quebec - 7 min drive - 8.0 km
Château Frontenac - 14 min drive - 12.5 km
Montmorency Falls - 20 min drive - 21.8 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
Quebec Sainte-Foy Station - 10 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 10 min drive
Quebec Palace Station - 15 min drive
Restaurants
Wendy's - 3 min drive
Tim Hortons - 4 min drive
McDonald's - 11 min walk
Tim Hortons - 6 min walk
Tomas Tam - 10 min walk
About this property
Hotel Citadelle
Hotel Citadelle puts you within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Grande Allée and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.
At a glance
DONE
Hotel size
36 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free uncovered onsite extended parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Free daily reception
What to do
Ski area nearby
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 063070, 2026-07-31
Also known as
Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City
Frequently asked questions
Does Hotel Citadelle offer free cancellation for a full refund?
Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Citadelle?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Citadelle?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Citadelle?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Citadelle and nearby?
Have fun with nearby winter activities like skiing.
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Reviews
Hotel Citadelle Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.0
Amenities
8.2
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Breakfast
Bathroom
Value
Location
Shower
Air conditioning
Highways
Reviews
Verified
10/10 Exceptional
Feb 1, 2026
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Mor
Mor, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Clean and comfortable.
Kevin
Kevin, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Aisha
Aisha, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great auberge style accommodation, friendly and helpful staff.
Roxana
Roxana, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Excellent service
Guy
Guy, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Good room for a night
Michael
Michael, 1-night trip
Verified
8/10 Very good
Jul 30, 2025
It was clean and spacious, the location was great
Sheila
Sheila, 1-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Everything was amazing and place is quite , good to relax there and good prices
Abdalla
Abdalla, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Nice clean and the beds are so comfortable.
Roxanna
Roxanna, 1-night trip
Verified
6/10 Good
Nov 7, 2025
The room in good condition, old building
Tommy
Tommy, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
The front desk was very friendly and professional.
Steve
Steve, 1-night trip
Verified
8/10 Very good
Sep 1, 2025
Clean room and nice place
ZAYNAB
ZAYNAB, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
The hotel and the room was what we expected from what was advertised.
Shannen
Shannen, 1-night trip
Verified
10/10 Exceptional
Jul 30, 2025
It was very comfy with all the necessities in it
Naushin
Naushin, 1-night trip
Verified
8/10 Very good
Jun 9, 2025
We had a good time and we were very happy about the weather and we were able to get some rest
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Great location and reasonable price
This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Taylor
Taylor, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Amazing staff, clean and quick for request work.
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2025
I know people don’t have to speak English but the staff here did a great job.
Brent
Brent, 1-night trip
Verified
8/10 Very good
Sep 1, 2025
was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Suzy
Suzy, 1-night trip
Verified
8/10 Very good
Jun 7, 2025
Relatively close too airport. Bathroom fittings new and clean.
David
David, 1-night trip
Verified
4/10 Fair
Sep 12, 2025
Staff are friendly, inviting, room was clean and easy check in.
Safety wise, the wired in smoke detector is non existent.
For a hotel it is a 2, for a motel it is a 5
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
Jun 14, 2025
Good customer service.
JACS
JACS, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍
Will definitely return. Thanks
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
May 31, 2025
It was a good place to stay, inexpensive and quiet, nice staff and clean place. There is a lot of carpet so a strong smell of cigarette smoke maybe from years prior?