Hotel Excelsior, near Marquis of Pombal Square, offers a warm welcome with continental breakfast and dry cleaning services. With free in-room WiFi and a business center, guests can stay productive while enjoying the nearby Medeiros e Almeida Museum. The helpful staff has left a lasting impression on previous guests.
O Cacho Dourado - Actividades Hoteleiras - 3 min walk
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About this property
Hotel Excelsior
Hotel Excelsior offers a fantastic location, putting you just a 5-minute walk from Avenida da Liberdade and Marquis of Pombal Square. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Marques de Pombal Station is 4 minutes and Avenida Station is 8 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
DONE
Hotel size
80 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Bar/lounge
Room service
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (surcharge)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Safes in guestrooms can be used for EUR 1.50 per night
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 35.0 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 3125
Also known as
Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no onsite parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Hotel Excelsior and nearby?
Recommended spots to visit include Marquis of Pombal Square (3-min walk) and Eduardo VII Park (4-min walk), along with Medeiros e Almeida Museum (6-min walk) and Cinemateca Portuguesa Museum (7-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 3 minutes' walk from Avenida da Liberdade. Travelers say this hotel is in a good location.
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Hotel Excelsior Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Bathroom
Bed
Building
Water
Reviews
8/10
Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Fatima
2-night trip
8/10
Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Verified traveler
4-night trip
4/10
Good location, friendly and helpful staff, good breakfast included. Rooms are small with limited space. Unfortunately the room smelled strongly of sewer coming from the WC.
Verified traveler
1-night trip
10/10
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
LJ
3-night trip
8/10
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Elizabeth
3-night trip
10/10
Great place to stay at if your looking to explore the city
Uroosa
5-night trip
10/10
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Juan Antonio
1-night trip
10/10
Great hotel will stay there again
Paul
3-night trip
2/10
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Jasmine
1-night trip
10/10
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
William
4-night trip
8/10
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Maria Isabel
8-night trip
6/10
Good central location. Good room size. Clean.
Basic breakfast menu. Dated decor.
Oleg
6-night trip
8/10
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rosangela aparecida souza
2-night trip
8/10
Great breakfast and location
XIOMARA
3-night trip
8/10
Good cheap hotel in good central location
Aidan
2-night trip
10/10
Great location and the staff is very friendly and helpful.
Bruna Marisa Marinho Morais da
2-night trip
10/10
Very good location, a bit outdated but clean.
jose antonio
7-night trip
10/10
Everything was perfect!
Orlando
3-night trip
8/10
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Steven
4-night trip
8/10
Great value for the money
ANTONIO
1-night trip
6/10
Great location
Robert José
5-night trip
4/10
Very basic
Sassan
2-night trip
10/10
Incredible breakfast! Super location!
Louisa M
6/10
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.